Nicholas Young

The regular service work was fine. However, I specifically mentioned in my appointment notes there has been an issue with the key fob where intermittently it either does not unlock the However, I specifically mentioned in my appointment notes there has been an issue with the key fob where intermittently it either does not unlock the car or it unlocks the car but the "fob not detected" warning comes on on the dash. The service tech informed me they replaced the fob battery however I informed him I had already done that twice and it did not resolve this issue. This issue arose shortly after the car battery had been replaced by subaru a couple months ago. I was told I should leave and come back if the issue persists. I do not find it acceptable that I now must take even more time out of my schedule to bring the car back in again when this should have been treated seriously the first time. More

by jpsmolinsky Verified Customer Verified Customer

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Been a customer since 2002. Seldom disappointed but if I am they make it right. Nick in Service was great! Seldom disappointed but if I am they make it right. Nick in Service was great! More

by Bilbo Verified Customer Verified Customer

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Always great service at Albrecht Subaru. Everything was clearly explained, efficient and spot on. Wouldn't take the car anywhere else. Everything was clearly explained, efficient and spot on. Wouldn't take the car anywhere else. More

by ntenbroek Verified Customer Verified Customer

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Tanner was awesome when I checked in for oil change. He said it might be 90 minutes and asked if I was alright with that and I agreed. I was contacted by text less than an hour later that my car was fin He said it might be 90 minutes and asked if I was alright with that and I agreed. I was contacted by text less than an hour later that my car was finished. I was very happy. More

by ahealey42777 Verified Customer Verified Customer

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Did not inspect my car. Missed oil leak, tire sensor damage and battery issue. They wanted to charge me $45 for the second time to clean my battery when they knew I needed a Missed oil leak, tire sensor damage and battery issue. They wanted to charge me $45 for the second time to clean my battery when they knew I needed a new one. I took my car to another Subaru dealer to get an honest inspection. Wakefield Subaru failed to tell me about issues because I was still under warranty and they didn’t want to pay for oil leak and sensor issue repairs. They talked to me as if I was dumb. Dismissed me with condescending attitude. Now I have to go thru the court system to make them honor my warranty. New ownership is horrible. I’ve owned Subarus since 2002. I haven’t had an issue until new ownership. This is the worst dealership. Buying a Lexus. More

by TSANCHEZ8 Verified Customer Verified Customer

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Friendly Explained the procedures the car needs Always professional during the process Secured a car to use while the car was serviced Always professional during the process Secured a car to use while the car was serviced More

by dianebonannidmd Verified Customer Verified Customer

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Very pleasant to speak with. Everything was taken care of in a timely manner. Also, very accommodating! Everything was taken care of in a timely manner. Also, very accommodating! More

by Mercedes Verified Customer Verified Customer

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Subaru Wakefield crew does a fantastic and thorough job anytime I go there for service. Always go above and beyond. It's too bad the people at the corporate offices for Subaru aren't as helpful. This place anytime I go there for service. Always go above and beyond. It's too bad the people at the corporate offices for Subaru aren't as helpful. This place is fantastic. Highly recommended. Keep up the good work. More

by dslater0 Verified Customer Verified Customer

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Dealing with Nicholas at the Wakefield Subaru was as pleasant as it could get. He was not only courteous and friendly but very professional as well. He had a wonderful disposition and I recommend he d pleasant as it could get. He was not only courteous and friendly but very professional as well. He had a wonderful disposition and I recommend he deserves a promotion! Nick is an asset to your company. More

by LSERIO99 Verified Customer Verified Customer

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Excellent service. Highly recommended. Always an easy and pleasurable experience. kept up to date thru out the appointment process. Highly recommended. Always an easy and pleasurable experience. kept up to date thru out the appointment process. More

by bkatinoglou Verified Customer Verified Customer

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