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Nick Mudd
Nick Mudd at Russ Darrow Metro Mazda

Nick Mudd | Page 2

Service Advisor

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

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4.6
109 Reviews

Industry Experience

3 yrs, 10 mos

4.6

109 Reviews

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109 Reviews of Nick Mudd

May 30, 2026

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Employee Rating

They were quick and helpful, offered me a car wash and the video inspection was a very nice addition More

by JSSTUDZINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Rueth

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May 30, 2026

Russ Darrow Metro Mazda responded

We’re glad to hear we handled your Mazda CX-5 service promptly and assisted you effectively. It’s great that the complimentary car wash and video inspection enhanced your experience. Thank you for the five-star rating, and we look forward to serving you again. Jalen Moore jalen.moore@russdarrow.com

May 30, 2026

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Employee Rating

Victor was friendly and really explained what was needed on my car. He also explained what will be needed in the future. He did a great job helping me with my oil change. More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Miguel Mazaba, Zoe DeRose, Victor Perez-Gonzales, LANDON HILL

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May 30, 2026

Russ Darrow Metro Mazda responded

Thank you for the five-star rating! We’re glad Victor clearly explained today’s service and future maintenance while performing your oil change. Enjoy your Mazda. Jalen Moore jalen.moore@russdarrow.com

May 29, 2026

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Employee Rating

Good Strait forward, simple, and nick was helpful. Got me in and out quick with a loaner More

by xiong3471
Recommend Dealer
Yes

Other Employees Tagged: Nick Mudd

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May 29, 2026

Russ Darrow Metro Mazda responded

Thank you for choosing us for your Mazda CX-50 service. We’re glad Nick kept the process straightforward and provided a loaner so you could get back on the road quickly. We appreciate your five-star review and look forward to helping you again. Jalen Moore jalen.moore@russdarrow.com

May 28, 2026

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Employee Rating

The Service team at RD Mazda is great. They always communicate well, listen to my input, and fit into my timeframe and budget More

by ALICIAMLEMKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

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Jun 01, 2026

Russ Darrow Metro Mazda responded

Thank you so much, Alicia, for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Jalen Moore jalen.moore@russdarrow.com

May 12, 2026

Dealership Rating
Employee Rating

Dealership was quick and efficient in working on my car, was happy with the outcome. Very friendly staff More

by ALEJALVA42699
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Mazaba

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May 12, 2026

Russ Darrow Metro Mazda responded

Thank you for noting how efficient our service team was with your Mazda CX-30. We’re glad you were pleased with the results and found our staff welcoming. We look forward to assisting you again. Jalen Moore jalen.moore@russdarrow.com

May 10, 2026

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Employee Rating

I have been a customer since 2019 when I purchased my vehicle. I have been a satisfied customer! Thank you for treating me well thank I can continue to return for the services I needed! More

by ponnieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Zoe DeRose, Victor Perez-Gonzales, LANDON HILL , Kirsten Jones

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May 10, 2026

Russ Darrow Metro Mazda responded

Thank you for your loyalty since 2019 and for trusting us with your Mazda CX-5 service needs. We’re glad to have earned your satisfaction and look forward to helping you again soon. Jalen Moore jalen.moore@russdarrow.com

May 03, 2026

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Employee Rating

Excellent service and good comunication skills very reasonable and understanding to what customers needs and wants More

by TIARAMCPHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 03, 2026

Russ Darrow Metro Mazda responded

Thank you for sharing your experience with your Mazda CX-30 service. We’re glad Nick and our service team provided clear communication and understood your needs. We appreciate the opportunity to assist you. Jalen Moore jalen.moore@russdarrow.com

April 30, 2026

Dealership Rating
Employee Rating

Fast, professional My experience was fast, professional and courteous My experience with Russ Darrow was fast, professional and courteous More

by BUSYMOM83
Recommend Dealer
Yes

Other Employees Tagged: Nick Mudd

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May 01, 2026

Russ Darrow Metro Mazda responded

Thank you for highlighting the speed, professionalism and courtesy of our team. We’re glad your Mazda CX-90 received prompt and attentive service. We look forward to assisting you again. Jalen Moore jalen.moore@russdarrow.com

April 30, 2026

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Employee Rating

Really good group of people at the dealer. Did everything in their power to help us out. More

by JRIOSCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Noyola, Gwen Moore, Miguel Mazaba

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Apr 30, 2026

Russ Darrow Metro Mazda responded

Your kind words mean a lot to the team who worked on your Mazda. We’re pleased they went the extra mile to support you. Thank you for the five-star review and we look forward to assisting you again. Jalen Moore jalen.moore@russdarrow.com

April 30, 2026

Dealership Rating
Employee Rating

Nick Mudd is a fantastic service advisor. Very helpful and prompt. We've always had our Mazda vehicle serviced at Russ Darrow as they are quick and thorough. More

by ROZZCAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

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Apr 30, 2026

Russ Darrow Metro Mazda responded

Thank you for the five-star rating and for trusting us with your Mazda CX-5. We’re glad Nick provided prompt and thorough assistance and that our team’s efficiency continues to earn your loyalty. We look forward to your next visit. Jalen Moore jalen.moore@russdarrow.com

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