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Nelson DeMelo
Refer Me
441 Reviews
Nelson has been in the auto industry for over 28 years. He's been with Brewster Subaru for over 19. He is an avid dog lover, owning a German Shepherd named Mac. He welcomes all canine companions to our showroom, but be prepared, as he will play with them all day. Having been a Putnam County resident, his main focus is making our customers feel like family. He wants to make your buying process as simple and easy as possible. He is all about the customer experience and building a strong working relationship for years to come.
Read moreDealership Experience
20 yrs, 3 mos
Industry Experience
30 yrs
English441 Reviews
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441 Reviews of Nelson DeMelo
December 05, 2023
Our experience at Brewster Subaru was excellent. I am actually stunned at the ease of buying a car. No pushy sales people. No hidden agendas. Kristen H and Rich J were extremely helpful and knowledg I am actually stunned at the ease of buying a car. No pushy sales people. No hidden agendas. Kristen H and Rich J were extremely helpful and knowledgeable when it came to the car and the sales required. Even Andre was available for us to test drive the car (we came back twice in one day). It is so awesome to see colleagues helping each other out. This dealership was friendly and responsive and even worked after hours to deal with some unexpected (and atypical) insurance issues. They also heard our concerns and addressed them before we purchased the car. The next time we need to a buy a car, we will for certain, be back! More
by Brooke F
Other Employees Tagged: Rich Johnson, Kristen Hetzer, Andre Reid
Helpful 
November 30, 2023
Our experience at Brewster Honda was nothing short of exceptional. After a disappointing shift in ownership at our previous dealer, we found a refreshing change at Brewster Subaru. From the warm welcome exceptional. After a disappointing shift in ownership at our previous dealer, we found a refreshing change at Brewster Subaru. From the warm welcome we received to the friendly and knowledgeable sales consultant, it was evident that customer relationships were valued. The general manager took the time to introduce himself, adding a personal touch to our visit, and the business manager ensured a seamless final transaction by addressing all our last-minute questions. We highly recommend Brewster Honda and look forward to fostering a continued long-term relationship with them. More
by jeannerebillard
Other Employees Tagged: Rich Johnson, Andre Reid
November 21, 2023
Ok, here's the scoop- have owned 7 Subarus, the last 6 from Brewster Subaru. GREAT dealership. From parts to service to sales to general management, everyone is knowledgeable, truthful, and reliable. C from Brewster Subaru. GREAT dealership. From parts to service to sales to general management, everyone is knowledgeable, truthful, and reliable. Can't wait to see the coming soon Brewster Subaru a few mins up the road. See Andre in sales for your next vehicle! More
by Pamela P
Other Employees Tagged: John Chaber, Rich Johnson, Patrick Larson, Danny Gomes, Andre Reid, Christine Bates, Jack McCaffrey
November 07, 2023
The entire experience at Brewster Subaru, working with Wiles, Nelson, and Rich, was wonderful. Everyone was helpful, knowledgeable, and pleasant to deal with. They all went above and beyond. I would highl Wiles, Nelson, and Rich, was wonderful. Everyone was helpful, knowledgeable, and pleasant to deal with. They all went above and beyond. I would highly recommend this dealership. More
by eileenmendelsohn
Other Employees Tagged: Rich Johnson , Wiles Chiasson
November 06, 2023
Wonderful team at Brewster Subaru! Andre and Rich gave as many details as requested and more, helped me feel at ease throughout the entire experience, and truly listened to my likes/ne Andre and Rich gave as many details as requested and more, helped me feel at ease throughout the entire experience, and truly listened to my likes/needs. The entire staff made my pet French bulldog feel right at home as well! More
by andreamarief
Other Employees Tagged: Rich Johnson, Andre Reid , Lexi was lovely as well!
October 27, 2023
Brewster Subaru team is top notch. Mitch, Rich & Nelson are professional, transparent, knowledgeable and friendly. They make the car buying experience easy! Mitch, Rich & Nelson are professional, transparent, knowledgeable and friendly. They make the car buying experience easy! More
by ginam
Other Employees Tagged: Rich Johnson, Patrick Larson, Mitchel Pollak, Danny Gomes
October 04, 2023
This dealership has been the best I have ever dealt with this is my 10th vehicle. this is my 10th vehicle. More
by Babalu99
Other Employees Tagged: Rich Johnson, Mitchel Pollak
October 03, 2023
Everyone we dealt with at the dealership were great. They made the car buying experience very easy. They made the car buying experience very easy. More
by lori_dubbioso
Other Employees Tagged: Roy Schiller, Rich Johnson, Patrick Larson
September 24, 2023
I will always keep coming back here! Everybody is kind and knowledgeable. This is my favorite place to buy a car Everybody is kind and knowledgeable. This is my favorite place to buy a car More
by KatieC
Other Employees Tagged: Rich Johnson , Wiles Chiasson
September 24, 2023
I am a long time customer of Colonial Subaru in Danbury although I live in Brewster. Although I started at Danberry, I was able to find the car of my dreams at the Brewster location. The team couldn’t hav although I live in Brewster. Although I started at Danberry, I was able to find the car of my dreams at the Brewster location. The team couldn’t have been more helpful, professional, and personable. I don’t hesitate to recommend Brewster Subaru and I am looking forward to visiting their now under construction new headquarters on Route 6. More
by janetgg819
Other Employees Tagged: Roy Schiller, Rich Johnson, Kristen Hetzer
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