336 Reviews
Write a Review336 Reviews of Nick Cruz
March 21, 2019
Excellent services from Tracey and Nick to me for giving me a loaner car and excellent low charge. Thank you very much. I will be back for future service work and I will only ask for Tracey and for giving me a loaner car and excellent low charge. Thank you very much. I will be back for future service work and I will only ask for Tracey and Nick to help. More
Other Employees Tagged: Tracey Cach
March 19, 2019
As always, "COMPLETELY HAPPY WITH ALL ASPECTS OF SERVICE" As shared earlier in the review, "EXCELLENT SERVICE ALWAYS". No further comments are necessary at this point. Will share my positive ratings with othe As shared earlier in the review, "EXCELLENT SERVICE ALWAYS". No further comments are necessary at this point. Will share my positive ratings with others. OK? More
Other Employees Tagged: Kent Owens
December 25, 2018
Lexus of Sac. Kicks xxx! I have been a customer of L of S for almost 10 years now and they have always given me the service. They always wash your car after being serviced. I have been a customer of L of S for almost 10 years now and they have always given me the service. They always wash your car after being serviced. More
Other Employees Tagged: Kent Owens, Christina Carson , Former employee Jeff xxxx
November 27, 2018
6mo service 6 month service everything went smoothly it took about 1-1/2 hours and included a car wash. Off to a smooth start as expected. 6 month service everything went smoothly it took about 1-1/2 hours and included a car wash. Off to a smooth start as expected. More
November 22, 2018
95,000 mile service Nick Cruz provided excellent customer service for my 95,000 mile service. Nick was very helpful in getting me in and out without any down time. Grea Nick Cruz provided excellent customer service for my 95,000 mile service. Nick was very helpful in getting me in and out without any down time. Great job Nick! More
October 02, 2018
As expected, do s good job! Nick Cruz great customer service! Looking for some tires hoping to catch a sale, if not may need to look else where tires s bit over priced. Nick Cruz great customer service! Looking for some tires hoping to catch a sale, if not may need to look else where tires s bit over priced. More
August 31, 2018
Tire pressure Had tire pressure warning light on despite checking the pressure with local shop. Dealer could find the problem, a small nail stuck in on one tire, an Had tire pressure warning light on despite checking the pressure with local shop. Dealer could find the problem, a small nail stuck in on one tire, and effectively fixed in no time. Thanks. More
August 31, 2018
Routine annual maintenance was hassle free as always Nick is always very helpful in arranging our annual service and any unexpected repairs and Kevin always does quality work. That is why our cars are 26 Nick is always very helpful in arranging our annual service and any unexpected repairs and Kevin always does quality work. That is why our cars are 26 years old and still running fine! More
Other Employees Tagged: Kevin
August 17, 2018
Brake job Great service always have used Lexus of Sacramento prices are good, knowledgeable service staff, vehicle always ready when promised. Never any problem Great service always have used Lexus of Sacramento prices are good, knowledgeable service staff, vehicle always ready when promised. Never any problems or surprises. Thumbs up all the way More
July 17, 2018
Your team came through for me ... AGAIN Nick Cruz and crew saved my 4th of July. On July3rd at the end of the day my alt. gave out at work. I had to have it towed from Tracy to Sacramento Nick Cruz and crew saved my 4th of July. On July3rd at the end of the day my alt. gave out at work. I had to have it towed from Tracy to Sacramento with an hour and half time left for a loaner. Not only did Nick stay in constant contact with me but he also made sure I'd have a loaner available. The amount of stress going into a holiday with traffic and limited time simply disappeared as soon as I walked into the service department. I got there are 6:15 pm well after service was closed and the ladies in the cashier and vehicle transportation department made me feel like it was business as usual. I can't thank your staff enough for helping me with such care and fluidity. These are the experiences that bring me back to Lexus of Sacramento instead of going to closer locations. I appreciate you Nick... my family appreciates you. - Cheers, Mike Foxx More