Nick Anaya

I was ignored when I got out of my car in the service bay. Some guy was too busy on his computer to help me. After a good 7 minutes he didn’t look at me but said “if you want help you should go in there” bay. Some guy was too busy on his computer to help me. After a good 7 minutes he didn’t look at me but said “if you want help you should go in there” clearly he was above customer service. Then yet another non customer service man ignored me some more. . Finally after 10 minutes of nothing the service manger happened to be walking by and had ti help me. He was cool but so swamped himself, it was hard for him to efficient. More

by PARKERSARAH720 Verified Customer Verified Customer

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They never tell the whole story. Drive thirty five miles, no part. Do it again, the 2 hour job takes all day. It’s always something unexpected. Drive thirty five miles, no part. Do it again, the 2 hour job takes all day. It’s always something unexpected. More

by LINDABEL1949 Verified Customer Verified Customer

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Hood latch replacement recall. Appointment Friday 10 am nobody ever called so called in the afternoon and nobody knew about this repair or where the car was told us they would call Appointment Friday 10 am nobody ever called so called in the afternoon and nobody knew about this repair or where the car was told us they would call us back never happened without car all weekend Monday morning early it was magically done More

by Ctdesk Verified Customer Verified Customer

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Everything went fantastic and I was impressed with the great customer service. Also they did a great detail also. Thank you I will be back great customer service. Also they did a great detail also. Thank you I will be back More

by Apache Verified Customer Verified Customer

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Reliable Nissan is far from reliable. No one in this company is willing to help you out. They’re all just willing to make a sale go to another Nissan dealership. These people need to be s No one in this company is willing to help you out. They’re all just willing to make a sale go to another Nissan dealership. These people need to be shut down no communication no help at all. Leave you without a vehicle for a month no rentals no communication like I said worst place I’ve ever dealt with More

by tim@optimalphc.com Verified Customer Verified Customer

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Better training on handling customers. Not pushing customers under the rug when the buy a new car. Not pushing customers under the rug when the buy a new car. More

by FELICIA Verified Customer Verified Customer

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I work at a body shop in Albuquerque and initially I went to Melloy Nissan since I have a few connections. I discussed what I was looking for. Kelly did not have a 6 foot bed and kept trying to sell a 5 foot to Melloy Nissan since I have a few connections. I discussed what I was looking for. Kelly did not have a 6 foot bed and kept trying to sell a 5 foot bed truck to me. Sales person very unprofessional. He did not care. I called Reliable and talked to Bryce on the phone and set up an appointment. Reliable did not have the vehicle was looking for but before I met Bryce he located 2 vehicles for me. I came in on a Saturday and we came to an agreed price and he had the vehicle by Sunday morning. Purchased the Frontier Wednesday. Everything in the purchase of the vehicle went smooth. Great experience. More

by STUBBSGOFISH Verified Customer Verified Customer

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Finally I received a good service. The Service Manager talked to me and asked me what are my concerns. I told him what bothers me was the effeciency of the service and there should be The Service Manager talked to me and asked me what are my concerns. I told him what bothers me was the effeciency of the service and there should be more communication regarding the status of the repair of my car. The Service Dispatch and the Service Manager acknowledged my comment. Afterwards I received the status of my car that it's ready. The effeciency has improved. More

by reynaldo.navodar Verified Customer Verified Customer

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I have been going there for many years. Very honest, professional and thorough. I’m satisfied Very honest, professional and thorough. I’m satisfied More

by NRCAMPA Verified Customer Verified Customer

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Great customer service! My car is running smoother. I will get my car serviced in 3000 miles.Thanks! My car is running smoother. I will get my car serviced in 3000 miles.Thanks! More

by CFALBANO Verified Customer Verified Customer

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