It was one of the most easiest servicing appointments.
I have owned cars different cars but I am blown away by Genesis concierge service
I have owned cars different cars but I am blown away by Genesis concierge service
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by jinay
Verified Customer
Verified Customer
Service Price Transparency
Apr 22, 2024 -
Genesis of Englewood powered by Benzel-Busch responded
Thank you for sharing your experience with us! We're thrilled to hear that your servicing appointment with us was one of the easiest you've ever had.
Warm Regards,
Michael Hill
mhill@benzelbusch.com
Very pleased with the professionalism of Ms Ortiz and
pleased with the members of the service department
pleased with the members of the service department
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by IRA5
Verified Customer
Verified Customer
Apr 17, 2024 -
Genesis of Englewood powered by Benzel-Busch responded
Thank you so much for taking the time to share your feedback! We're thrilled to hear that Ms. Ortiz and our service department team were able to provide you with the professionalism and service you deserve.
Warm Regards,
Michael Hill
mhill@benzelbusch.com
Great customer service great staff took care of me right
away highly recommend number 1
away highly recommend number 1
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by allensabo74
Verified Customer
Verified Customer
Service Price Transparency
Apr 17, 2024 -
Genesis of Englewood powered by Benzel-Busch responded
Thank you for your glowing review! We're thrilled to hear that you had a positive experience with our team and that we were able to provide you with excellent customer service.
Warm Regards,
Michael Hill
mhill@benzelbusch.com
The entire experience, from scheduling the appointment to
interacting with the valet staff, was exceptional. Every employee I encountered demonstrated the utmost professionalism and courtesy. Despite the fac
interacting with the valet staff, was exceptional. Every employee I encountered demonstrated the utmost professionalism and courtesy. Despite the fact that there are Genesis dealerships located closer to my residence, I will continue to choose this establishment due to the exceptional thoroughness and professionalism exhibited by their team.
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by MIZSCOTT81
Verified Customer
Verified Customer
Service Price Transparency
Apr 17, 2024 -
Genesis of Englewood powered by Benzel-Busch responded
Thank you so much for your wonderful review! We're thrilled to hear that your entire experience with us, from scheduling your appointment to interacting with our valet staff, was exceptional. Providing top-notch service with professionalism and courtesy is what we aim for, and we're delighted that we could meet your expectations.
Warm Regards,
Michael Hill
mhill@benzelbusch.com
Great service, very efficient and professional.
I would not hesitate to go back there again and recommend Genesis of Englewood.
I would not hesitate to go back there again and recommend Genesis of Englewood.
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by PAULFKRUGER
Verified Customer
Verified Customer
Service Price Transparency
Apr 17, 2024 -
Genesis of Englewood powered by Benzel-Busch responded
Thank you so much for your fantastic review! We're delighted to hear that you had a great experience with our service team. Providing efficient and professional service is what we strive for, and we're thrilled that we met your expectations.
Warm Regards,
Michael Hill
mhill@benzelbusch.com
Amazing location, beautiful showroom.
Definately will return to get my vehicle serviced there. Great staff
Definately will return to get my vehicle serviced there. Great staff
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by rite one mpk
Verified Customer
Verified Customer
Service Price Transparency
Apr 17, 2024 -
Genesis of Englewood powered by Benzel-Busch responded
Thank you for your kind words! We're thrilled to hear that you enjoyed your experience at our location and found our showroom beautiful. We're honored to have the opportunity to serve you, and we look forward to welcoming you back for your vehicle service needs.
Warm Regards,
Michael Hill
mhill@benzelbusch.com
Good service, I had some trouble getting my car picked
up. Overall service was a quick turn around
up. Overall service was a quick turn around
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by LOUISJETHRO
Verified Customer
Verified Customer
Service Price Transparency
Apr 09, 2024 -
Genesis of Englewood powered by Benzel-Busch responded
Thank you for sharing your feedback with us. We're glad to hear that you received good service overall and that there was a quick turnaround for your vehicle.
However, we apologize for any inconvenience you experienced in arranging for your car to be picked up. Your feedback is important to us, and we will take steps to improve our processes to ensure smoother coordination in the future.
Warm Regards,
Michael Hill
mhill@benzelbusch.com
great service, good communication.
they send you video, text message and also follow up with phone calls. overall excellent service from my end and experience with them.
they send you video, text message and also follow up with phone calls. overall excellent service from my end and experience with them.
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by RELIANCENYGROUP
Verified Customer
Verified Customer
Service Price Transparency
Apr 09, 2024 -
Genesis of Englewood powered by Benzel-Busch responded
Thank you for sharing your feedback with us! We're thrilled to hear that you had a great service experience and found our communication methods to be effective.
If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We're here to help and are committed to providing you with excellent service every step of the way.
Warm Regards,
Michael Hill
mhill@benzelbusch.com
It was great service and great people.
Having loaner car was so convenient and service got done perfect.
Having loaner car was so convenient and service got done perfect.
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by NAYEON624
Verified Customer
Verified Customer
Service Price Transparency
Apr 09, 2024 -
Genesis of Englewood powered by Benzel-Busch responded
Thank you for sharing your positive experience with us! We're delighted to hear that you received great service from our team and found our staff to be excellent.
We understand the importance of convenience when it comes to servicing your vehicle, and we're glad that providing a loaner car made your experience more seamless.
Warm Regards,
Michael Hill
mhill@benzelbusch.com
Knowledgeable, cordial and professional.
An awesome service experience delivered by an extraordinary team. There was nothing more I could have asked for.
An awesome service experience delivered by an extraordinary team. There was nothing more I could have asked for.
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by DALORO21
Verified Customer
Verified Customer
Service Price Transparency
Apr 09, 2024 -
Genesis of Englewood powered by Benzel-Busch responded
Thank you so much for your kind words and for sharing your wonderful experience with us! We're thrilled to hear that our team provided you with knowledgeable, cordial, and professional service.
Warm Regards,
Michael Hill
mhill@benzelbusch.com