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Nicholas Troncone
Nicholas Troncone at Kia of Port Charlotte
Refer Me

Nicholas Troncone | Page 4

Product Specialist

Kia of Port Charlotte

202 Tamiami Trail
Port Charlotte, FL 33953

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4.7
49 Reviews

Dealership Experience

3 yrs, 6 mos

Industry Experience

3 yrs, 6 mos

Languages Spoken

English English

4.7

49 Reviews

Write a Review

49 Reviews of Nicholas Troncone

May 25, 2023

Dealership Rating
Employee Rating

We were treated very well. Nick and everyone we came in contact with was professional and friendly. It was a class act More

by czoko
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 29, 2023

Kia of Port Charlotte responded

Thank you for sharing your five star experience with Nick in sales. We appreciate you choosing us and hope you enjoy your new Kia!

May 29, 2023

czoko responded

We are still delighted

May 14, 2023

Dealership Rating
Employee Rating

Great service, clean and very friendly staff. Would recommend to anyone in search of a new vehicle! More

by Seymour0
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Purchase Time
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Recommend Dealer
Yes
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May 29, 2023

Kia of Port Charlotte responded

Thank you for sharing your positive comments regarding your recent car buying experience!

March 15, 2023

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Employee Rating

I purchased this vehicle brand new I already have the service required light up How can you sell me a brand new 2022 Sorento that I found out needs an oil change after calling the dealer More

by rotonda19
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Mar 30, 2023

Kia of Port Charlotte responded

Thank you for sharing your feedback as it helps us look into what went wrong. We apologize for any inconvenience and appreciate you choosing us for the purchase of your Sorento, as well as allowing us to remedy the issue.

Mar 31, 2023

rotonda19 responded

THEY WERE VERY HAPHAZARD ABOUT THE RESPONSE. SAID I SHOULD COME BACK IN 3000 OR 4000 MILES TO USE ONE OF MY FREE OIL CHANGES INSTEAD OF DOING IT NOW?

March 04, 2023

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Employee Rating

First time in a Kia dealership. Clean friendly staff. Above all was not pressured. 👍. Nick was very informative telling us about KIA . Would recommend this dealership. More

by nkbrindley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noel

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Mar 05, 2023

nkbrindley responded

👍

March 01, 2023

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Employee Rating

Was going to go to Hyundai because of my troubles with my 2017 Forte, but glad I stopped in. Was treated well by you entire staff. More

by Jmi2571
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Mar 20, 2023

Kia of Port Charlotte responded

We are glad to hear who were treated well by our staff and happy to hear you upgraded into a new Kia. Thank you for choosing us and for taking the time to leave a positive review. Enjoy and let us know if we can do anything else for you.

February 21, 2023

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I had an overall good experience but we had issues with amount I got for my trade More

by rotonda19
Recommend Dealer
Yes
Helpful
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Mar 07, 2023

Kia of Port Charlotte responded

We appreciate you sharing your positive review and apologize for not meeting expectations regarding your trade. Trade values fluctuate quite a bit and we always do our best to give you the most we can for your vehicle. Thank you for choosing us for the purchase of your new Kia and please let us know if there's anything else we can do for you.

February 10, 2023

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Employee Rating

Dealer charges useless add-ons that they will not remove. They also have dealer mark ups as well. The advertised price online is not what you will pay. They have “Sellurides” that have been on the lot f More

by Mike H
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Steve Bruer

Helpful 4
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Feb 22, 2023

Kia of Port Charlotte responded

Thank you for providing your honest feedback regarding your recent sales visit. In regards to our essentials package, a majority of our customers see value in this as there are several features that protect your investment and increase the quality of ownership. All of our fees and taxes are disclosed on our disclaimer on each vehicle online. Every dealer you will run into has added cost outside of the MSRP price. We are transparent about ours. Kia of Port Charlotte offers some of the best pricing you will see on new Kias in this area and we apologize if we were unable to meet your expectations in this regard. We always try to make deals happen for customers. We do appreciate you working with us and are happy to help with anything you need in the future.

Feb 23, 2023

Mike H responded

If you are transparent, how come you advertise MSRP prices online? Wouldn’t transparency imply that you advertise the price you will charge? Nobody finds value in your add-ons. Other dealers regularly runs advertisements stating they dot have dealer installed add-ons because people hate them so much. Example: Nobody should pay 100s of dollars for an $8 bottle of rainex. Industrial (which only last 3 months longer) or not the product is over priced just like all the rest.

February 04, 2023

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Employee Rating

Clean, friendly personnel, no pressure. Salesman took his time in explaining everything to us. Great experience More

by gfthompson50
Service Price Transparency
Recommend Dealer
Yes
Helpful
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Feb 13, 2023

Kia of Port Charlotte responded

Thank you for sharing your positive experience with Nick during your recent sales visit. We are glad to hear all worked out well and we hope to see you again!

January 28, 2023

Dealership Rating
Employee Rating

The dealership is good but has been transferred hands multiple times, the lady at the counter needs better customer service experience. It seems the good staff has left. More

by RE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rachel Goal , Jay Calderon, Vivian Molinero, Laura Brown

Helpful 2
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Feb 07, 2023

Kia of Port Charlotte responded

Thank you for your feedback, as it helps us to improve where needed. Most of our Service staff has been with us for quite some time and we apologize if we fell short of excellent customer service. We hope to have the opportunity to provide you with an exceptional experience upon a future visit.

December 04, 2022

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Employee Rating

This dealership made us feel valued and they were listening to our needs. It’s nice to work with reasonable people! More

by Jlgonzalez06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Salamone , Kyle Finney

Helpful
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Dec 06, 2022

Kia of Port Charlotte responded

We appreciate you sharing your five star experience with our service team. Thank you for choosing us!

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