New Hampshire born and bred, I know what value means. I'm not going to try to get fancy with half-truths or any of the stuff that just makes the process more difficult -- I think sticking to the truth makes everything simpler and smoother. I'm proud of the team we've assembled here, and I hope you'll find out why!
Read more376 Reviews
Write a ReviewDealership Experience
13 yrs, 6 mos
Industry Experience
28 yrs, 2 mos
Languages Spoken
English
376 Reviews of Nick Flood
February 14, 2019
Knowledgeable, Friendly Staff, and No Pressure Our salesperson, Roger, was very knowledgeable on the Mazda CX5. We went for a test drive with him and he not only answered all of our questions, but Our salesperson, Roger, was very knowledgeable on the Mazda CX5. We went for a test drive with him and he not only answered all of our questions, but he also educated us on many of the technology features of the vehicle that are not readily apparent. We also spoke with Nick about adding certain options. Nick was very helpful and nice to chat with. It was not a high pressure sales environment, so that made it a much nicer overall experience. The vehicle was delivered as requested, and on time, with no surprises. Thank you! Jim & Linda More
Other Employees Tagged: Jay Trabucco, Roger Turnquist
February 11, 2019
Car Inpsection I always leave this dealership telling myself just how smart I was to buy car from this Mazda dealership. Every phone call, every visit is fantastic. I always leave this dealership telling myself just how smart I was to buy car from this Mazda dealership. Every phone call, every visit is fantastic. I'm always waiting for the day that Werner employees treat me as unimportant, the way other local dealerships do after you buy a car. However, it just doesn't happen. The care, attention, smiles and honest communication is SECOND to NONE. More
Other Employees Tagged: Donna Coppola , David Lee, Jenn Lupo, Jay Trabucco
February 10, 2019
Great Everything! This is the best experience I have had buying a car ever! I would definitely recommend Werner to anyone buying a car. They were great at knowing what This is the best experience I have had buying a car ever! I would definitely recommend Werner to anyone buying a car. They were great at knowing what I wanted and getting me on the road with my new car! Roger was an excellent sales rep!! More
Other Employees Tagged: Jay Trabucco, Roger Turnquist
February 06, 2019
Why aren't all dealerships like this one??? When I started working with David I said that I wanted to work everything out via email and phone before I made the 1.5 hour drive down. He said I ca When I started working with David I said that I wanted to work everything out via email and phone before I made the 1.5 hour drive down. He said I can do that. Hard to believe that is exactly what he did! Never have I experienced a dealership like Werner. From start to finish they were the best! David worked the deal and when we got jammed up on things he didn't toss up his hands, he worked with us to get us where we needed to be. When we drove down to sign papers, David was quick to explain everything to us about the car and he turned us over to Nick to get things signed. Nick had everything prepared, didn't waste our time at all but went over everything thoroughly. I chose to return the next day to get my all weather mats for my new CX5 Touring which they offered to mail, and when I arrived the sales manager offered to top off my tank for making the trip! Who does that???!! No one...but Werner! They excel in customer service!!! Ann More
Other Employees Tagged: David Lee
February 04, 2019
Bought CX-5 Touring AWD The team would willing to deal to lock in the business. That is all it takes to be successful. In negotiating, both sides have to feel that they are The team would willing to deal to lock in the business. That is all it takes to be successful. In negotiating, both sides have to feel that they are getting something to walk away feeling good or fair about the deal. It wasn't a great or good price, but a fair price. That is why I gave you a "good" for overall. More
Other Employees Tagged: Rich Hammond, Michael Heintz
January 30, 2019
Outstanding friendly service I always recieve friendly, well above average, professional service every time I visit. They have a great team in sales and service to work with! I always recieve friendly, well above average, professional service every time I visit. They have a great team in sales and service to work with! More
Other Employees Tagged: Rich Hammond, Cameron Landry , Jess Kinney
January 24, 2019
It was a pleasure to work with all the salesmen It was a pleasure to work with the sales team. They were extrememly knowledgeable but not at all pushy. We went first for a test drive and then c It was a pleasure to work with the sales team. They were extrememly knowledgeable but not at all pushy. We went first for a test drive and then came home and did some research between the Mazda CX-5 and its competitors and found ourselves falling in love with this vehicle. We believe we purchased the car at a fair price and were also offered a fair price for our trade in. Very satisfied with the whole experience. More
Other Employees Tagged: David Lee, Jay Trabucco
January 23, 2019
New brakes, great experience I went up to Werner Mazda strongly suspecting I needed new brakes. Such was the case but the service department was very efficient as they gave my car I went up to Werner Mazda strongly suspecting I needed new brakes. Such was the case but the service department was very efficient as they gave my car an overall check as well as changed the oil. The guys in the sales department were nice enough to loan me a snazzy 2016 Mazda CV-5 to take over to the mall to kill time while waiting. Despite living about 40 minutes from the dealership it's always worth the trip as the staff at this dealership is very friendly and helpful. More
Other Employees Tagged: Rich Hammond , Jenn Lupo
January 20, 2019
Happy First Time Mazda Owner Cameron Landry was professional, helpful and honest. He made sure to provide a cell phone number for any questions we have with the vehicle. He let u Cameron Landry was professional, helpful and honest. He made sure to provide a cell phone number for any questions we have with the vehicle. He let us know we are important customers to him even after the sale. We are happy with our Mazda CX5. More
Other Employees Tagged: Cameron Landry , Jay Trabucco
January 03, 2019
Great experience Buying a vehicle can be so stressful. I planned on car shopping in another 6 weeks but my engine died. Werner Mazda made this a very stressfree experi Buying a vehicle can be so stressful. I planned on car shopping in another 6 weeks but my engine died. Werner Mazda made this a very stressfree experience. More
Other Employees Tagged: David Lee, Jay Trabucco
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