Committed to customer satisfaction and strive for the best relationships with YOU the client Knowledge of the Acura line comes Experience
Read more1,693 Reviews
Write a ReviewDealership Experience
26 yrs, 9 mos
Industry Experience
48 yrs, 5 mos
Specialties & Trainings
Been in the Dealership roles since 1978-Service Advisor-Service Manager-Body shop Estimator-Been at Jackson Acura for 9 years
1693 Reviews of Nick Covino
April 09, 2023
For several years have had my vehicle serviced at Jackson Acura. As a result have always experienced outstanding customer service from every single employee I have come across. Recently had the opportunit Acura. As a result have always experienced outstanding customer service from every single employee I have come across. Recently had the opportunity and pleasure of working with sales rep Paul Silverman regarding the purchase of a new vehicle. Paul was very easy to work with and very accommodating. He was extremely conscientious in making sure every one of my needs and questions were taken care of and answered as well. Paul certainly appears to be an excellent asset to Jackson Acura. In todays work environment it is becoming hard and harder to find not only hard working employees but those dedicated to their profession as well. But it sure appears that Paul Silverman fits that bill. More
Other Employees Tagged: Paul Silverman , Garrett also very helpful in explaining the nuances of the new vehicle purchased.
April 05, 2023
My service advisor was Excellent. He made sure I was updated on all of the services needed and how long it would take. He was able to answer all my question and not make me feel like He made sure I was updated on all of the services needed and how long it would take. He was able to answer all my question and not make me feel like I was asking dumb question. I enjoy the time it took for my car to be pick up by a service tech. I drove into the service department and in less than 30 sec someone was there to take my car and point me in the direction of the service waiting area. The waiting had private rooms so I was able to work and take my meeting while I waited for my car. It also has a very good coffee bar. I only go back to Jackson Acura because of the service department and my advisor Nick. I tell people to go find Nick and get help from him. More
March 29, 2023
Clean. Good spaces for work open and closed with power and usb. Provided a loaner vehicle for my long repair. Candid about service recommendations (must do, Good spaces for work open and closed with power and usb. Provided a loaner vehicle for my long repair. Candid about service recommendations (must do, should do, and easy to DIY) More
March 29, 2023
Service on March 28th was very good experience thanks to Nick. He helped get out car out of service earlier than expected. We had a front brake job and oil change. Always good experience at the service depa Nick. He helped get out car out of service earlier than expected. We had a front brake job and oil change. Always good experience at the service department with Nick. More
Dealership Inventory (268 Vehicles)

