Nick Flood | Page 29

1st 3 month visit I received a complimentary oil change and tire rotation while sitting in break room enjoying a coffee, muffin and tangerine surrounded by a showroom o I received a complimentary oil change and tire rotation while sitting in break room enjoying a coffee, muffin and tangerine surrounded by a showroom of wonderful Mazda vehicles. What's not to like...great car, great service, great dealership. More

by dz3oom Verified Customer Verified Customer

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Very easy and stress free experience! This was probably the least stressful experience I’ve had buying a car. The whole team was great from Roger to Jay, to the manager Nick (I’m sorry I f This was probably the least stressful experience I’ve had buying a car. The whole team was great from Roger to Jay, to the manager Nick (I’m sorry I forgot his name). I never felt pressure, and everyone was very down to earth and easy to work with. No BS sales tactics like I’ve experienced at other dealerships in the area. I look forward to working with Werner Mazda for the next several years as I get my new CX-9 serviced! More

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Excellent all around! Werner and everyone I've encountered there has been excellent since the first contact. Camron and Nick were very quick to respond to every inquiry, Werner and everyone I've encountered there has been excellent since the first contact. Camron and Nick were very quick to respond to every inquiry, straightforward and transparent about what they could or couldn't do on a particular model or vehicle, completely willing to work with me over the phone or email and my turbulent schedule & travel, eager to get to a good deal without any pressure whatsoever, and also without trying to push me into a particular sales process (e.g., they don't try to make me come into the store just so they can gladhand me...). We arrived at a mutually agreeable deal and pricing completely over the phone and email, they got it all ready, the first time I met them in person was to pick it up. Very smooth all around. I didn't expect to use the service so soon. The car is great and the Android Auto is a fantastic feature, but it occasionally would drop the connection, so I stopped by for them to check it out. The techs were clearly competent and on top of it, we discussed the issue and possible solutions -- again very straightforward -- we ended up with them updating the car's software on the spot, which seems to have fixed it. I couldn't ask for better service. We've worked with several other regional Mazda dealers over the last 5 years and they are all quite good, but Werner has really stood out as outstanding. We'll definitely be going to them next time -- Thanks! More

by jp32 Verified Customer Verified Customer

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A new lease of a Mazda CX-5 One of the easiest car experiences I have had - and I have had many. Start to finish everyone involved was helpful, knowledgeable, and professional One of the easiest car experiences I have had - and I have had many. Start to finish everyone involved was helpful, knowledgeable, and professional. I knew what I wanted, they found it, and the entire transaction took less than one and a half hours once I made my final decision. And by the way the CX-5 is a great automobile! More

by Scotty Verified Customer Verified Customer

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Cameron was Great! Cameron was not your stereotypical car salesman. He was extremely pleasant, personable and there was no pressure. He was available for questions and Cameron was not your stereotypical car salesman. He was extremely pleasant, personable and there was no pressure. He was available for questions and enabled the car shopping process to be pleasant. I would highly recommend Cameron. When it came down to the pricing discussions, both Cameron and Nick (I believe) worked with us to make the deal. They were reasonable, willing to negotiate and again did not apply any pressure. More

by JessH Verified Customer Verified Customer

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awesome, the best number one in service ty when i go in to either lease a cx5 or for service it is always outstanding service ty so much for being that way. i will always lease at your place. when i go in to either lease a cx5 or for service it is always outstanding service ty so much for being that way. i will always lease at your place. More

by david 612 Verified Customer Verified Customer

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Super Awesome!! Best auto purchase experience I have ever completed. Shopped other Mazda dealers then found Werner's staff was by far more knowledgeable and professio Best auto purchase experience I have ever completed. Shopped other Mazda dealers then found Werner's staff was by far more knowledgeable and professional. So glad I bought there. More

by lansonsimmons Verified Customer Verified Customer

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Love my Mazda3! Cam, my salesman was well versed in my new car even though they just came out. All of the people I spoke with regarding financing were very knowledgea Cam, my salesman was well versed in my new car even though they just came out. All of the people I spoke with regarding financing were very knowledgeable and worked to get me what I felt was a fair price. Couldn’t recommend them enough. More

by Bubsmom Verified Customer Verified Customer

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Courtious Roger was very patient and knew the area well enough so he sat in the back giving directions. We went around the airport on different grades of road Roger was very patient and knew the area well enough so he sat in the back giving directions. We went around the airport on different grades of road surfaces so we could see how the car rode. The finance was tricky since the computer kept messing up but also very sincere apologies for taking longer than usual. Very satisfied with the experience we had there. More

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Great Car Buying Experience Very professional dealership and easy to work with in getting into a new vehicle. It is evident from the start that they are in it for the customer a Very professional dealership and easy to work with in getting into a new vehicle. It is evident from the start that they are in it for the customer and not the bottom line. Not once did I ever feel I was being taken advantage of or seen as a source of profit. They truly want the customer to have a great experience and the vehicle they have researched and worked towards. Need more stars! More

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