Nick Poole | Page 33

Fred and Nick are the best! We were looking for a safe and reliable car for my son. I have an Accord for twenty years and an Odyssey for fourteen years, of course a Honda is one We were looking for a safe and reliable car for my son. I have an Accord for twenty years and an Odyssey for fourteen years, of course a Honda is one of our choices. My wife is a Toyota lady; she drove her (previous) Corolla for more than twenty years; and if not because of getting hit by someone, she would have been driving the same car now. Yes, Corolla got on our list as an option too. We visited a Toyota dealer locally and the sales person really made my wife totally forgot about the car she loved so much for so many years. Without too much hesitation we were checking out the Honda dealers here. I took my son to Valley Honda Saturday without preparing to buy a car at all; we just liked to see if my son would like a Honda. Comparing Civic to Corolla, he liked the Honda. However, the most important thing is that we run into Fred. Fred had treated my 16 years old as an adult, and he provided a service without pushing for a sale. I also let Fred know what we were looking for and he listened sincerely and worked with us to find a best car selection for us. Before we left on Saturday I asked for the best offer, and Fred had done a decent job working with Nick to come out a very fair price on a Civic. Since we had scheduled an appointment (and didn't bring a checkbook with me) we had to leave the dealership (without a Civic); Fred and Nick understood, no hard feeling - they didn't push. They provided an excellent service to a customer without a price tag attached to it. Back to home then we eventually found time to review the offer; it is a fair and square pricing. Fred and Nick didn't play any sale trick we had experienced before when buying a car. On Monday I called up Fred and then we went through the paper work; Fred treated my wife well patiently and answered her questions about the car. He did a decent job on demoing a lot of new fancy stuff coming with the car for us (remember - we didn't buy any single car for more than ten years, we didn't know too much about the new technology on a car now). Fred had done extreme good job in this category. Nick is excellent too; he stopped by and thanked us for the business. And more than that, he and Fred gave us a good picture on how the Valley Honda runs its business. It is really impressive that the dealership owner has a vision and a strong leadership to make Valley Honda one of best places to purchase a car. Overall, it is a very pleasant experience to work with Fred and Nick. They are the best sales people we dealt with when we came to buying a new. You have to see them yourself in person and enjoy the experience of buying a car from them. I can not wait to refer Fred and Nick to all of my friends for purchasing a car. More

Print

Great Experience I have bought several new cars over the years and this was the least stressful and possibly the most professional experience. Billy Howorth did an ama I have bought several new cars over the years and this was the least stressful and possibly the most professional experience. Billy Howorth did an amazing job making it all come together. I also dealt with a couple of different managers via the phone and all were prompt, helpful and professional. Valley Honda is not the closest dealership to my home but they made it worth it for me to come in and make a purchase on my new 2017 CRV. I would recommend them to my friends. More

Print

A Class dealership with A+ Sales associates It was a casual visit to Valley Honda to fix something with my 9 year old Accord. While i was waiting, Jon Olivares struck a conversation with me that It was a casual visit to Valley Honda to fix something with my 9 year old Accord. While i was waiting, Jon Olivares struck a conversation with me that led me walking out with a brand new CRV by the evening. Jon was extremely professional, informative and consultative sales guy. My demands were specific and detailed in nature on pricing, features etc. so that i may get the value i desired. I thought Jon was very patient with me and made me feel like a valued customer. He worked beyond the closing time to deliver my new car. He is an asset to any organization. Nick, the sales mgr. was a cool deal maker, nothing pushy, swift and action oriented and always keeping the customer at the center. Marco Maldonado from service was very prompt and a thorough customer service professional. Rose Hernandez from leasing/finance was extremely quick with all the papers all done to perfection. All in all, always happy with a Honda and now the Valley Honda dealership. They are professional, friendly and most importantly i sensed a strong element of trust through the experience. Best of luck ! More

Print

Excellent customer service Tyler and the Valley Honda team made the process of buying our new Honda CRV painless! His professionalism and attention to detail are top notch. Pr Tyler and the Valley Honda team made the process of buying our new Honda CRV painless! His professionalism and attention to detail are top notch. Pricing was very fair and we are extremely pleased with our new Honda CRV. Nick Poole made the pricing and approval process effortless and has stood by us during an unexpected glitch with Ford on our trade-in. I would recommend the Valley Honda Team for all your new vehicle needs. More

Print

Wonderful Service I received such excellent assistance from Victor Carbajal and Nick Poole at Valley Honda. I live in Crestwood; I purchased a new car and had no way of I received such excellent assistance from Victor Carbajal and Nick Poole at Valley Honda. I live in Crestwood; I purchased a new car and had no way of getting my old car home; I was by myself. Victor offered to drive one of the cars all the way back in rush hour traffic! That is fanatic customer service! A++ More

Print

First Honda Adam great sales person our first time buying a Honda he explained everything very well he work with us. Honda Valley great environment. I would def Adam great sales person our first time buying a Honda he explained everything very well he work with us. Honda Valley great environment. I would definitely this dealer. More

Print

Great experience! Bill is the man! This is the 2nd vehicle I've purchased for my family from Bill, and this experience was just as good as the first one. Bill does a great job respectin This is the 2nd vehicle I've purchased for my family from Bill, and this experience was just as good as the first one. Bill does a great job respecting my position as the buyer while he maintains his focus as the seller. I feel like I can connect with him on both a personal and professional level, and I really enjoyed talking with him throughout the process. If I wanted to speed up, he sped up. If I wanted to slow down, he slowed things down. Thank you very much for taking care of me and my family, and giving us another great vehicle that we can be happy with. I'm very proud to say that we're now a Honda family, and I don't plan on going back to anything else. Thanks Bill! More

Print

Awesome!!!!! Neil Satvedi is just a great person, so helpful and thoughtful. He was very patient and accomadating. I walk with a cane and he made it easy for me Neil Satvedi is just a great person, so helpful and thoughtful. He was very patient and accomadating. I walk with a cane and he made it easy for me to test drive several cars. I found him to be very respectful and the whole process of buying a car was made very easy. Would recommend the dealership and Neil in particular to anyone looking to buy a vehicle. It had been a long time since I bought a car and this seems like a new kind of dealership. Very very nice experience. Valerie More

Print

Very Helpful Adam was a no-pressure salesman. He worked with me over email and made the entire process smooth and quick! This has been my most pleasant car buying Adam was a no-pressure salesman. He worked with me over email and made the entire process smooth and quick! This has been my most pleasant car buying experience! Nick was also instrumental in keeping the process flowing over email during Adam's day off. Thanks to both of you! More

Print

Awesome service!!! I would like to take the time to say how wonderful my experience with J.D. was at Valley Honda. My husband and I had recently filed bankruptcy and had I would like to take the time to say how wonderful my experience with J.D. was at Valley Honda. My husband and I had recently filed bankruptcy and had been to other car dealerships that treated us like dirt. J.D. treated us with compassion, kindness, and respect. He went the extra mile to make us feel comfortable. With the help of a family member, we were able to purchase the vehicle that we had been leasing. Most people would not have wanted to work with us, but he was more than happy to sit down with us and make the process of purchasing the vehicle the most amazing car buying experience ever. Thank you J.D. for all you do. You are truly an amazing person. Tricia Farrell More

Print