346 Reviews
Write a Review346 Reviews of Nick Cruz
September 17, 2020
Excellent service, As for Mr. Cruz is one service man that goes out his way to please you. He is a credit to your organization and its a shame that I can't give him a higher rating. that goes out his way to please you. He is a credit to your organization and its a shame that I can't give him a higher rating. More
September 17, 2020
I've been taking my Lexus for service in Sacramento for years and Nick has been my service adviser for a while now. I am very happy with the excellent customer service he has provided. My husband purchase years and Nick has been my service adviser for a while now. I am very happy with the excellent customer service he has provided. My husband purchased a Lexus SUV and he'll be scheduling with Nick as well! More
September 17, 2020
Replacement of the recalled fuel pump was handled expeditiously and courteously. The dropping off/picking up processes were done very efficiently. Service all around was excellent, thank you! expeditiously and courteously. The dropping off/picking up processes were done very efficiently. Service all around was excellent, thank you! More
September 17, 2020
Great service! Everyone was very helpful and all of the work I needed done was done quickly, efficiently and correctly the first time! I won't take my car anywhere else. work I needed done was done quickly, efficiently and correctly the first time! I won't take my car anywhere else. More
September 17, 2020
My dad and I have continued service with Lexus of Sac since he bought his 2004 RX 330 back in 2009. He now owns a 2012 RX 350, and I have since acquired the RX 330. Given the age and mileage of my car, I since he bought his 2004 RX 330 back in 2009. He now owns a 2012 RX 350, and I have since acquired the RX 330. Given the age and mileage of my car, I’ve recently encountered some repairs that really any garage could probably take care of. Although I’ve chosen to return to Lexus of Sac because the service is guaranteed, the customer service is exceptional, and the quality relationship with the service team. More
Other Employees Tagged: Tracey Cach
September 17, 2020
I have always appreciated the level of customer service provided by Lexus of Sacramento. From the time I drop my car off to the time I pick it up, I am confident that my car is getting exceptional service provided by Lexus of Sacramento. From the time I drop my car off to the time I pick it up, I am confident that my car is getting exceptional service from the great team of people working there. More
September 17, 2020
It almost seems staged every time I get my car serviced. I think “are these people really this delightful “? The whole “owning a Lexus” is wonderful! I think “are these people really this delightful “? The whole “owning a Lexus” is wonderful! More
Other Employees Tagged: Christina Carson, Tracey Cach , Joe Burton, Eric Foltz
January 25, 2020
Regular service appointment Excellent work done and completed on time. My only complaint was the loaner car was not clean inside. The car needed to be vacuum. Other than that, al Excellent work done and completed on time. My only complaint was the loaner car was not clean inside. The car needed to be vacuum. Other than that, all's well. Nick was outstanding. He called me to let me know about a service I thought I would need but that it wasn't required. More
Other Employees Tagged: The tire specialist
January 23, 2020
Service my Lexus Easy to make appointments fast friendly personnel even without appointment knowledgeable staff answering all questions neat comfortable atmosphere in Easy to make appointments fast friendly personnel even without appointment knowledgeable staff answering all questions neat comfortable atmosphere in customer waiting area cashiers very friendly More