Dealership Experience
13 yrs, 7 mos
448 Reviews
Write a Review448 Reviews of Nick Poole
April 29, 2015
Outstanding Service I was impressed with how easy it was to purchase my car. Nick was knowledgeable, friendly and extremely helpful. He even drove me to the rental car fa I was impressed with how easy it was to purchase my car. Nick was knowledgeable, friendly and extremely helpful. He even drove me to the rental car facility to return my rental. When they weren't open, he dropped the keys off for me the next day on his own time. I felt that I got a great deal on a fantastic car and could not recommend Valley Honda highly enough. More
April 16, 2015
Great customer service Nick was professional and courteous. The image that comes to mind when buying a vehicle may often evoke thoughts of high pressure sales. We never felt Nick was professional and courteous. The image that comes to mind when buying a vehicle may often evoke thoughts of high pressure sales. We never felt this way throughout our experience. The dealership itself is a refreshing take on modern with amenities like wi-fi and beverages. We are very happy with our purchase and the dealership we chose to buy from. More
Other Employees Tagged: Tommy Mimbs
April 15, 2015
Purchasing a used car Nick is an exceptional salesman and very professional! Nick worked with us to make sure we got a fair deal and he follows up on any question/concern Nick is an exceptional salesman and very professional! Nick worked with us to make sure we got a fair deal and he follows up on any question/concern you may have. If you go to this dealership I recommend Nick! More
March 12, 2015
My Experience at Valley Hinda Nick was very prompt in replying to my E-Mail concerning my interest in a used vehicle. Nick was quite friendly, knowledgeable, and professional in al Nick was very prompt in replying to my E-Mail concerning my interest in a used vehicle. Nick was quite friendly, knowledgeable, and professional in all aspects of the processes that go into purchasing a vehicle. I was impressed with the level of customer service and degree of professionalism at Valley Honda. I left Valley Honda feeling I bought a quality used vehicle at a reasonable price. Down the road when I need to purchase another vehicle I would not hesitate to contact Nick and the folks down at Valley Honda. It was nice to do business with you all. More
March 08, 2015
Great experience Nick was very friendly, organized but not pushy. We happy with the car and price we got. Customer service was excellent and patient. Awesome experienc Nick was very friendly, organized but not pushy. We happy with the car and price we got. Customer service was excellent and patient. Awesome experience. We will go back for sure. More
March 04, 2015
Great experience! Nick Poole was great! From the start, as we entered Honda, he helped us, took care of us, did his best to answer all of our questions, stayed with us Nick Poole was great! From the start, as we entered Honda, he helped us, took care of us, did his best to answer all of our questions, stayed with us until 11 am! And só did Mari! Thanks so much for such a great customer service!!!! More
Other Employees Tagged: Mari
February 22, 2015
Exemplary customer service! The customer service we've experienced in the past at Valley Honda has always been amazing so when we needed another car, there was no question that w The customer service we've experienced in the past at Valley Honda has always been amazing so when we needed another car, there was no question that we would go to Valley Honda first. Nick was very knowledgeable and very patient while we were trying to make a decision and when we did so, everything was handled quickly and efficiently for us. We also greatly appreciated the time the owner, Bob Navarre, spent with us. Thank you all for a wonderful and stress-free experience! More
Other Employees Tagged: Rose Hernandez, finance
February 21, 2015
Valley Honda Thanks- Best experience of buying car with all other dealership i have had in past - Thanks to Andy and Nick deserve the 5 start for all your help and making Best experience of buying car with all other dealership i have had in past - Thanks to Andy and Nick deserve the 5 start for all your help and making this easy and pleasant - bought a Honda pilot got a good deal. More
Other Employees Tagged: Andy Kovalsky
February 21, 2015
Nick Poole-Great Service and Down to Earth! Just very courteous, easy to talk with and very patient. Nick Poole was not pushy, and I cant express enough how very patient he was. Nick responded Just very courteous, easy to talk with and very patient. Nick Poole was not pushy, and I cant express enough how very patient he was. Nick responded back via email or phone in a very timely manner too. Nick was very informative with the used purchased as well. The financing was fast, the finance lady was very pleasant as well. Overall a great experience from beginning to end. If I'm looking for another car in the future I will definitely be starting my search with Valley Honda. More
Other Employees Tagged: Roxann
February 09, 2015
Probably the best car buying experience a person could want My car buying experience began early on a Saturday morning. I received a call from my kid down at school in Charleston, Illinois our old car broke dow My car buying experience began early on a Saturday morning. I received a call from my kid down at school in Charleston, Illinois our old car broke down again and is stuck on the side of the road again. We decided it was time to get a reliable car and something we could count on. My son worked at Valley Honda as a porter and I was hoping to extend my appreciation to Valley Honda in some small way. So I contacted Nick Poole at Valley Honda and explained our situation. Nick immediately responded with options that made perfect sense. We went thru the list of available cars and found the perfect car for our situation. Nick met us at the door and gave us his undivided attention and was very patient. It had been a while since we purchased a car so I truly appreciated his patience. In a short period of time we found the car we wanted, went for a test drive and without wasting any time Nick began the process of purchasing. Once we got rolling the purchase went quickly and smoothly. Before I knew it I was on my way home with an absolutely sparkling clean car inside and out. I got the car that I wanted at the price I wcould afford. This was my first visit to Valley Honda, I had heard a lot of good things about this dealership and I have to say it was just as described. Very professional, I met a group of nice people that work at Valley Honda. From the front door to the backdoor a professional experience. Cannot say enough about Nick and Valley Honda. Well worth the trip from Orland Park. Thank you! More
Other Employees Tagged: Jab Rahman , Stephanie and Bob Navarre. Bob took the time to introduce himself and check on us. Very nice finish to our buying experience. Thanks.
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