New Hampshire born and bred, I know what value means. I'm not going to try to get fancy with half-truths or any of the stuff that just makes the process more difficult -- I think sticking to the truth makes everything simpler and smoother. I'm proud of the team we've assembled here, and I hope you'll find out why!
Read more377 Reviews
Write a ReviewDealership Experience
13 yrs, 7 mos
Industry Experience
28 yrs, 3 mos
Languages Spoken
English
377 Reviews of Nick Flood
June 16, 2019
Buyer Beware!!! It seems like all the others are fake reviews bought by a car dealership that will do anything to take your money and give you worse than nothing in r It seems like all the others are fake reviews bought by a car dealership that will do anything to take your money and give you worse than nothing in return. If i could I'd give Werner Mazda as many negative stars many as possible and multiply that. BUYER BEWARE!!! More
Other Employees Tagged: David Lee, Jay Trabucco
June 13, 2019
Experience was great My first experience leasing a car was great. Negotiations completed on the phone, financial application completed on line. A few questions asked and a My first experience leasing a car was great. Negotiations completed on the phone, financial application completed on line. A few questions asked and answered upon delivery. A beautiful red Mazda6 touring now in my garage. This dealership fulfilled everything I asked for Ask for Nick or Mike. I would recommend them highly. More
Other Employees Tagged: Michael Heintz , Jay Trabucco
June 06, 2019
Helpful every step of the way. From the first phone call to driving home with the car - friendly, helpful, no surprises - except that they found my car even more quickly than antici From the first phone call to driving home with the car - friendly, helpful, no surprises - except that they found my car even more quickly than anticipated. Great experience. More
Other Employees Tagged: Cameron Landry , Jay Trabucco
June 06, 2019
Is it ever just a test drive? I went into the dealership for a test drive and 4+ hours later, I drove off in my 2019 CX-5. Great guys on that sales floor - very engaging and genuin I went into the dealership for a test drive and 4+ hours later, I drove off in my 2019 CX-5. Great guys on that sales floor - very engaging and genuine. They believe in their product and it shows. I like the camaraderie displayed between them too. A little feedback about online inquiries: please let one, max two salespeople respond. I had messages from four guys. It was totally unnecessary. Also, when the paperwork is being drawn up and signed and the car is going through the final recon, could it be possible for the salesperson to hang out with the client OR assign someone to the client to clean out their car or the like? I was left hanging for longer than I should have and felt a bit letdown after such a great experience. #Mike One more thing: Jay may be the nicest finance manager I have ever dealt with. And he has the best smile and hair. The rest of you should take some queues. Thank you all for a fun afternoon! I look forward to seeing you guys again. Sarah McGregor More
Other Employees Tagged: Eric Werner, Michael Heintz , Jay Trabucco
May 31, 2019
1st 3 month visit I received a complimentary oil change and tire rotation while sitting in break room enjoying a coffee, muffin and tangerine surrounded by a showroom o I received a complimentary oil change and tire rotation while sitting in break room enjoying a coffee, muffin and tangerine surrounded by a showroom of wonderful Mazda vehicles. What's not to like...great car, great service, great dealership. More
Other Employees Tagged: Ken Armstrong
May 13, 2019
Very easy and stress free experience! This was probably the least stressful experience I’ve had buying a car. The whole team was great from Roger to Jay, to the manager Nick (I’m sorry I f This was probably the least stressful experience I’ve had buying a car. The whole team was great from Roger to Jay, to the manager Nick (I’m sorry I forgot his name). I never felt pressure, and everyone was very down to earth and easy to work with. No BS sales tactics like I’ve experienced at other dealerships in the area. I look forward to working with Werner Mazda for the next several years as I get my new CX-9 serviced! More
Other Employees Tagged: Jay Trabucco, Roger Turnquist
May 04, 2019
Excellent all around! Werner and everyone I've encountered there has been excellent since the first contact. Camron and Nick were very quick to respond to every inquiry, Werner and everyone I've encountered there has been excellent since the first contact. Camron and Nick were very quick to respond to every inquiry, straightforward and transparent about what they could or couldn't do on a particular model or vehicle, completely willing to work with me over the phone or email and my turbulent schedule & travel, eager to get to a good deal without any pressure whatsoever, and also without trying to push me into a particular sales process (e.g., they don't try to make me come into the store just so they can gladhand me...). We arrived at a mutually agreeable deal and pricing completely over the phone and email, they got it all ready, the first time I met them in person was to pick it up. Very smooth all around. I didn't expect to use the service so soon. The car is great and the Android Auto is a fantastic feature, but it occasionally would drop the connection, so I stopped by for them to check it out. The techs were clearly competent and on top of it, we discussed the issue and possible solutions -- again very straightforward -- we ended up with them updating the car's software on the spot, which seems to have fixed it. I couldn't ask for better service. We've worked with several other regional Mazda dealers over the last 5 years and they are all quite good, but Werner has really stood out as outstanding. We'll definitely be going to them next time -- Thanks! More
Other Employees Tagged: Cameron Landry , Jess Kinney, Jay Trabucco
April 26, 2019
A new lease of a Mazda CX-5 One of the easiest car experiences I have had - and I have had many. Start to finish everyone involved was helpful, knowledgeable, and professional One of the easiest car experiences I have had - and I have had many. Start to finish everyone involved was helpful, knowledgeable, and professional. I knew what I wanted, they found it, and the entire transaction took less than one and a half hours once I made my final decision. And by the way the CX-5 is a great automobile! More
Other Employees Tagged: Cameron Landry
April 25, 2019
Cameron was Great! Cameron was not your stereotypical car salesman. He was extremely pleasant, personable and there was no pressure. He was available for questions and Cameron was not your stereotypical car salesman. He was extremely pleasant, personable and there was no pressure. He was available for questions and enabled the car shopping process to be pleasant. I would highly recommend Cameron. When it came down to the pricing discussions, both Cameron and Nick (I believe) worked with us to make the deal. They were reasonable, willing to negotiate and again did not apply any pressure. More
Other Employees Tagged: Cameron Landry
April 25, 2019
awesome, the best number one in service ty when i go in to either lease a cx5 or for service it is always outstanding service ty so much for being that way. i will always lease at your place. when i go in to either lease a cx5 or for service it is always outstanding service ty so much for being that way. i will always lease at your place. More
Other Employees Tagged: Rich Hammond, Joseph Murphy, Eric Werner, Michael Heintz , David Lee, Jay Trabucco
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