Nicholas Young

Did not inspect my car. Missed oil leak, tire sensor damage and battery issue. They wanted to charge me $45 for the second time to clean my battery when they knew I needed a Missed oil leak, tire sensor damage and battery issue. They wanted to charge me $45 for the second time to clean my battery when they knew I needed a new one. I took my car to another Subaru dealer to get an honest inspection. Wakefield Subaru failed to tell me about issues because I was still under warranty and they didn’t want to pay for oil leak and sensor issue repairs. They talked to me as if I was dumb. Dismissed me with condescending attitude. Now I have to go thru the court system to make them honor my warranty. New ownership is horrible. I’ve owned Subarus since 2002. I haven’t had an issue until new ownership. This is the worst dealership. Buying a Lexus. More

by TSANCHEZ8 Verified Customer Verified Customer

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Friendly Explained the procedures the car needs Always professional during the process Secured a car to use while the car was serviced Always professional during the process Secured a car to use while the car was serviced More

by dianebonannidmd Verified Customer Verified Customer

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Very pleasant to speak with. Everything was taken care of in a timely manner. Also, very accommodating! Everything was taken care of in a timely manner. Also, very accommodating! More

by Mercedes Verified Customer Verified Customer

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Subaru Wakefield crew does a fantastic and thorough job anytime I go there for service. Always go above and beyond. It's too bad the people at the corporate offices for Subaru aren't as helpful. This place anytime I go there for service. Always go above and beyond. It's too bad the people at the corporate offices for Subaru aren't as helpful. This place is fantastic. Highly recommended. Keep up the good work. More

by dslater0 Verified Customer Verified Customer

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Dealing with Nicholas at the Wakefield Subaru was as pleasant as it could get. He was not only courteous and friendly but very professional as well. He had a wonderful disposition and I recommend he d pleasant as it could get. He was not only courteous and friendly but very professional as well. He had a wonderful disposition and I recommend he deserves a promotion! Nick is an asset to your company. More

by LSERIO99 Verified Customer Verified Customer

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Excellent service. Highly recommended. Always an easy and pleasurable experience. kept up to date thru out the appointment process. Highly recommended. Always an easy and pleasurable experience. kept up to date thru out the appointment process. More

by bkatinoglou Verified Customer Verified Customer

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This Subaru service center is always the best. I can easily book appointments when I need them. The staff is always friendly and keeps you informed about timing. I’ll never take my car anywhere e I can easily book appointments when I need them. The staff is always friendly and keeps you informed about timing. I’ll never take my car anywhere else! More

by MEGANROTH Verified Customer Verified Customer

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Excellent experience as always! Service advisor was ready, knowledgeable, and professional. The loaner car was excellent, only had about 800 miles on it, and was awesome! The rep Service advisor was ready, knowledgeable, and professional. The loaner car was excellent, only had about 800 miles on it, and was awesome! The repairs were done on time, and everything was completed at the quoted price. More

by BENJAMINFOURNIER Verified Customer Verified Customer

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They gave my back my car with 13 psi in the back passenger tire. This was my second time bringing the car there to fix the same O2 sensor. Also there was none warranty work that was quoted one price passenger tire. This was my second time bringing the car there to fix the same O2 sensor. Also there was none warranty work that was quoted one price and charged another. More

by SEANESTANTON Verified Customer Verified Customer

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Good job and quick service. The waiting room is very nice and have bathroom also coffee. The waiting room is very nice and have bathroom also coffee. More

by BOSTONJOEX Verified Customer Verified Customer

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