Nick Truax | Page 75

Best car buying experience i have ever had. i would highly recomend Gates to anyone. Your friendly caring staff made the experience fun and enjoyable. just wish you were closr to newington highly recomend Gates to anyone. Your friendly caring staff made the experience fun and enjoyable. just wish you were closr to newington More

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I had a very positive experience with Gates GMC Nissan. As soon as I arrived the car I was interested in was ready and up front for me to look at. Paul took me on a test drive and I determined that I liked As soon as I arrived the car I was interested in was ready and up front for me to look at. Paul took me on a test drive and I determined that I liked the car. Another sales associate gave me a bottled water which hit the spot because of my long trip to Gates. I was taken on an extensive tour of your dealorship and your vision of the dealorship in the future was brought to light. Paul was straight forward with no gimmicks and Ryan worked with me to get me the deal I was looking for. Nick did a nice job with the financing, providing me with a stress free and friendly experience. I would recommend Gates to anyone and will be a returning customer when the time comes. Thank You, Gates GMC Nissan! Sincerely, Carl Swenson More

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I initially went to Gates based on word of mouth recommendations from friends and family... Specifically, I was looking for a Honda Ridgleline and Gates had a used one that fit my requirements to th recommendations from friends and family... Specifically, I was looking for a Honda Ridgleline and Gates had a used one that fit my requirements to the letter. I called in and set up an appointment with Brian Philips to check out the vehicle. He was there on time and took a huge chunk out of his day to answer all my questions, take me for test drives with the Ridgeline and a couple other vehicles, etc. He was very professional with a laid back style, not the typical "hard sell" I usually associate with dealers... I had appointments at two other dealerships over the next day and their sales staff members were professional but waaaay too pushy. I called Brian back with an offer and we went back and forth for a few, and settled on a fair price (right around KBB value)... I went in and met up with Brian to sign the paperwork the same day, then met with Nick (the finance specialist) to wrap things up. Nick was really easy to work with. The last time I purchased a vehicle at another dealership I really didn't like the finance end of things, really stressful and a lot of pressure to purchase ancillary products. Nick made the whole process really easy and wrapped everything up in a timely fashion. More

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The customer service was excellent and superior. I would recommend this dealership to anyone. Paul and Nick are always very efficient and professional. I will definitely come back recommend this dealership to anyone. Paul and Nick are always very efficient and professional. I will definitely come back More

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I took the time to research and test drive a number of cars this purchase. I was very happy with the friendliness and service at Gates. I wanted to stay local and support our community. I purchased a new cars this purchase. I was very happy with the friendliness and service at Gates. I wanted to stay local and support our community. I purchased a new Buick Encore and had a great experience with Tomas and the enire staff at Gates! More

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BY far the easiest and friendliest experience. Everyone was so accommodating and efficient. I felt right at home and at ease during the entire process. Jim Satalino was especially helpful and knowledgeable was so accommodating and efficient. I felt right at home and at ease during the entire process. Jim Satalino was especially helpful and knowledgeable. I will only buy from him from now on. This was an overall great experience because of the people I worked with. More

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My experience at Gates was great. The sales person Jay Handfield was wonderful. He made you feel relaxed no pressure what so ever. so did the finance person Nick Truax. I would highly recommend Sending Handfield was wonderful. He made you feel relaxed no pressure what so ever. so did the finance person Nick Truax. I would highly recommend Sending friends to Gates especially too Jay and Nick. More

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Everyone at Gates Nissan was extremely friendly the moment I arrived on the lot. When I met Jay he listened to what I wanted and knew that I needed time to think about the car before we discussed fina moment I arrived on the lot. When I met Jay he listened to what I wanted and knew that I needed time to think about the car before we discussed finances. He was not pushy at all. He knew I didn't like surprises and made sure I was called to let me know what my payments would be before I arrived at the dealership to pick up my car. Nick called me the day before I was to pick the car up to let me know what my payments would be. When I told them I would like them a little lower, he said he would see what he could do. I arrived on Saturday to get my car, they were still working on the deal. Eric, Nick, and Jay all worked very hard to make sure I was comfortable with the payments and happy with my purchase. They get 120% rating from me. You couldn't ask for nicer or more honest guys. Thank You to everyone involved with my purchase. Sincerely Paula Mineau More

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The price is good for the truck but not great due to a slight oder (smoker / pet) in the vehical & the milage would have been better if around 50,000. I found that the driver side power windows squeek wh slight oder (smoker / pet) in the vehical & the milage would have been better if around 50,000. I found that the driver side power windows squeek when used. More

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The team at Gates was extremely professional, knowledgeable and sharp. I would recommend this dealership to all my friends. Ralph took care of all the details and Denny was a pleasure to work wit knowledgeable and sharp. I would recommend this dealership to all my friends. Ralph took care of all the details and Denny was a pleasure to work with. My wife felt comfortable with all the gentlemen that we worked with. More

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