Dealership Experience
13 yrs, 1 mo
444 Reviews
Write a Review444 Reviews of Nick Poole
May 27, 2015
A fantastic staff and a amazing experience Not knowing much about buying cars, the staff at Honda were extremely helpful and did everything possible to ensure I was comfortable buying a car. Th Not knowing much about buying cars, the staff at Honda were extremely helpful and did everything possible to ensure I was comfortable buying a car. There was absolutely no pressure at all or pushing me to buy car that I was not sure of. My salesman Nick Poole was fantastic in explaining all my questions and if he didn't know something, he was sure to ask someone who did. Thanks is not enough to say for all the help they did for me in getting the car I wanted. I will definitely recommend them to everyone who is looking to purchase a vehicle. In fact, I already have and I just left the dealership two hours ago. Thank you for the great experience. More
May 23, 2015
Lovely experience!! Our family just purchased a *barely used* Honda Odyssey from this dealership. Nick Theodor has been amazing through our car buying journey. He promise Our family just purchased a *barely used* Honda Odyssey from this dealership. Nick Theodor has been amazing through our car buying journey. He promised to keep in touch while we did our research and keep an eye out for the exact Odyssey we were looking for. He emailed me frequently with updates regarding their stock. During my visit, he was kind, attentive and generous with his time. Nick Poole ended up being the one who helped with the actual purchase of the vehicle. He proved to be a good listener, thoughtful and very knowledgeable. It was really refreshing to see everyone work together as a team. Everyone I came into contact with was so concerned about my comfort. This dealership is actually like no other I've been in. They have an enormous computer area, TVs, Starbucks coffee station, play room, large clean beautiful facility. The service shop is insane! It's huge! More
Other Employees Tagged: Nick Theodor , Rose
May 23, 2015
Used Accord Nick was great, we stopped in to look at a used Honda Accord for our son, even though we were'nt spending a lot of money on the car he treated us like Nick was great, we stopped in to look at a used Honda Accord for our son, even though we were'nt spending a lot of money on the car he treated us like we were buying brand new, He even came in on his day off to deliver the car and make sure everything went smoothly. Great experience. More
May 07, 2015
Thanks is not enough I felt as if I wasn't being "sold" as much as I was listened to the moment I walked onto the car lot until I left. I had recently been in an accident I felt as if I wasn't being "sold" as much as I was listened to the moment I walked onto the car lot until I left. I had recently been in an accident where my car was deemed a total loss and my heart was broken. I had been to other dealerships in the surrounding areas and did not feel as if anyone was listening to my needs. Nick actually took the time, listened to me, and gave me options to allow me to make the right decision without any pressure. He was accommodating when I asked if my best friend could come the next morning to test drive and help me pick out my car. He came in early the next day so he could be the one to set up everything so I could drive off the lot as a first time Honda buyer. More
Other Employees Tagged: Don Davis
April 30, 2015
Great Sales Experience We purchased a 2015 Honda Accord from Nick at Valley Honda. The customer service was great from the moment we walked into the dealership to the time w We purchased a 2015 Honda Accord from Nick at Valley Honda. The customer service was great from the moment we walked into the dealership to the time we drove away the car two hours later. Nick was able to give us a great deal and took the time to explain everything. I would definitely recommend purchasing a car from Valley Honda and asking for Nick as your salesman. More
April 29, 2015
Outstanding Service I was impressed with how easy it was to purchase my car. Nick was knowledgeable, friendly and extremely helpful. He even drove me to the rental car fa I was impressed with how easy it was to purchase my car. Nick was knowledgeable, friendly and extremely helpful. He even drove me to the rental car facility to return my rental. When they weren't open, he dropped the keys off for me the next day on his own time. I felt that I got a great deal on a fantastic car and could not recommend Valley Honda highly enough. More
April 16, 2015
Great customer service Nick was professional and courteous. The image that comes to mind when buying a vehicle may often evoke thoughts of high pressure sales. We never felt Nick was professional and courteous. The image that comes to mind when buying a vehicle may often evoke thoughts of high pressure sales. We never felt this way throughout our experience. The dealership itself is a refreshing take on modern with amenities like wi-fi and beverages. We are very happy with our purchase and the dealership we chose to buy from. More
Other Employees Tagged: Tommy Mimbs
April 15, 2015
Purchasing a used car Nick is an exceptional salesman and very professional! Nick worked with us to make sure we got a fair deal and he follows up on any question/concern Nick is an exceptional salesman and very professional! Nick worked with us to make sure we got a fair deal and he follows up on any question/concern you may have. If you go to this dealership I recommend Nick! More
March 12, 2015
My Experience at Valley Hinda Nick was very prompt in replying to my E-Mail concerning my interest in a used vehicle. Nick was quite friendly, knowledgeable, and professional in al Nick was very prompt in replying to my E-Mail concerning my interest in a used vehicle. Nick was quite friendly, knowledgeable, and professional in all aspects of the processes that go into purchasing a vehicle. I was impressed with the level of customer service and degree of professionalism at Valley Honda. I left Valley Honda feeling I bought a quality used vehicle at a reasonable price. Down the road when I need to purchase another vehicle I would not hesitate to contact Nick and the folks down at Valley Honda. It was nice to do business with you all. More

