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Nick Covino
1,693 Reviews
Committed to customer satisfaction and strive for the best relationships with YOU the client Knowledge of the Acura line comes Experience
Read more1,693 Reviews
Write a ReviewDealership Experience
26 yrs, 9 mos
Industry Experience
48 yrs, 5 mos
Specialties & Trainings
Been in the Dealership roles since 1978-Service Advisor-Service Manager-Body shop Estimator-Been at Jackson Acura for 9 years
1693 Reviews of Nick Covino
January 14, 2019
Recent service Always professional and courteous, always on time, nice customer waiting area, makes it easy to get services completed when needed, appreciate Jackson Always professional and courteous, always on time, nice customer waiting area, makes it easy to get services completed when needed, appreciate Jackson Acura's consistency More
by mbblair
Verified Customer
January 11, 2019
Great service Nick Covino always makes sure our car is serviced properly. I can always count on the right maintenance being done. Our car is always washed by the de Nick Covino always makes sure our car is serviced properly. I can always count on the right maintenance being done. Our car is always washed by the dealership after service. More
by mtramontano27
January 10, 2019
Stellar service Nick Covino and the Jackson Acura team gave stellar service at my last service (and really at all my past services). When my MDX had a problem, they Nick Covino and the Jackson Acura team gave stellar service at my last service (and really at all my past services). When my MDX had a problem, they did thorough testing to make sure they understood the problem and that my vehicle would be safe and reliable. They did exactly what was needed, but nothing more than was needed. They serviced my vehicle promptly, had it ready when they promised, kept me updated on progress, and did a great service. More
by MIM2
January 10, 2019
Don't go the extra mile, unlike Lexus Notified them a 2nd time of rattle behind dash. Couldn't duplicate. I had a video of the sound and played for them. All they did was bang on the dash Notified them a 2nd time of rattle behind dash. Couldn't duplicate. I had a video of the sound and played for them. All they did was bang on the dash to see if something was loose. Husband's Lexus had rattle in sunroof. They replaced it. Still rattled. They then took the whole thing apart and fixed the issue. That's good service. I have several rattles in my Acura MDX..too many for an expensive car that is only 2.5 years old. Not only does Acura have issues with quality, this service center doesn't go the extra mile. Nick is great but focus on finding the root cause of the problem is lacking. More
by rkhawk
January 05, 2019
Excellent, timely service I brought my MDX to Jackson Acura for routine service. NIck has been my service advisor for several years and continues to provide outstanding servic I brought my MDX to Jackson Acura for routine service. NIck has been my service advisor for several years and continues to provide outstanding service counsel in a friendly and helpful manner. My car was serviced quickly, ahead of the time I had thought, and it was all done perfectly. Car runs like new again. Thanks to all at Jackson Acura. More
by hardtoplease
January 04, 2019
Poor communication Was not contacted in a timely manner after service was completed. When I called, I was on hold for 10 minutes, then transferred to another service re Was not contacted in a timely manner after service was completed. When I called, I was on hold for 10 minutes, then transferred to another service rep. Very poor first experience with service. Bought my 2018 MDX in August. More
by dlamarche
Other Employees Tagged: Cody Johnson, Yvonne Russell
January 04, 2019
New 2019 RDX Turned in our leased 2016 RDX and was pleasantly surprised with the changes and upgrades to the 2019. Very user friendly and lots of safety features. Turned in our leased 2016 RDX and was pleasantly surprised with the changes and upgrades to the 2019. Very user friendly and lots of safety features.As always, Sergi was able to compromise with our payment expectations. Thanks to Joey for handling the the actual lease process in a smooth and efficient manner. And thanks to Bob for in depth explanation of all the features of the car. In all, we are very satisfied with this dealership and the employees who have helped us. We have serviced all our Acuras at Jackson and have had excellent service from Nick. Thank you, Sergei, for keeping us in Acura cars for at least 10 years. More
by JJMATOUS
Other Employees Tagged: Sergei Potapoff, Joey Andrews
January 03, 2019
Another Outstanding Transaction We just leased our fourth Acura (third RDX) from Paul Silverman at Jackson Acura. As always, Paul and his associates provided outstanding and efficien We just leased our fourth Acura (third RDX) from Paul Silverman at Jackson Acura. As always, Paul and his associates provided outstanding and efficient service. Best dealership and best salesperson ever! More
by timweiss1953
Other Employees Tagged: Paul Silverman, Joey Andrews
January 01, 2019
Service Nick was great, as always. He is always there, always calls me back promptly, and very professional. He is an asset to your organization. Thanks. Nick was great, as always. He is always there, always calls me back promptly, and very professional. He is an asset to your organization. Thanks. More
by dhailey
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