Nicole always extremely busy.
Always so personal got to love her. Subaru scored when they hired her.
Always so personal got to love her. Subaru scored when they hired her.
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by JLBLBEACH
Verified Customer
Verified Customer
Service Price Transparency
Aug 01, 2024 -
Lester Glenn Subaru responded
Hi JLBLBEACH,
Thank you for your kind words! We’re thrilled to hear that Nicole's personal touch and dedication have made a positive impact! We're proud to have her on our team. If you need anything else, feel free to reach out!
Happy Driving,
The Lester Glenn Subaru Team
All staff were attentive and knowledgeable and provided
excellent customer service. All questions were readily answered in regard to my vehicle issue.
excellent customer service. All questions were readily answered in regard to my vehicle issue.
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by cynthia.mccourt
Verified Customer
Verified Customer
Service Price Transparency
Aug 01, 2024 -
Lester Glenn Subaru responded
Hi cynthia.mccourt,
Thank you for the great feedback! We’re pleased to hear that our team was attentive, knowledgeable, and provided excellent customer service! We’re glad all your questions about your vehicle issue were answered. If you need anything else, don’t hesitate to reach out!
Happy Driving,
The Lester Glenn Subaru Team
Pleasant people, quick & convenient service.
Nicole is a gem.
I especially appreciate the pop corn.
Nicole is a gem.
I especially appreciate the pop corn.
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by DANBILINSKI
Verified Customer
Verified Customer
Service Price Transparency
Aug 02, 2024 -
Lester Glenn Subaru responded
Hi DANBILINSKI,
Thank you for your kind words! We're glad to hear that you had a pleasant experience with quick and convenient service! Nicole will be thrilled to hear your feedback, and we're happy you enjoyed the popcorn! If you need anything else, feel free to reach out!
Happy Driving,
The Lester Glenn Subaru Team
Service was a wonderful experience.
Nicole provided me with additional information which assisted me in deciding about future service.
Nicole provided me with additional information which assisted me in deciding about future service.
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by JOHNIPPOLITI
Verified Customer
Verified Customer
Service Price Transparency
Aug 02, 2024 -
Lester Glenn Subaru responded
Hi JOHNIPPOLITI,
Thank you for the great feedback! We’re pleased to hear that Nicole provided you with helpful information for your future service needs! We’re glad your experience was wonderful! If you have any more questions or need assistance, feel free to reach out!
Happy Driving,
The Lester Glenn Subaru Team
Nicole is always amazing and always goes above and beyond
the call of duty. She is caring, empathetic, and professional, which makes you know as a customer that you are in good hands. From insisting on a shu
the call of duty. She is caring, empathetic, and professional, which makes you know as a customer that you are in good hands. From insisting on a shuttle ride, to researching extended warranty coverage, she hits every mark when it comes to fulfilling the Subaru promise to its customers. As far as Lester Glenn Subaru as a whole, it is an overall good experience, but not great. The Collision Center is disorganized and cannot keep track of paperwork, so I never got the sticker for my car hood. I also find the constant marketing about trade up offer and the persistently annoying sales people a turn off.
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by Michele Fury
Verified Customer
Verified Customer
Service Price Transparency
Aug 02, 2024 -
Lester Glenn Subaru responded
Hi Michele,
Thank you for your detailed feedback. We’re thrilled to hear that Nicole consistently goes above and beyond to provide caring and professional service. We’ll make sure to pass along your kind words to her!
We’re sorry to hear about the issues you experienced with the Collision Center. Your feedback is invaluable, and we’ll work on addressing these concerns to improve our service. If you need anything else or have more feedback, please don’t hesitate to reach out.
Happy Driving,
The Lester Glenn Subaru Team
I had a good experience at Lester glen.
Nicole is very
nice and explains everything clearly,
Nicole is very
nice and explains everything clearly,
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by IRENERUDY
Verified Customer
Verified Customer
Service Price Transparency
Aug 02, 2024 -
Lester Glenn Subaru responded
Hi IRENERUDY,
Thank you for your feedback! We’re glad to hear that you had a good experience with us and that Nicole was nice and clear in her explanations! If you need anything else or have further questions, feel free to reach out!
Happy Driving,
The Lester Glenn Subaru Team
Just like every other time I have come in for my oil
change, things went smoothly and we're painless. Nicole's display of professionalism and how personable she was is such an amazing unique combination
change, things went smoothly and we're painless. Nicole's display of professionalism and how personable she was is such an amazing unique combination.
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by kkass2469
Verified Customer
Verified Customer
Service Price Transparency
Aug 02, 2024 -
Lester Glenn Subaru responded
Hi kkass2469,
Thank you for your continued trust in us! We’re glad to hear that your oil change experience went smoothly and painlessly! Nicole will be thrilled to hear your kind words about her professionalism and personable approach. If you need anything else, feel free to reach out!
Happy Driving,
The Lester Glenn Subaru Team
I have been interacting with Ms.
Damiano for many years at Lester Glenn Subaru. She is a very conscientious and knowledgeable employee. She does not leave any stone unturned when it
Damiano for many years at Lester Glenn Subaru. She is a very conscientious and knowledgeable employee. She does not leave any stone unturned when it comes to customer safety and satisfaction. You have a valuable resource.
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by BLUKASZEWICZ
Verified Customer
Verified Customer
Aug 02, 2024 -
Lester Glenn Subaru responded
Hi BLUKASZEWICZ,
Thank you for your loyal patronage and kind words about Nicole! We’re delighted to hear that she consistently ensures your safety and satisfaction with her conscientious and knowledgeable service! We truly value her as a resource, and we’re glad you do too. If you need anything else, feel free to reach out!
Happy Driving,
The Lester Glenn Subaru Team
After 3 years I found out that you will wash the car
after service. Nicole was out the door as soon as I pulled up and was on top of my service. When I said I miss California because they washed the c
after service. Nicole was out the door as soon as I pulled up and was on top of my service. When I said I miss California because they washed the car she immediately said all you need to do is ask. It was so nice how she reviewed everything. Excellent Customer Service. I like the new system. 👍🏼
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by JOANMP.55
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Melissa in Sales
Aug 02, 2024 -
Lester Glenn Subaru responded
Hi JOANMP.55,
Thank you for your great feedback! We're glad to hear that Nicole provided excellent customer service and that you discovered our car wash service! It's wonderful to know she made your experience enjoyable and informative. If you need anything else, just let us know!
Happy Driving,
The Lester Glenn Subaru Team
would be nice if part of service was a car wash like
other Subaru and other car dealerships.
other Subaru and other car dealerships.
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by Barbara and Frank
Verified Customer
Verified Customer
Service Price Transparency
Aug 02, 2024 -
Lester Glenn Subaru responded
Hi Barbara and Frank,
Thank you for your feedback! We appreciate your suggestion about the car wash service! We'll definitely take it into consideration as we strive to improve our offerings. If there's anything else we can do for you, please let us know!
Happy Driving,
The Lester Glenn Subaru Team