Nick Sullivan | Page 7

Nick Sullivan was the CS agent that helped me and he was the best ever. the best ever. More

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Friendly service. Responsive. Was first time visiting this dealer but have serviced at other BMW locations this dealer but have serviced at other BMW locations More

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Friendly staff, excellent customer service, and quick and easy. This was my first time and I really enjoyed the experience. Definitely will be coming back here for any other work easy. This was my first time and I really enjoyed the experience. Definitely will be coming back here for any other work More

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Very professional and easy to do business with. Their service department is well trained and communicates extremely well and their technicians are super competent. We like Nick in service and Alex as ou service department is well trained and communicates extremely well and their technicians are super competent. We like Nick in service and Alex as our technician. Very happy! More

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All went as planned , so very happy with the entire process , all services were covered by warranty and the loaner car was clean and ready to go process , all services were covered by warranty and the loaner car was clean and ready to go More

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good job the car rides better. Thanks the loaner was very helpful. Getting service was easy and very timely especially during these difficult times.. Thank you very helpful. Getting service was easy and very timely especially during these difficult times.. Thank you More

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Nick is great! He Always go out of his way to make everything simplified for me. Thank you! Really Can’t ask for anything more. everything simplified for me. Thank you! Really Can’t ask for anything more. More

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I was disappointed when I learned the service advisor I had been working with for years had left. Thankfully, I was pointed in Nicks direction. Nick Sullivan was great from start to finish. He did everythi had been working with for years had left. Thankfully, I was pointed in Nicks direction. Nick Sullivan was great from start to finish. He did everything he could to help me out. The tech was great also. The video he sent me was so informative. More

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Service dept had me come in for brake flui d change. Told me I was out of warranty by three mo. Had brake job 3 mo ago. They did not change brake fluid then. Three moths ago I brought car in for service an me I was out of warranty by three mo. Had brake job 3 mo ago. They did not change brake fluid then. Three moths ago I brought car in for service an aske they check antifreeze because of alert from the car. They topped it off inspected it and checked for leaks. This service they are telling me to to replace fluid and I have coolant leaks. A top flight shop would have done it better. More

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Excellent customer service. Staff kept me updated on the process of the repairs and delivered the car to me upon completion. I recommend Herb Chambers. process of the repairs and delivered the car to me upon completion. I recommend Herb Chambers. More

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