Nick Cruz
Nick Cruz at Lexus of Sacramento

Nick Cruz | Page 31

Service Advisor

Lexus of Sacramento

2600 Fulton Ave
Sacramento, CA 95821

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4.6
360 Reviews
4.6

360 Reviews

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360 Reviews of Nick Cruz

September 21, 2020

Dealership Rating
Employee Rating

All staff are very friendly. We have had 4 Lexus in our garage over the years, and I would choose Lexus of Sacramento first. I am always treated with respect, and my concerns are addressed promptly. If t More

by PGLOVERRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Foltz, Mike Huttleston

Sep 21, 2020

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 20, 2020

Dealership Rating
Employee Rating

Lexus of Sacramento has an excellent service department. The service consultants are knowledgeable and the entire service team strive to provide you the best in class service. More

by Jskman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2020

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 19, 2020

Dealership Rating
Employee Rating

Everything was great with the exception that I didn’t get an answer as to why the tire pressure sensor reading doesn’t match the actual pressure of tire More

by ESSENTIALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2020

Lexus of Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 18, 2020

Dealership Rating
Employee Rating

I already left a review so please see previous. I cannot really rate the people below because it’s about the situation in general. I paid way too much not to have my issue completely resolved. I paid almost More

by Kerry Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Christina Carson, Tracey Cach , Joe Burton, Eric Foltz, Ryan Hansen, Mike Huttleston, Mike Huttleston, Brandy Joseph

September 18, 2020

Dealership Rating
Employee Rating

Excellent customer service. I would highly recommend this dealership to my friends and family members who are interested in servicing their vehicle with Lexus o More

by LYSANDER236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Foltz, Mike Huttleston

Sep 18, 2020

Lexus of Sacramento responded

We are so proud to have earned your endorsement! Thank you for your support and for choosing Lexus of Sacramento. We hope to see you again next time!

September 18, 2020

Dealership Rating
Employee Rating

Excellent service, As for Mr. Cruz is one service man that goes out his way to please you. He is a credit to your organization and its a shame that I can't give him a higher rating. More

by HONORCARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 18, 2020

Lexus of Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Nick Cruz delivered such a great experience! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 18, 2020

Dealership Rating
Employee Rating

Lexus has a top employee that represents Lexus well. Mr. Nick Cruz is very knowledgeable, polite, he will always have the right answer for you and goes the extra mile. More

by Mmunoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 18, 2020

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 18, 2020

Dealership Rating
Employee Rating

Nick was terrific as always. Gave me options for new tires which I really appreciated and was able to make a decision quickly. Returned the next day to get the new ones put one. Always appreciate how More

by LISACROWE50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 18, 2020

Lexus of Sacramento responded

Thanks for sharing your thoughts about your experience with Lexus of Sacramento. We appreciate your business and hope to see you again soon! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 17, 2020

Dealership Rating
Employee Rating

Replacement of the recalled fuel pump was handled expeditiously and courteously. The dropping off/picking up processes were done very efficiently. Service all around was excellent, thank you! More

by SHUNDAHL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 18, 2020

Lexus of Sacramento responded

Hello, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nick met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

September 17, 2020

Dealership Rating
Employee Rating

Great service came for part recall check, they gave us a loaner and kept us informed and had a few items repair. I will definitely come back again. More

by RCAVASOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 18, 2020

Lexus of Sacramento responded

Hello, We are very happy to have provided you with such a positive experience working with Nick! We sincerely value your business and look forward to your next visit. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

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