Nick Poole | Page 32

Smooth, Easy Purchase This was the second car we have purchased from this dealership, each purchase was handled by Brandon Sullivan. We specifically reached out to Brandon This was the second car we have purchased from this dealership, each purchase was handled by Brandon Sullivan. We specifically reached out to Brandon for the second time because he was a pleasure to work with the first time. He really cares about customer needs wether making a purchase or not. We experience this each time we bump into Brandon when bringing our cars in for scheduled maintenance. We highly recommend Brandon for his smooth easy going style and no pressure approach. Thanks again Brandon!! More

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Thank you! Everyone from reception to sales to business dept. we're pleasant and keen on keeping me satisfied. Thank you for the great service and helping me get Everyone from reception to sales to business dept. we're pleasant and keen on keeping me satisfied. Thank you for the great service and helping me get comfortable with my new car! More

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Easiest Car Buying Experience Ever! I just picked up my new Accord Sport this past Monday! I was initially introduced to Steve Grady back in October 2016. I had gone back and forth about I just picked up my new Accord Sport this past Monday! I was initially introduced to Steve Grady back in October 2016. I had gone back and forth about purchasing a new vehicle for quite some time. A couple weeks ago, I decided to bite the dust and go for a test drive. I instantly fell in love! I negotiated the trade-in value of my car, came to a deal and the next day I put a deposit down. Steve, from the beginning was very friendly and honest and willing to work with the budget I had in mind. It was by far the easiest car buying experience ever. There was never any pressure to buy a car I wasn't 100% sure about. I look forward to my relationship with Valley Honda! More

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Five stars for Valley Honda and Ken Negley! We made 3 separate trips to Valley Honda researching what type of vehicle we were looking for. We weren't sure at first, and were considering a few d We made 3 separate trips to Valley Honda researching what type of vehicle we were looking for. We weren't sure at first, and were considering a few different makes of cars. The staff was very patient, but not pushy and allowed us space to discuss our options while still being present and available to go over all the features and trim levels of the different vehicles we were considering. On our second visit, Dave Kemp stayed late and worked with us test driving a few vehicles. He was very fun to work with, and while it was raining outside he made sure to pull the cars we were considering into the service center so we could have a better look at them without getting rained on. The next day we went back, fairly certain of what we were going to purchase and worked closely with Ken Negley to find the correct make and model of the vehicle we were looking for. Ken was wonderful to work with. Patient, never pushy, while still giving us guidance about what options and features are available at the different trim levels. Again it was raining and Ken made sure to bring a few cars into the service area so we could look at them thoroughly without getting rained on. Ken stayed late with us to close the deal, and checked in with us a few days later to be sure we still loved the car. Car shopping can be a frustrating, exhausting experience and Ken and Valley Honda made it fun and easy. I would definitely recommend Valley Honda and Ken to anyone looking to purchase a Honda in the future. This is our 3rd vehicle we have purchased from Valley Honda, and I am sure we will be back again. More

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Great second experience at Valley! We have had two excellent experiences at Valley Honda and working with JD. We've now both bought and leased through Valley and have no complaints. The We have had two excellent experiences at Valley Honda and working with JD. We've now both bought and leased through Valley and have no complaints. The staff took their time in working with us and making sure we were comfortable along the way. Thanks, JD! We will be back when we are ready for our next Honda! More

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New 2017 Ridgeline Lease Owner I would like to thank Valley Honda on my 2nd Lease in 6 years. My 1st Lease is due and signed up for a new 3 yr lease since the experience was better I would like to thank Valley Honda on my 2nd Lease in 6 years. My 1st Lease is due and signed up for a new 3 yr lease since the experience was better than expected including having my car serviced here at Valley for the entire term. I am very busy with my work schedule and Cesar accommodated my requests for scheduling the return and pickup of my new lease. He is professional, knowledgeable and patient with all my questions and requests. He diligently researched several items I requested before I leased my new Ridgeline. I highly recommend him to anyone with looking for a Honda. Ray A. More

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Easy car-buying experience! We worked with Jaime and the process was painless. She worked hard to get us the car we wanted. I will definitely recommend friends and family go se We worked with Jaime and the process was painless. She worked hard to get us the car we wanted. I will definitely recommend friends and family go see her to purchase a car! More

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Outstanding Sales Experience Jason was incredibly knowledgeable , patient (we were all over the place with models ) , helpful, and thoughtful. I've already recommended him to anot Jason was incredibly knowledgeable , patient (we were all over the place with models ) , helpful, and thoughtful. I've already recommended him to another family friend of ours. I would highly recommend Jason Yap, Nick (manager) , and Valley Honda to anyone who wants an incredible buying experience. More

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Absolutely stunning service Just bought a new car from JD today and i couldnt be happier with my experience! I came in with what i wanted in mind and JD and Nick P. both went abo Just bought a new car from JD today and i couldnt be happier with my experience! I came in with what i wanted in mind and JD and Nick P. both went above and beyond to make sure that i not only got what i was looking for but did so in a very professional manner! I would highly recommend paying a visit to either one of them for your next purchase! More

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Very pleasant experience I took my 2013 Honda CRV in to Valley Honda to repair a tire and an oil change. While waiting, my husband and I decided to look around. We were very I took my 2013 Honda CRV in to Valley Honda to repair a tire and an oil change. While waiting, my husband and I decided to look around. We were very pleased with the upgrades on the 2017Honda CRV. I asked Marco, the Assistant Service Manager, about getting an appraisal of my 2013 CRV. He was very nice and directed me to the appropriate person. Then I was introduced to Fred Sims, the most friendliest sells person you would ever want to meet. This guy is so patient and thorough, he makes purchasing a car a pleasant experience! It felt like we have known him forever. By the time we left, it was closing time and he wasn't rushing to get home, he took his time with us. He wanted to make sure we understood all of the features of our new car and told us do not hesitate to contact him for a refresher course! We just had a great time! Every one that we came in contact with, were very friendly. He introduced us to Nick Poole, the Sales Manager, who was also very helpful and nice! The finance lady was really nice, I'm sorry I forgot her name. This is why I don't mind driving from Chicago to Aurora for purchasing and servicing my cars. This is my 3rd Honda car! If you take good care of your car, they will not hesitate to give you top dollar for your trade in!! I love Valley Honda! More

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