Nick Cruz
Nick Cruz at Lexus of Sacramento

Nick Cruz | Page 32

Service Advisor

Lexus of Sacramento

2600 Fulton Ave
Sacramento, CA 95821

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361 Reviews
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361 Reviews

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361 Reviews of Nick Cruz

September 17, 2020

Dealership Rating
Employee Rating

Great service came for part recall check, they gave us a loaner and kept us informed and had a few items repair. I will definitely come back again. More

by RCAVASOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 18, 2020

Lexus of Sacramento responded

Hello, We are very happy to have provided you with such a positive experience working with Nick! We sincerely value your business and look forward to your next visit. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 17, 2020

Dealership Rating
Employee Rating

The Lexus Service Team was great! The provided friendly, fast, effective and efficient customer service. Good, reliable service work on my vehicle. Highly recommend for sales and service. More

by Bonzer84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2020

Lexus of Sacramento responded

Thank you for the kind words about our team! We appreciate your business and are proud to have earned your endorsement. We hope to see you again at Lexus of Sacramento!

September 17, 2020

Dealership Rating
Employee Rating

I have always appreciated the level of customer service provided by Lexus of Sacramento. From the time I drop my car off to the time I pick it up, I am confident that my car is getting exceptional service More

by LIZLOU1049
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Sep 17, 2020

Lexus of Sacramento responded

We truly appreciate the kind words! Thank you for sharing and for choosing Lexus of Sacramento. We are proud to have earned your business and hope to see you back again next time!

September 17, 2020

Dealership Rating
Employee Rating

Exceptional service! As usual, all the staff was very helpful, attentive, friendly and professional. I feel truly valued and fully satisfied with the work performed. Outstanding! More

by ME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2020

Lexus of Sacramento responded

Thank you for taking the time to review us! We appreciate your feedback and are thrilled to hear that you had such an excellent experience. Safe travels and we hope to work with you again at Lexus of Sacramento!

September 17, 2020

Dealership Rating
Employee Rating

As always the Lexus dealer was their to help with servicing of my car because for the fist time in 20 years I needed them to pick up my car and delivery it back to my home. Don' t know what I would More

by LEXUSOWNER2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2020

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 17, 2020

Dealership Rating
Employee Rating

Great service! Everyone was very helpful and all of the work I needed done was done quickly, efficiently and correctly the first time! I won't take my car anywhere else. More

by pthomas13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2020

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 17, 2020

Dealership Rating
Employee Rating

Excellent service! Absolutely the best service department I’ve ever been too! They gave me a beautiful loaner vehicle and my car was done the same day! More

by YARATA1015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2020

Lexus of Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Sacramento. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 17, 2020

Dealership Rating
Employee Rating

Lexus of Sacramento is always great to me and my IS350!! :) Great service and quickness while I waited!! :) Thank you again!! :) Excellent today and always!! :) More

by GFILBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2020

Lexus of Sacramento responded

Thank you for your confidence in the Lexus of Sacramento team! We are so proud to have earned your business and hope to work with you again down the road. Safe travels in your Lexus IS 350!

September 17, 2020

Dealership Rating
Employee Rating

Lexus always makes me feel welcome but wish the donuts were still available... Also, the loaner cars are in good condition and friendly staff to get you on the road. More

by BRIANROYSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2020

Lexus of Sacramento responded

We are happy to hear that you have had such excellent experiences working with our team! Thank you for your business and we hope to see you back at Lexus of Sacramento next time!

September 17, 2020

Dealership Rating
Employee Rating

I've been taking my Lexus for service in Sacramento for years and Nick has been my service adviser for a while now. I am very happy with the excellent customer service he has provided. My husband purchase More

by DRTORREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2020

Lexus of Sacramento responded

It is wonderful to hear that Nick has earned your five-stars! Thank you for sharing and for your loyalty to Lexus of Sacramento. We are looking forward to working with you again next time!

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