Nick Cruz
Nick Cruz at Lexus of Sacramento

Nick Cruz | Page 19

Service Advisor

Lexus of Sacramento

2600 Fulton Ave
Sacramento, CA 95821

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4.5
360 Reviews
4.5

360 Reviews

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360 Reviews of Nick Cruz

January 12, 2022

Dealership Rating
Employee Rating

Excellent service, friendly staff kept updated on the progress of replacement. Relaxing waiting area, clean restroom More

by rogertplanck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 13, 2022

Lexus of Sacramento responded

Thank you for the great review! We appreciate your support and are happy to hear that you had a successful service experience working with the Lexus of Sacramento team. Drive safely, and we hope to see you back again down the road!

December 30, 2021

Dealership Rating
Employee Rating

Service outstanding as usual. Nick has been taking care on me and my SC 430 keeping it in tit top shape for 4 years straight. Consider Lexus and Nick best service I’ve experienced in over 40 years of car o More

by Dmsmusiq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 02, 2022

Lexus of Sacramento responded

What an outstanding compliment! We'll be so glad to share with Nick that his dedication to keeping your Lexus SC 430 running smoothly has meant so much to you over the years. Lexus of Sacramento is so fortunate to have loyal customers like you, and we hope we'll continue to work together as the miles add up!

December 18, 2021

Dealership Rating
Employee Rating

Pure Excellence! I purchased my Lexus at Lexus of Sacramento and have been bringing it in for regular maintenance ever since. The staff is always professional, friendly and knowledgeable. Their stan More

by Walton69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2021

Lexus of Sacramento responded

Thank you for the great review, Walton! We appreciate your support and are thrilled to hear that you are so confident in the Lexus of Sacramento team to get the job done. Drive safely, and we hope to see you back again down the road!

December 15, 2021

Dealership Rating
Employee Rating

Always excellent service! Service advisor is attentive and always explains service details! This is why I continue to choose Lexus! More

by HOMESBYJMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2021

Lexus of Sacramento responded

Thanks so much for taking the time to give us your five stars. We will let the Lexus of Sacramento service team know you appreciate all of their help whenever you stop by for an appointment. Take care!

November 30, 2021

Dealership Rating
Employee Rating

I purchased my first Lexus at Roseville, and still have it and they gave me a key chain for my key . I like my new car but they didn’t give me a key chain this time at Fulton Lexus , and I don’t know how t More

by ZFORPAUL
Friendliness
Recommend Dealer
Yes
Dec 01, 2021

Lexus of Sacramento responded

Congratulations on your new purchase, Paul. Please reach out to us at your convenience. We'd like to get you your keychain; we're sorry about that. Thank you again for choosing Lexus of Sacramento; we look forward to having you as one of our valued customers for many more years to come! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

November 29, 2021

Dealership Rating
Employee Rating

We friendly! The Follow up was great! Also Having the loaner car is very, very helpful! More

by christinarn4ever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 29, 2021

Lexus of Sacramento responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

November 28, 2021

Dealership Rating
Employee Rating

I have been taking my 3 Lexus cars to the Sacramento dealership for regular service and repairs for about 10 years now. Nick Cruz has been my service advisor — very customer service oriented and looks a More

by gbatilando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 28, 2021

Lexus of Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Nick always deliveres such a great experience! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

November 20, 2021

Dealership Rating
Employee Rating

Even while under renovation, all the staff was extremely friendly and helpful. Construction can be tough for everyone but they still had coffee and even snacks! I can’t wait to see the new building! More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christina Carson, Tracey Cach , Eric Foltz, Mike Huttleston, Mike Huttleston, Brandy Joseph

Nov 21, 2021

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento, Diane, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

November 11, 2021

Dealership Rating
Employee Rating

Even with all the construction, my service rep and rental person took good care of me and the car. Had service, new brakes and new tires.. Always impressed with the service depth and Nick. More

by LINDSEY1486
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2021

Lexus of Sacramento responded

Thank you for the kind words for Nick and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

November 06, 2021

Dealership Rating
Employee Rating

Great service always friendly always on time go above and beyond always on time Great experience every time I come in More

by SONIAYOUNG_72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2021

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us, Sonia. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

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