Nick Santarsiero | Page 50

I always enjoy working with Nick. He is very friendly and helpful, he goes out of his way to make me feel like a valued customer, and he gets me in and out of the shop as fast as he can. And today, not o and helpful, he goes out of his way to make me feel like a valued customer, and he gets me in and out of the shop as fast as he can. And today, not only did he get my dead battery replaced, he also noticed that my L/F bumper had popped out of place, so he had the retainer clip replaced at no charge without my having even reported it to be a problem. This is the type of Class A service I always get from Nick. He is definitely a top asset at Cardinale Mazda! More

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This dealership is the best one, I have every been associated with. Nick (service) and Phillip (sales) are always friendly and sincerely pleased to see me each and every time I walk in whether it be associated with. Nick (service) and Phillip (sales) are always friendly and sincerely pleased to see me each and every time I walk in whether it be for service or just a question regarding my vehicle. More

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Nick was great! Very helpful and friendly! Even though we didn't have an appointment, he was able to get my car serviced right away. He ever rewarded my boys for being good while we waited. Thanks Nick! didn't have an appointment, he was able to get my car serviced right away. He ever rewarded my boys for being good while we waited. Thanks Nick! More

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I brought my van in for maintenance service and dealt with Nick. I have been in before but I'm sure the dealership has tons of customers. So, I pull up and Nick just happens to be stepping out and welcom with Nick. I have been in before but I'm sure the dealership has tons of customers. So, I pull up and Nick just happens to be stepping out and welcomes me by name. I laughed and asked if his memory was that good or am I the only one that still has an MPV. He laughs and assures me he remembers me and knows that I have been in other times for service. When I moved her five years ago I was sad to leave the service manager at our old dealership. He was always so personable. It is nice that I have found it again here in AZ. Nick listened to my concerns and the fact that I was leaving on a very long trip with just two kids and a dog and myself. He understood my concerns and reasons for wanting to make sure the van was in good working order. In fact, he even had a mechanic to ride with me to listen for the sound that the car was making. I couldn't have asked for better service and I will be back again. Sincerely, Cathy Luman More

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Brought my CX-7 in for 15k maintenance and was blown away by the service team's customer service. The car is driving like brand new, and even though I came in thinking the brakes might need extra work, they by the service team's customer service. The car is driving like brand new, and even though I came in thinking the brakes might need extra work, they didn't, and that unnecessary service was never pushed on me. I will return to Cardinale Way Mazda for my service needs. More

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Great cutomer service. Nick is outstanding.Should have more personel like him. Waiting room was clean. Surprise wash at end, nice touch. You have earned a new customer. more personel like him. Waiting room was clean. Surprise wash at end, nice touch. You have earned a new customer. More

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Nick Santarsiero is THE BEST. I am so glad to have him on "my team" when it comes to the operation of my car. He is totally knowledgeable, always there, and a pleasure to work with. He keeps my car in g on "my team" when it comes to the operation of my car. He is totally knowledgeable, always there, and a pleasure to work with. He keeps my car in great shape! More

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Nick always remembers me & my family and asks about us. We feel treated like family, which is a good feeling for us. We enjoy his sense of humor too. He takes great care to get us in right away. Sinc us. We feel treated like family, which is a good feeling for us. We enjoy his sense of humor too. He takes great care to get us in right away. Since I usually wait for the service to be completed, he looks in on me if I need anything, keeps me up-to-date on progress or explains patiently any service that needs to be done. Anything that has been worked on has been done correctly and we have had no subsequent problems with the work. He always makes good suggestions. If,say, tires are worn, he presents options for us to consider--never pushy. More

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Nick did a good job explaining what was wrong with my vehicle and why. He informed me of recommended services now and later. Provided a coupon for next services which will be more expensive. vehicle and why. He informed me of recommended services now and later. Provided a coupon for next services which will be more expensive. More

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Since the day we purchased our vehicle in 2007 we have always been impressed with the customer service at Cardilnale Way Mazda. Our friends always tell us "Why do you take your car to the dealership...... always been impressed with the customer service at Cardilnale Way Mazda. Our friends always tell us "Why do you take your car to the dealership......they always rip you off!" Let me tell you that this is not the case at Cardinale Way Mazda. They are fair and honest with us and always keep our best interest(our pocket book!!) in mind. We are especially fond of Nick Santarsiero in the service department. He is always so friendly and willing to go above and beyond to make sure we are satisfied. We take our vehicle to the dealership because we know we can trust the quality of work that is being done. It may cost a little more up front but the peace of mind that everything was done to the highest standard makes it worth it to keep our family safe. When it is time for a new car you can be assured we will be purchasing another CX-9 from Cardinale Way Mazda and will continue to use Nick as our Service Advisor! More

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