Nicole Carrasco

Atamian Honda responded

It’s great to hear that our customer service impressed you. We’re glad the team makes every visit welcoming for you and your Nissan. We’ll share your kind words with Ben, Nicole, and Dakota, and look forward to assisting you again. - Pranav Gill, Managing Partner, pgill@atamian.com

Atamian Honda responded

It’s great to hear our team provided quick service and a helpful recommendation for your Honda. We look forward to supporting your car’s needs on your next visit. Thank you, Nicole - Pranav Gill, Managing Partner, pgill@atamian.com

Atamian Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. - Pranav Gill, Managing Partner, pgill@atamian.com

Atamian Honda responded

We’re glad Nicole could resolve your warranty concerns and ensure your Honda CR-V Hybrid repair was handled smoothly. Thank you for the five-star rating, and we look forward to your next visit. - Pranav Gill, Managing Partner, pgill@atamian.com

Atamian Honda responded

Thank you for choosing us for your Honda CR-V Hybrid service. It’s wonderful to hear our advisor was friendly and helpful and that you enjoyed the coffee, tea, and hot chocolate in our waiting area. We appreciate your recommendation. - Pranav Gill, Managing Partner, pgill@atamian.com

Atamian Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Atamian Honda! - Pranav Gill, Managing Partner, pgill@atamian.com

Atamian Honda responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. - Pranav Gill, Managing Partner, pgill@atamian.com

Atamian Honda responded

Thank you for taking the time to share your feedback. We’re glad to hear that Nicole provided a positive experience—she’ll truly appreciate your kind words. We’re very sorry to hear about the issues you encountered during your visit. The condition your vehicle was returned in and the concerns regarding the filter recommendations are not reflective of the standards we strive to uphold. Additionally, we take your comments about feeling unwelcome very seriously, as every customer should feel valued and respected when visiting us. We did attempt to reach you to discuss this further, however it appears your voicemail was not set up. We would greatly appreciate the opportunity to speak with you directly and make this right—please feel free to contact us at your convenience. Your feedback is important to us, and we hope to have the chance to restore your confidence in our team. - Pranav Gill, Managing Partner, pgill@atamian.com

Atamian Honda responded

It’s great to hear our team asked the right questions to address your Honda Civic. Thank you for trusting us with your service needs. If you need anything else, please let us know. - Pranav Gill, Managing Partner, pgill@atamian.com

Atamian Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. - Pranav Gill, Managing Partner, pgill@atamian.com