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Nick Covino
1,702 Reviews
Committed to customer satisfaction and strive for the best relationships with YOU the client Knowledge of the Acura line comes Experience
Read more1,702 Reviews
Write a ReviewDealership Experience
26 yrs, 10 mos
Industry Experience
48 yrs, 6 mos
Specialties & Trainings
Been in the Dealership roles since 1978-Service Advisor-Service Manager-Body shop Estimator-Been at Jackson Acura for 9 years
1702 Reviews of Nick Covino
March 16, 2020
Routine oil change and tire rotation I took my car to Jackson Acura for a routine oil change and tire rotation. Nick was very helpful and the service was performed very quickly. I'll defi I took my car to Jackson Acura for a routine oil change and tire rotation. Nick was very helpful and the service was performed very quickly. I'll definitely bring my car back for future service. More
by angela.onate
Verified Customer
March 16, 2020
Great response time, solid customer experience and friendly Honest staff. Car was serviced On time, well priced, and very proactive communication about my SUV. Highly recommend. friendly Honest staff. Car was serviced On time, well priced, and very proactive communication about my SUV. Highly recommend. More
by Kim.gilleland
March 13, 2020
Poor experience I had to unfortunately deal with Nick Covino in service on today regarding a TSB, tire change, and battery replacement on my 2016 ILX. He had a negati I had to unfortunately deal with Nick Covino in service on today regarding a TSB, tire change, and battery replacement on my 2016 ILX. He had a negative demeanor starting off towards me I believe for being an informed consumer and asking questions. As I waited I overheard his interactions with other customers and co workers, it was positive but with me he seemed very upset for no reason. He also told me once the car was completed to "get out of here". I do understand that there are times when a customer may be ignorant and ask questions since I am in the service industry as well, but it is your job to keep your composure to make sure they have an overall positive experience and Nick failed miserably. I'm disappointed with this dealership and have contacted Acura Client relations. More
by Brandon R.
March 12, 2020
The service representative taking care of me was very thorough and professional! I just love Jackson Acura. No matter who am I interact with whether Service or sales everyone is just fabulous! thorough and professional! I just love Jackson Acura. No matter who am I interact with whether Service or sales everyone is just fabulous! More
by LALYHAMILTON
Other Employees Tagged: Reggie Hammond
March 10, 2020
I have been going here since I bought my car here and the service department is great and so are the sales department and the great smile of the receptionist there as well great you all keep up with the grea service department is great and so are the sales department and the great smile of the receptionist there as well great you all keep up with the great work you provide for us as customers!!! More
by natashabassstewart
March 09, 2020
This is my review on mdx service done on saturday march 1 2020. Great service experience and awesome shiwroom. Suv MDX serv ice was thorough and quick at the same time. 2020. Great service experience and awesome shiwroom. Suv MDX serv ice was thorough and quick at the same time. More
by manjunath.ramu
March 05, 2020
Good experience all round!Everything went well.Only Good experience all round! Everything went well. Only thing I wish the service plan included things like fluid replacement etc. also the car is mi Good experience all round! Everything went well. Only thing I wish the service plan included things like fluid replacement etc. also the car is missing the sticker of when the next service is due. More
by RITUVAID2013
March 04, 2020
Great service Quick service! Could use more snacks but the service was quick. Nice to receive a complementary car wash. Will come back for additional services. Quick service! Could use more snacks but the service was quick. Nice to receive a complementary car wash. Will come back for additional services. 5 stars. More
by atlhawksfan
March 03, 2020
We really appreciated the customer service. Staff were friendly and helpful. They helped us to understand our car, it’s needs, and the services they were providing. The sitting area was very comfortable a friendly and helpful. They helped us to understand our car, it’s needs, and the services they were providing. The sitting area was very comfortable and we appreciated being able to watch tv and enjoy beverages while waiting. More
by LEAHWOLF245
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