Nick Flood | Page 32

Why aren't all dealerships like this one??? When I started working with David I said that I wanted to work everything out via email and phone before I made the 1.5 hour drive down. He said I ca When I started working with David I said that I wanted to work everything out via email and phone before I made the 1.5 hour drive down. He said I can do that. Hard to believe that is exactly what he did! Never have I experienced a dealership like Werner. From start to finish they were the best! David worked the deal and when we got jammed up on things he didn't toss up his hands, he worked with us to get us where we needed to be. When we drove down to sign papers, David was quick to explain everything to us about the car and he turned us over to Nick to get things signed. Nick had everything prepared, didn't waste our time at all but went over everything thoroughly. I chose to return the next day to get my all weather mats for my new CX5 Touring which they offered to mail, and when I arrived the sales manager offered to top off my tank for making the trip! Who does that???!! No one...but Werner! They excel in customer service!!! Ann More

by amf0865 Verified Customer Verified Customer

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Bought CX-5 Touring AWD The team would willing to deal to lock in the business. That is all it takes to be successful. In negotiating, both sides have to feel that they are The team would willing to deal to lock in the business. That is all it takes to be successful. In negotiating, both sides have to feel that they are getting something to walk away feeling good or fair about the deal. It wasn't a great or good price, but a fair price. That is why I gave you a "good" for overall. More

by fireredz06 Verified Customer Verified Customer

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Outstanding friendly service I always recieve friendly, well above average, professional service every time I visit. They have a great team in sales and service to work with! I always recieve friendly, well above average, professional service every time I visit. They have a great team in sales and service to work with! More

by aweber Verified Customer Verified Customer

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It was a pleasure to work with all the salesmen It was a pleasure to work with the sales team. They were extrememly knowledgeable but not at all pushy. We went first for a test drive and then c It was a pleasure to work with the sales team. They were extrememly knowledgeable but not at all pushy. We went first for a test drive and then came home and did some research between the Mazda CX-5 and its competitors and found ourselves falling in love with this vehicle. We believe we purchased the car at a fair price and were also offered a fair price for our trade in. Very satisfied with the whole experience. More

by marianne.webber Verified Customer Verified Customer

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New brakes, great experience I went up to Werner Mazda strongly suspecting I needed new brakes. Such was the case but the service department was very efficient as they gave my car I went up to Werner Mazda strongly suspecting I needed new brakes. Such was the case but the service department was very efficient as they gave my car an overall check as well as changed the oil. The guys in the sales department were nice enough to loan me a snazzy 2016 Mazda CV-5 to take over to the mall to kill time while waiting. Despite living about 40 minutes from the dealership it's always worth the trip as the staff at this dealership is very friendly and helpful. More

by nobir61 Verified Customer Verified Customer

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Happy First Time Mazda Owner Cameron Landry was professional, helpful and honest. He made sure to provide a cell phone number for any questions we have with the vehicle. He let u Cameron Landry was professional, helpful and honest. He made sure to provide a cell phone number for any questions we have with the vehicle. He let us know we are important customers to him even after the sale. We are happy with our Mazda CX5. More

by stevewhit Verified Customer Verified Customer

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Great experience Buying a vehicle can be so stressful. I planned on car shopping in another 6 weeks but my engine died. Werner Mazda made this a very stressfree experi Buying a vehicle can be so stressful. I planned on car shopping in another 6 weeks but my engine died. Werner Mazda made this a very stressfree experience. More

by kmleb333 Verified Customer Verified Customer

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Professional and efficient! On time for the appointment. Sent a video of the car in the shop showing the nest in the engine. Service advisor came in quickly to explain. All done On time for the appointment. Sent a video of the car in the shop showing the nest in the engine. Service advisor came in quickly to explain. All done timely and car was washed! I love this dealership! More

by agncody Verified Customer Verified Customer

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Friendly, informative with no sales pressure, outstanding. Came to Werner 4 montsh ago with son, looking for 2nd vehicle for the household. Only shopping, comparing & test driving. The salesman Mike Hein Came to Werner 4 montsh ago with son, looking for 2nd vehicle for the household. Only shopping, comparing & test driving. The salesman Mike Heintz & Nick Flood were friendly, answered all questions without trying to rope me into a sale. Mike explained all current incentives, benefits of buying Mazda as well as services they offered to customers who purchased from them, tour of their deakership & automotive service area, again with no pressure to buy. Went to look at another Mazda 3 Touring in Nashua because of color, salesman didn't show up for the appointment, another salesman stepped up & was friendly, however the sales manager & finance staff put on alot of pressure & were not personable. I returned to Werner 4 months later ready to buy, again Mike & Nick were very friendly, Mike kept his appointment with me, answered more questions, had a couple models I was interested in ready to look at when I arrived, another test driive, no pressure & I purchased a '18 Mazda 3 Grand Touring. I received a great deal, a lower overall price than what Nashuas price was for a lesser model. Walked me through the purchasing process & again, with no pressure. Thanks Mike, Nick & Jay! Made my buying experience a seemless & pleasant one. Will recommend anyone I know to stop in. Thanks again! More

by Dominic Coughlin Verified Customer Verified Customer

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Awesome Keep up the good work. Personnel is very friendly and easy to work with. Always treated with respect. Very knowledgeable and accommodating to ones nee Keep up the good work. Personnel is very friendly and easy to work with. Always treated with respect. Very knowledgeable and accommodating to ones needs. More

by lfg8692002 Verified Customer Verified Customer

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