Nicole Bayne
Nicole Bayne at Arlington Heights Ford

Nicole Bayne | Page 3

Service Customer Care Coordinator

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
31 Reviews
5.0

31 Reviews

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31 Reviews of Nicole Bayne

November 22, 2023

Dealership Rating
Employee Rating

Lou Alfano really helped me out with my Truck maintenance and he took care of the two recalls it had. Thank you More

by rbarges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lou Alfano

Nov 28, 2023

Arlington Heights Ford responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Lou does for Arlington Heights Ford and our customers. Hope to see you again soon! Sincerely, The Arlington Heights Ford Team

September 06, 2023

Dealership Rating
Employee Rating

The dealership always goes out of there way to make sure your needs are addressed More

by excellroadservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Mike Waddle, Victor Villanueva, Ikram "Ike" Alam, Lou Alfano , Kenny Holiday, Kevin Juarez, Lunoni Mahdu, Anthony Wojciechowski

Sep 11, 2023

Arlington Heights Ford responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Arlington Heights Ford Team

August 28, 2023

Dealership Rating
Employee Rating

This has been by far the best experience I've had at a dealership! Luigi was my service advisors from start to finish and he was the reason why I'm happily writing these great reviews. In addition, I've a More

by Adrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lou Alfano , Lunoni Mahdu

Aug 31, 2023

Arlington Heights Ford responded

Adrian, we really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Luigi provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, The Arlington Heights Ford Team

August 05, 2023

Dealership Rating
Employee Rating

Lately they've been Hit-and-miss. But mike waddle is it always been on time with everything I need to the only reason I go back More

by Thg62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jerry Hood, Mike Waddle, Victor Villanueva, Ikram "Ike" Alam, Lou Alfano , Justin Barrett, Kenny Holiday, Kevin Juarez, Lunoni Mahdu

Aug 08, 2023

Arlington Heights Ford responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Arlington Heights Ford Team

May 26, 2023

Dealership Rating
Employee Rating

You guys are outstanding, as always! Thank you for the good service. Kevin Campbell. Ken Campbell More

by cougartwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Mike Waddle, Ikram "Ike" Alam, Lou Alfano , Justin Barrett, Kenny Holiday, Kevin Juarez, Lunoni Mahdu, Anthony Velasco

Jun 01, 2023

Arlington Heights Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Ford Team

April 06, 2023

Dealership Rating
Employee Rating

Tony and his team did a great job servicing my vehicle. Really appreciate the ease with regard to maintenance. Will definitely come back for my car's future needs. More

by Jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Mike Waddle, Victor Villanueva, Lou Alfano , Kevin Juarez, Anthony Velasco, Anthony Wojciechowski

Apr 11, 2023

Arlington Heights Ford responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Arlington Heights Ford, we value our customers and we look forward to seeing you down the road. Sincerely, The Arlington Heights Ford Team

January 21, 2023

Dealership Rating
Employee Rating

Kevin walked me through the entire process, and made me feel comfortable leaving my vehicle in his hands. More

by Lucasleon1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Victor Villanueva, Lou Alfano , Kevin Juarez

Jan 25, 2023

Arlington Heights Ford responded

Thank you for your kind words. We are very happy to hear that Kevin was so attentive during your visit to our dealership. Thank you again and we look forward to working with you again in the future! Sincerely, The Arlington Heights Ford Team

January 20, 2023

Dealership Rating
Employee Rating

Kevin and the service team are awesome to work with. All of my family's vehicles are service here because of the excellent service. Thank you. More

by Slick Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Vasco, Jerry Hood, Mike Waddle, Victor Villanueva, Lou Alfano , Kevin Juarez, Anthony Velasco, Anthony Wojciechowski, Todd Norris - The very best mechanical engineer

Jan 25, 2023

Arlington Heights Ford responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Arlington Heights Ford, we value our customers and we look forward to seeing you down the road. Sincerely, The Arlington Heights Ford Team

October 24, 2022

Dealership Rating
Employee Rating

Anthony was very attentive, explained everything i needed to know, and asked if i needed anything More

by wattselectric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Mike Waddle, Victor Villanueva, Lou Alfano , Kevin Juarez, Anthony Velasco, Anthony Wojciechowski

Oct 26, 2022

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

October 17, 2022

Dealership Rating
Employee Rating

Love this dealership, waddles the man! Had my car serviced he answered all my questions no hesitation. More

by Boydjuwan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Mike Waddle, Victor Villanueva, Lou Alfano , Kevin Juarez, Anthony Velasco, Anthony Wojciechowski

Oct 19, 2022

Arlington Heights Ford responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Arlington Heights Ford Team

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