Nick Covino
Nick Covino at Jackson Acura
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Nick Covino | Page 2

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

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4.8
1,415 Reviews

Committed to customer satisfaction and strive for the best relationships with YOU the client Knowledge of the Acura line comes Experience

Dealership Experience

24 yrs, 8 mos

Industry Experience

46 yrs, 4 mos

Specialties & Trainings

Been in the Dealership roles since 1978-Service Advisor-Service Manager-Body shop Estimator-Been at Jackson Acura for 9 years

4.8

1,415 Reviews

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1415 Reviews of Nick Covino

March 31, 2024

Dealership Rating
Employee Rating

Nick is great. Nick is really great. Nick is really really really great great great. More

by dhailey
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

Apr 10, 2024

Jackson Acura responded

Thank you for your review and for highlighting Nick's exceptional service. Your satisfaction is our top priority, and we're thrilled that Nick's efforts made a positive impression on you. If there's anything else we can assist you with, please feel free to reach out. Thank you for choosing Jackson Acura - We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

March 31, 2024

Dealership Rating
Employee Rating

Nick communicates well and I know exactly what is being done to my car and how long it will take. More

by Jane G.
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

Apr 10, 2024

Jackson Acura responded

Thank you for taking the time to share your positive experience with Nick and our service team at Jackson Acura! We're thrilled to hear that Nick's clear communication and transparency have made your service visits pleasant and hassle-free. Ensuring our customers are informed every step of the way is one of our top priorities. If you have any further need of assistance, please feel free to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

March 31, 2024

Dealership Rating
Employee Rating

Alway excellent service and professional service team! Thank You Jackson Acura! I will alway have my Acura's serviced at your facility More

by IBNETT70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Yvonne Russell

Apr 10, 2024

Jackson Acura responded

Thank you for your kind words and continued trust in Jackson Acura for your vehicle servicing needs! We're delighted to hear that you consistently receive excellent and professional service from our team. Your satisfaction is our top priority, and we're committed to delivering the same high-quality service every time you visit us. Should you ever need anything or have any questions, please don't hesitate to reach out. We truly appreciate your business and look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

March 25, 2024

Dealership Rating
Employee Rating

Usually service is great but felt like was overcharged for oil change. And not sure if was credited back for difference. Didn’t notice on statement. Prefer the Acura service off Cobb parkway More

by msldgarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2024

Jackson Acura responded

Thank you for taking the time to leave this review. We appreciate your feedback and apologize for any inconvenience you experienced. Our goal is to deliver exceptional service at competitive prices, and we regret if your recent oil change didn't meet your expectations. Your satisfaction is paramount to us, and we'd like to ensure that any discrepancies are promptly addressed. Please don't hesitate to contact our team, and we'll gladly investigate this matter further for you. Thank you for bringing this to our attention - We hope to have the opportunity to serve you better in the future. Warm Regards, Jackson Acura Team

March 12, 2024

Dealership Rating
Employee Rating

Great, prompt service with a smile! Nick, Yvonne, and the entire service team at Jackson Acura are terrific. More

by NMB
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

Mar 12, 2024

NMB responded

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March 11, 2024

Dealership Rating
Employee Rating

Fast and courteous service every time. Nick is great and a pleasure to do business with. More

by markbuckner602
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

Mar 12, 2024

Jackson Acura responded

Thank you for sharing your experience with us! We're delighted to hear that you consistently receive fast and courteous service at Jackson Acura. Providing efficient service is a priority for us, and we're pleased to know that we've met your expectations in this regard. We're also thrilled to hear that Nick has been a pleasure to do business with. Building positive relationships with our customers is truly important to us, and we're glad that Nick has provided you with excellent service. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future! Warm Regards, Jackson Acura Team

March 09, 2024

Dealership Rating
Employee Rating

I feel like the people in the service department are honest and strive to get me the best service they can. I definitely recommend this service department to Acura owners. More

by strickrh99
Recommend Dealer
Yes

Other Employees Tagged: Yvonne Russell

Mar 12, 2024

Jackson Acura responded

Thank you for sharing your experience with us! We're thrilled to hear that you feel our service department is honest and dedicated to providing you with the best service possible. At Jackson Acura, integrity and customer satisfaction are paramount to us, and we're pleased to know that our team's efforts have earned your recommendation to other Acura owners. Should you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your recommendation and look forward to continuing to provide you with top-notch service in the future! Warm Regards, Jackson Acura Team

March 04, 2024

Dealership Rating
Employee Rating

Mike has never let me down. I have purchased several cars at Jackson Acura, all with Mike and would go back again next time. Thank you More

by Larry
Recommend Dealer
Yes

Other Employees Tagged: Michael Wiest, Joey Andrews

Mar 12, 2024

Jackson Acura responded

Thank you for sharing your feedback with us! We're thrilled to hear that Mike has consistently provided you with exceptional service and that you've had positive experiences at Jackson Acura. Customer satisfaction is our top priority, and we're delighted that Mike has been able to meet your expectations during your car-buying journey. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out. We truly appreciate your loyalty and look forward to welcoming you back again in the future! Warm Regards, Jackson Acura Team

February 28, 2024

Dealership Rating
Employee Rating

Dropped the car off and service was done promptly and was back to work by lunch time! Nick was awesome as always! More

by scott.svatek
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

Mar 12, 2024

Jackson Acura responded

Thank you for sharing your experience with us! We're thrilled to hear that you had a prompt service experience at Jackson Acura and were able to get back to work by lunchtime. We're glad that Nick provided you with awesome service, as always. Ensuring efficiency and convenience for our customers is always our goal, and we're delighted that we met your expectations. Thank you for choosing Jackson Acura for your automotive needs. We appreciate your feedback and look forward to serving you again in the future! Warm Regards, Jackson Acura Team

February 21, 2024

Dealership Rating
Employee Rating

Service is timely. Service advisor reviews services, cost and estimated completion time. Service is always completed (never had to return for corrections.). Dealershi More

by jimharrison1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2024

Jackson Acura responded

Thank you for taking the time to share your experience with us! We're delighted to hear that you continue to have positive experiences with our service at Jackson Acura. Ensuring clear communication and transparency is important to us. We strive for excellence in every aspect of our service, and we're glad that we've consistently delivered on our promise. We truly appreciate your kind words about our well-maintained dealership and our professional and friendly staff. Providing a comfortable and welcoming environment for our customers is a top priority for us! Thank you for choosing Jackson Acura for your vehicle needs. If you need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

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