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Nick Covino
1,693 Reviews
Committed to customer satisfaction and strive for the best relationships with YOU the client Knowledge of the Acura line comes Experience
Read more1,693 Reviews
Write a ReviewDealership Experience
26 yrs, 9 mos
Industry Experience
48 yrs, 5 mos
Specialties & Trainings
Been in the Dealership roles since 1978-Service Advisor-Service Manager-Body shop Estimator-Been at Jackson Acura for 9 years
1693 Reviews of Nick Covino
Verified Customer
March 25, 2023
Yvonne and the entire team is always great! Very transparent and awesome service … we’ve been using Jackson almost since it opened and have never had a bad experience. Thank you! Very transparent and awesome service … we’ve been using Jackson almost since it opened and have never had a bad experience. Thank you! More
by s_haygood
Other Employees Tagged: Rodney Jones, Yvonne Russell
March 23, 2023
This dealership has been my sole supplier of vehicles and service for 15 years and I have always found all the staff, sales, service, parts, customer service, and others, to be friendly, knowledgeable and tr service for 15 years and I have always found all the staff, sales, service, parts, customer service, and others, to be friendly, knowledgeable and trustworthy about the status of my various Acuras. This applies to my latest visit this week to have extensive work on my 2016 MDX. All work was done quickly and well. Nick, my service technician for these last many years, was so helpful in deciding what needed to be done. I wouldn't go anywhere else. More
by skid
March 19, 2023
I have went to this dealership for five years and have been very happy with the service. I don’t know what has changed, but it seemed as though they were not interested in my business. The communication a been very happy with the service. I don’t know what has changed, but it seemed as though they were not interested in my business. The communication and follow through on the issues was not there. More
by howard.singermany
Other Employees Tagged: Yvonne Russell
March 12, 2023
Service was on time and very professional (as usual). No surprises. Tire prices were very competitive, too! :) No surprises. Tire prices were very competitive, too! :) More
by jandksewell
Other Employees Tagged: Rodney Jones, Cody Johnson, Yvonne Russell , Cameron Hilden, Scott Polito
March 10, 2023
It’s always a pleasure to have my car serviced at Jackson Acura. Nick Covino ensures the process goes smoothly and keeps me informed at every step. I’m a happy customer! Acura. Nick Covino ensures the process goes smoothly and keeps me informed at every step. I’m a happy customer! More
by TRAV21HSD
March 08, 2023
My preferred service representative is Cody. He’s the best per my last review. This time around I had a flat tire with multiple nails in it. I had my car towed to acura and then left the dealers He’s the best per my last review. This time around I had a flat tire with multiple nails in it. I had my car towed to acura and then left the dealership around 10am. I called every hour and couldn’t get anyone to call me back and acknowledge they had my car or to provide a time frame. Finally at 2pm I received a text that my car had been inspected, which I quickly approved the suggestions and still my car wasn’t ready until 5pm. 7 hrs for two tire changes and rotation seems excessive but maybe it was just a super busy day there and they didn’t have time for unscheduled appointments. However, I don’t understand/appreciate the lack of communication all day and I know if the service people were my in situation they wouldn’t appreciate it either. The service representative was gone at 5:30 when I arrived because “he had a dentist appointment.” That is what I was told by the representative there that ran my credit card and gave me the inspection report. All in all I still like this service center I just prefer to work with Cody if possible. He’s the man. More
by katiekelly26
Other Employees Tagged: Cody Johnson
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