Dealership Experience
13 yrs, 1 mo
444 Reviews
Write a Review444 Reviews of Nick Poole
January 27, 2017
Great Experience I have bought several new cars over the years and this was the least stressful and possibly the most professional experience. Billy Howorth did an ama I have bought several new cars over the years and this was the least stressful and possibly the most professional experience. Billy Howorth did an amazing job making it all come together. I also dealt with a couple of different managers via the phone and all were prompt, helpful and professional. Valley Honda is not the closest dealership to my home but they made it worth it for me to come in and make a purchase on my new 2017 CRV. I would recommend them to my friends. More
Other Employees Tagged: Bill Howorth
December 13, 2016
A Class dealership with A+ Sales associates It was a casual visit to Valley Honda to fix something with my 9 year old Accord. While i was waiting, Jon Olivares struck a conversation with me that It was a casual visit to Valley Honda to fix something with my 9 year old Accord. While i was waiting, Jon Olivares struck a conversation with me that led me walking out with a brand new CRV by the evening. Jon was extremely professional, informative and consultative sales guy. My demands were specific and detailed in nature on pricing, features etc. so that i may get the value i desired. I thought Jon was very patient with me and made me feel like a valued customer. He worked beyond the closing time to deliver my new car. He is an asset to any organization. Nick, the sales mgr. was a cool deal maker, nothing pushy, swift and action oriented and always keeping the customer at the center. Marco Maldonado from service was very prompt and a thorough customer service professional. Rose Hernandez from leasing/finance was extremely quick with all the papers all done to perfection. All in all, always happy with a Honda and now the Valley Honda dealership. They are professional, friendly and most importantly i sensed a strong element of trust through the experience. Best of luck ! More
Other Employees Tagged: JD Olivares, Marco Maldonado , Rose Hernandez
December 08, 2016
Excellent customer service Tyler and the Valley Honda team made the process of buying our new Honda CRV painless! His professionalism and attention to detail are top notch. Pr Tyler and the Valley Honda team made the process of buying our new Honda CRV painless! His professionalism and attention to detail are top notch. Pricing was very fair and we are extremely pleased with our new Honda CRV. Nick Poole made the pricing and approval process effortless and has stood by us during an unexpected glitch with Ford on our trade-in. I would recommend the Valley Honda Team for all your new vehicle needs. More
Other Employees Tagged: Tyler McEldowney
November 10, 2016
Wonderful Service I received such excellent assistance from Victor Carbajal and Nick Poole at Valley Honda. I live in Crestwood; I purchased a new car and had no way of I received such excellent assistance from Victor Carbajal and Nick Poole at Valley Honda. I live in Crestwood; I purchased a new car and had no way of getting my old car home; I was by myself. Victor offered to drive one of the cars all the way back in rush hour traffic! That is fanatic customer service! A++ More
Other Employees Tagged: Victor Carbajal
November 05, 2016
First Honda Adam great sales person our first time buying a Honda he explained everything very well he work with us. Honda Valley great environment. I would def Adam great sales person our first time buying a Honda he explained everything very well he work with us. Honda Valley great environment. I would definitely this dealer. More
Other Employees Tagged: Adam Michel
October 04, 2016
Great experience! Bill is the man! This is the 2nd vehicle I've purchased for my family from Bill, and this experience was just as good as the first one. Bill does a great job respectin This is the 2nd vehicle I've purchased for my family from Bill, and this experience was just as good as the first one. Bill does a great job respecting my position as the buyer while he maintains his focus as the seller. I feel like I can connect with him on both a personal and professional level, and I really enjoyed talking with him throughout the process. If I wanted to speed up, he sped up. If I wanted to slow down, he slowed things down. Thank you very much for taking care of me and my family, and giving us another great vehicle that we can be happy with. I'm very proud to say that we're now a Honda family, and I don't plan on going back to anything else. Thanks Bill! More
Other Employees Tagged: Bill Terhorst
September 27, 2016
Awesome!!!!! Neil Satvedi is just a great person, so helpful and thoughtful. He was very patient and accomadating. I walk with a cane and he made it easy for me Neil Satvedi is just a great person, so helpful and thoughtful. He was very patient and accomadating. I walk with a cane and he made it easy for me to test drive several cars. I found him to be very respectful and the whole process of buying a car was made very easy. Would recommend the dealership and Neil in particular to anyone looking to buy a vehicle. It had been a long time since I bought a car and this seems like a new kind of dealership. Very very nice experience. Valerie More
Other Employees Tagged: Neil Satvedi, Stephanie (from the business office)
September 24, 2016
Very Helpful Adam was a no-pressure salesman. He worked with me over email and made the entire process smooth and quick! This has been my most pleasant car buying Adam was a no-pressure salesman. He worked with me over email and made the entire process smooth and quick! This has been my most pleasant car buying experience! Nick was also instrumental in keeping the process flowing over email during Adam's day off. Thanks to both of you! More
Other Employees Tagged: Adam Michel
September 23, 2016
Awesome service!!! I would like to take the time to say how wonderful my experience with J.D. was at Valley Honda. My husband and I had recently filed bankruptcy and had I would like to take the time to say how wonderful my experience with J.D. was at Valley Honda. My husband and I had recently filed bankruptcy and had been to other car dealerships that treated us like dirt. J.D. treated us with compassion, kindness, and respect. He went the extra mile to make us feel comfortable. With the help of a family member, we were able to purchase the vehicle that we had been leasing. Most people would not have wanted to work with us, but he was more than happy to sit down with us and make the process of purchasing the vehicle the most amazing car buying experience ever. Thank you J.D. for all you do. You are truly an amazing person. Tricia Farrell More
Other Employees Tagged: Don Davis, Bill Terhorst, JD Olivares
September 06, 2016
Wonderful experience! We were purchasing our first car in US having recently relocated from London. The staff at the dealership were very friendly, responsive and made our We were purchasing our first car in US having recently relocated from London. The staff at the dealership were very friendly, responsive and made our purchase a very pleasant experience! Leesley and Camille were the staff who helped us and they were very patient, able to answer all our questions, and always had a broad smile :) Thank you! Suneel Kante More
Other Employees Tagged: Katy Meyer , Camille Hurley, Leesley Sandoval

