Nick Cruz | Page 33

It almost seems staged every time I get my car serviced. I think “are these people really this delightful “? The whole “owning a Lexus” is wonderful! I think “are these people really this delightful “? The whole “owning a Lexus” is wonderful! More

by LSETZER Verified Customer Verified Customer

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My wife and I had a great experience. The staff was very helpful and informative. Thank you for meeting my needs with my ES 300h. helpful and informative. Thank you for meeting my needs with my ES 300h. More

by DONGARNAAS Verified Customer Verified Customer

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Regular service appointment Excellent work done and completed on time. My only complaint was the loaner car was not clean inside. The car needed to be vacuum. Other than that, al Excellent work done and completed on time. My only complaint was the loaner car was not clean inside. The car needed to be vacuum. Other than that, all's well. Nick was outstanding. He called me to let me know about a service I thought I would need but that it wasn't required. More

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Service my Lexus Easy to make appointments fast friendly personnel even without appointment knowledgeable staff answering all questions neat comfortable atmosphere in Easy to make appointments fast friendly personnel even without appointment knowledgeable staff answering all questions neat comfortable atmosphere in customer waiting area cashiers very friendly More

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Sevice of my Lexus Nick is a very knowledgeable and has been serving my Lexus since I purchased it in 1913. As a Senior Citizen, I am most pleased that he explains what Nick is a very knowledgeable and has been serving my Lexus since I purchased it in 1913. As a Senior Citizen, I am most pleased that he explains what will be done during my visits. He make sure everything is taken care of and tells me what will be done at the next car check. More

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This dealership has, and for years has had, the best service department anywhere. Nick takes very good care of me and my car. He is knowledgeable informative, honest, and things happen when and how he s service department anywhere. Nick takes very good care of me and my car. He is knowledgeable informative, honest, and things happen when and how he says they will. More

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Courteous and Timely Love dealing with Sacramento Lexus! They are friendly, professional and thorough. I always know that my car will be taken care of and that I will be Love dealing with Sacramento Lexus! They are friendly, professional and thorough. I always know that my car will be taken care of and that I will be treated well. More

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Great service, went the extra mile I received great service from the folks at Lexus of Sacramento. The service advisors went the extra mile to check with the 3rd party warranty folks a I received great service from the folks at Lexus of Sacramento. The service advisors went the extra mile to check with the 3rd party warranty folks and was able to get it done in a timely manner. They also provided great guidance in terms of service requirements and things that were needed versus "nice-to-have". More

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4 New Tires Nick Cruz sold us 4 new Micheline tires for our RX 350 SUV at very low prices due to multiple discounts for early wear and a right rear puncture. He b Nick Cruz sold us 4 new Micheline tires for our RX 350 SUV at very low prices due to multiple discounts for early wear and a right rear puncture. He beat everyone in Sacto. Courteous, knowledegable and efficient service was received from Mike. Great, new loaner almost made us buy it! Thanks ... PS: Have worked with Mike Huttleston for years and and have always appreciated his service, expertise and help. More

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Lexus Service It was okay and Nick Cruz is always great to work with but I feel Lexus service charges are way too high......could do better on the car washes. I vi It was okay and Nick Cruz is always great to work with but I feel Lexus service charges are way too high......could do better on the car washes. I view Lexus as the best of the best but it's not always the case. More

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