Dealership Experience
13 yrs, 7 mos
448 Reviews
Write a Review448 Reviews of Nick Poole
February 05, 2015
Out of State, no problem!!! I had a great experience from my initial contact with Julie Olson through the web to dealing with Nick Poole. The deal was so good I drove from Iowa I had a great experience from my initial contact with Julie Olson through the web to dealing with Nick Poole. The deal was so good I drove from Iowa to get the car. It was fantastic and I would buy again from Valley Honda! More
Other Employees Tagged: Julie Olson
January 22, 2015
Another Great Experience! Nick Poole was Awesome! This is the second new car we have purchased from Valley Honda. Both experiences were great! Nick was extremely personable, accommodating and helpfu This is the second new car we have purchased from Valley Honda. Both experiences were great! Nick was extremely personable, accommodating and helpful. He answered all of our questions and was very patient with me during our initial emails back and forth. Mario in finance was also very personable and was professional, thorough and efficient. I would recommend Valley Honda and particularly Nick Poole to anyone looking to buy a new or used vehicle. More
Other Employees Tagged: Mario in Finance
January 20, 2015
Great Car Buying Experience Nick was more than helpful in finding the right car for me. He was patient, offered options, and helped me get a great on my beautiful new CV-V. I h Nick was more than helpful in finding the right car for me. He was patient, offered options, and helped me get a great on my beautiful new CV-V. I have already recommended Nick to a friend looking for a new car. The dealership itself has a welcoming environment, great waiting area and very friendly people. This was the BEST car buying experience I have ever had! Great job, Nick! More
January 10, 2015
Great Experience After looking for a van close to home and not finding what we needed my husband decided to check out some that he had found on the internet. Larry had After looking for a van close to home and not finding what we needed my husband decided to check out some that he had found on the internet. Larry had spoken to Nick Poole several times on the phone and Nick convinced him to come and check out what they had. We decided to take the 1 1/2 hr drive to see the vehicles. When we arrived Nick was right there waiting for us. He was a very pleasant and knowledgeable young man. We took a drive and were sold on the Honda Odyssey. After the paperwork we came home. That was a very good experience but the following is what really impressed us with Valley Honda. About two weeks with the van our passenger sliding door stopped working in a partially open position. We tried everything but couln't get it to work. So on Saturday he drove back to see what could be done. Sam Kim a very personable young man worked to get our van fixed. We did not have a warranty but since it was only ours for a few weeks they went out of their way to make it right. This all happened with the help of a gracious woman named Rose and her manager Don. We will definitely reccommend Valley Honda to our friends and family when they need a vehicle. Thanks to everyone for making it right. GOD BLESS!! Larry & Eileen Piper Amboy, Ill More
Other Employees Tagged: Don Davis , Sam Kim and Rose
December 11, 2014
Nick Poole is a Great Person and Salesmen. Buying my new Honda from Nick was They Best Experience I have ever had buying a new car. He never pressured us or tried to talk us into buying a car. Buying my new Honda from Nick was They Best Experience I have ever had buying a new car. He never pressured us or tried to talk us into buying a car. I have always Hated buying a new car because of way car sales people were. Nick was only interested in what we were looking for and how he could make us happy. I have never worked with a car salesman who cared about me, The Customer. I can tell Nick loves working with people and enjoys what he is doing for Valley Honda. They should be verry happy they have him as an employee. More
Other Employees Tagged: Nick Capezio, Nick Capezio was also a Great person to work with. he is a man who stands behind is word. Thank You Mr. Capezio.
December 09, 2014
Nick Poole Is The MAN I can't express my thanks enough to Nick for his interest in me as a customer as well as his patience with me during the negotiation process. Nick kne I can't express my thanks enough to Nick for his interest in me as a customer as well as his patience with me during the negotiation process. Nick knew his stuff and was very friendly. No pressure at all during the entire sale. He worked to get what we needed, not what he wanted to sell. One major highlight is how he sat in my new Civic with me to go over all the features and explain how all functions work in the vehicle. He spent a great amount of time with me trying to get a feature set up on my phone to link to the Civic. He made sure my needs were met before moving on to someone else when most salespersons would rush me out to move on to their next sale! Nick is the man. See him for your new car purchase. It's that easy. More
Other Employees Tagged: Don Davis
October 07, 2014
Vehicle Purchase Nick, Our sales person was knowledgeable and very laid back. No pressure! Answered our questions and concerns, provided information and pricing Goo Nick, Our sales person was knowledgeable and very laid back. No pressure! Answered our questions and concerns, provided information and pricing Good experience during our visit and purchase. Brian-Delta Industries,Inc. More
September 24, 2014
Easy and Quick I sent an email after finding a Certified Used Honda that I was interested in. Nick replied and provided great customer service. The process of test I sent an email after finding a Certified Used Honda that I was interested in. Nick replied and provided great customer service. The process of test drive, making the deal and finalizing the purchase was quick and easy thanks to Nick and everyone else involved at the dealership. I was very happy with this experience and will recommend them to anyone who asks. Thanks Nick! More
September 24, 2014
Nick Poole and the Honda team #1 It all started a year ago when my wife bought her 2014 Odyssey. The way they treated her from start to finish and even now really impressed me. So whe It all started a year ago when my wife bought her 2014 Odyssey. The way they treated her from start to finish and even now really impressed me. So when I was ready for a new vehicle I went to see what they had. Nick Poole worked with me online was very knowledgeable and professional. I came in to look at some cars and he was happy to see me there and had all the information at hand from what we discussed over the web. His customer service along with the whole team sealed the deal for me. Not only the customer service and price but bow easy and seem less the process was made me change from a Chevy guy to Honda for life. I will be back for my new Honda along with my wife in 5 years. Ibrag about Valley Honda to everyone I know. Thanks guys keep up the great work! More
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