Nick Pyle
Nick Pyle at Northwest Hills Chrysler Jeep Dodge Ram
Refer Me

Nick Pyle

Service Advisor

Northwest Hills Chrysler Jeep Dodge Ram

2033 East Main Street- Rt. 202
Torrington, CT 06790

Contact Me
4.4
35 Reviews
4.4

35 Reviews

Write a Review

35 Reviews of Nick Pyle

April 15, 2024

Dealership Rating
Employee Rating

Very friendly people in the service department. Accommodating, courteous and professional. Easy to deal with. More

by barmarlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2024

Northwest Hills Chrysler Jeep Dodge Ram responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 14, 2024

Dealership Rating
Employee Rating

Service work is always good and done on time. Nice and easy to work with as well. More

by jsalvietti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2024

Northwest Hills Chrysler Jeep Dodge Ram responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

March 07, 2024

Dealership Rating
Employee Rating

unfortunately I had a very frustrating experience with them. I was charged full price for labor only to be told they couldn't fix the issue . I waited over 1 1/2 hrs and live over a hr away . This could h More

by pgtrades123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 13, 2024

Northwest Hills Chrysler Jeep Dodge Ram responded

Hi, it is disappointing for us to hear that your experience was anything less than great. We'd like the opportunity to turn your experience around. Please reach out to us at (860) 201-0368 at your earliest convenience to discuss how we can turn this experience into a positive one.

February 28, 2024

Dealership Rating
Employee Rating

Nick made my experience easy and stress free from beginning to end..He was very informative of the work that was performed and why . More

by shawn.cullen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 01, 2024

Northwest Hills Chrysler Jeep Dodge Ram responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

February 12, 2024

Dealership Rating
Employee Rating

The service is great and Nick was fanominal. He works great under pressure. 👍👍two thumbs up. It did take weeks of the truck sitting on the lot before being seen. Recommend more bays and more More

by DRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2024

Northwest Hills Chrysler Jeep Dodge Ram responded

Hello, we're happy you found our staff to be so supportive during your experience here at Northwest Hills Chrysler Jeep Dodge. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 09, 2024

Dealership Rating
Employee Rating

Nick, Chris and Makayla are absolutely terrific. As are everyone I have come into contact with at this fine establishment. Thank you for a stress free great experience when I visit. More

by keithlamanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Gueniat , Makayla

Jan 12, 2024

Northwest Hills Chrysler Jeep Dodge Ram responded

Hi Keithlamanna, thank you for your kind review; we are happy to pass along your comments to the team here at Northwest Hills Chrysler Jeep Dodge! If you're ever in need of more help, please let us know!

January 08, 2024

Dealership Rating
Employee Rating

Makayla and Nick are wonderful Service Managers. Super pleasant in manner with great communication throughout More

by Mark G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Gueniat , Makayla

Jan 10, 2024

Northwest Hills Chrysler Jeep Dodge Ram responded

Hi Mark, we're happy you found our staff to be so supportive during your experience here at Northwest Hills Chrysler Jeep Dodge. If you have any further questions, please give us a call. We're always happy to help!

December 02, 2023

Dealership Rating
Employee Rating

Service advisors were not helpful. Dropped car off for one issue and 6 weeks later there was a new problem that we were not told about. Stated it was not covered under warranty but we More

by alyssamcgrath92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Gueniat

Jan 06, 2024

Northwest Hills Chrysler Jeep Dodge Ram responded

Hi, thank you for taking the time to let us know how we can improve. We will use your comments to refine our efforts to ensure this issue does not happen again.

November 28, 2023

Dealership Rating
Employee Rating

my car got a 2000$+ repair on its cruise control system, less than two months later my “service adaptive cruise control” warning came in. I called in explaining I had just had my ACC diagnosed and repaired More

by Melanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Gueniat

Dec 01, 2023

Northwest Hills Chrysler Jeep Dodge Ram responded

Hi, we are disappointed to learn of your experience here at Northwest Hills Chrysler Jeep Dodge, but will take this opportunity to improve. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (860) 201-0368 so we can work towards a resolution.

November 14, 2023

Dealership Rating
Employee Rating

My lube and oil change was efficiently handled and everyone was very courteous. Work was completed quickly and I was very satisfied. More

by corkie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Gueniat

Nov 16, 2023

Northwest Hills Chrysler Jeep Dodge Ram responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

1
...