Nelson Samson
Nelson Samson at Wondries Toyota

Nelson Samson | Page 8

Service Advisor

Wondries Toyota

1439 W Main St
Alhambra, CA 91801

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4.7
660 Reviews
4.7

660 Reviews

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660 Reviews of Nelson Samson

June 17, 2025

Dealership Rating
Employee Rating

They didn't check my tire pressure and they said they were going to check it. More

by BUTTERPUP3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2025

Wondries Toyota responded

Butterpup3, thank you for servicing with us and for providing feedback. We strive to provide customer service daily and have reviewed our records which reflect tire pressure was updated to specifications. If pressure is low we invite you to return and we will happily check your tires. We appreciate your business and value you as a customer.

June 17, 2025

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Employee Rating

Wondries Toyota sets the gold standard in service. They will go out of way to make sure you left satisfied. I’m very grateful to Di and staff for taking exemplary care of me. Thank you. I strongly rec More

by barrmon1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2025

Wondries Toyota responded

barrmon1955, thank you for servicing with us and for providing feedback. We are happy you had an amazing service experience. We appreciate your business, your referrals and value you as a customer.

June 16, 2025

Dealership Rating
Employee Rating

I was very surprised to be charged 3% for using my credit card to pay for servicing my Prius. I think I will be looking for a different place to service my Prius and sienna. More

by MIKEPFAFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 16, 2025

Wondries Toyota responded

MikePfaff, thank you for servicing with us and for providing feedback. We are sorry for the inconvenience of the banking surcharge when using a credit card for payment. We appreciate your business and value you as a customer.

June 15, 2025

Dealership Rating
Employee Rating

Good atencion, Good price, fast service a like the video, a like how you guys inspection the brakes More

by charlie82v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kan, Gordon Li

Jun 16, 2025

Wondries Toyota responded

charlie82v, thank you for servicing with us and for providing feedback. We are happy you had a good service experience and enjoy the video inspection process. We appreciate your business and value you as a customer.

June 14, 2025

Dealership Rating
Employee Rating

Good location and nice service. If there’s a donut with coffee, I will be back for the service! More

by HANCHANGCHANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2025

Wondries Toyota responded

HanChangChang, thank you for servicing with us and for providing feedback. We are happy you had a pleasant service experience. We appreciate your business and value you as a customer.

June 09, 2025

Dealership Rating
Employee Rating

Todd was very helpful, friendly, and informative. I will be returning to Wondries to service my vehicle because of him. Thanks Todd. More

by ELCHILE36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2025

Wondries Toyota responded

ELCHILE36, thank you for continuing to service with us. We are happy Todd continues to take great care of your vehicle service needs. We appreciate your business and value you as our customer.

June 07, 2025

Dealership Rating
Employee Rating

Good deals. Quick service. Clear communication. Friendly staff. Knowledgeable about their products. Clean area. Mo problems. More

by RVALE94873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2025

Wondries Toyota responded

RVALE94873, thank you for servicing with us and for providing feedback. We are happy you had a pleasant service experience. We appreciate your business and value you as a customer.

June 06, 2025

Dealership Rating
Employee Rating

1st time customer, power was out for my 1st appointment. Service tech called me when power restored, in/out in time promised. More

by THODGECAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2025

Wondries Toyota responded

THODGECAL, thank you for choosing Wondries Toyota for your 1st service visit. We are happy Tech remained communicative during power outage and got you on your way. We appreciate your business and value you as a customer.

June 04, 2025

Dealership Rating
Employee Rating

Good service l like it l will come back later thank you for take care my car good More

by UNSETHARITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2025

Wondries Toyota responded

UNSETHARITH, thank you for servicing with us and for providing feedback. We are happy you had a pleasant service experience. We value your business and look forward to serving you again.

June 04, 2025

Dealership Rating
Employee Rating

My experience with service dept: It all depends on your service mgr. My wait time was @3 1/2 hr. (No updates). I had to find out myself... Needed car for weekend job. I called for Tue to reschedule because More

by PTADASHISAK
Recommend Dealer
Yes

Other Employees Tagged: Nelson Samson

Jun 05, 2025

Wondries Toyota responded

PTADASHISAK, thank you for servicing with us and for providing feedback. We appreciate your business and apologize communication was not all proactive. We value you as a customer.

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