Nicole Damiano | Page 37

Lester Glenn Subaru responded

Hi Angry Tanker, Thank you for sharing your feedback! We're sorry to hear about your experience and understand your frustration! Replacing valve stems is not a standard practice when changing tires, but we are happy to accommodate such requests for an additional charge. Our service director Kerry would like to speak to you further about this. Please reach out to us directly at socialmedia@lesterglenn.com with your contact information so we can address your concerns personally. Thank you again, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi GJPUCCIO, Thank you for the incredible feedback! We’re thrilled to hear that Nicole has provided such exceptional service and went above and beyond for you! We truly appreciate your kind words and will make sure to pass on your praise to her. If you need anything else or have more feedback to share, please let us know! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Linda, Thank you for the great feedback! We’re delighted to hear that Nicole made the process smooth and kept you informed every step of the way! If you have any more questions or need further assistance, don’t hesitate to reach out. Enjoy your new vehicle! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi gjbyrne, Thank you for the positive feedback! We’re glad to hear that everything was timely, courteous, and well-explained! We look forward to seeing you again for any future service needs. If you have any more questions or need further assistance, just let us know! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi LYNDEN445, Thank you for the great feedback! We’re thrilled to hear that Nicole provided you with such professional and efficient service! It’s wonderful to know she kept you informed throughout the process! We’ll make sure to pass along your thanks to Nicole. If you need anything else or have more questions, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi GLECOMPTE0, Thank you for your fantastic review! We’re delighted to hear that our team was exceptional, courteous, and attentive to your needs! We appreciate your recommendation and are glad you enjoyed your time with us. If you need anything else or have more questions, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi DAVIDBUCHSBAUM, Thanks for your feedback! We’re glad to hear you found our service user-friendly and appreciated the shuttle service and popcorn. We’ll take note of your suggestion about the TV channel to ensure a more comfortable environment! If you need anything else or have more feedback, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi FRANKNDILULLO, Thank you for your feedback! We’re glad to hear that Curtis took care of everything you needed and that everything went smoothly. If you need anything else or have more questions, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi MISSMAMORE, Thank you for your kind words! We’re pleased to hear that Nicole made your experience pleasant and that your vehicle was serviced on time and efficiently! If you need anything else or have more questions, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi DM0, Thank you for the outstanding review! We’re thrilled to hear that our Service Director Kerry, the customer service team, and everyone involved made your experience smooth and pleasant! We appreciate your recommendation and are delighted that our responsiveness and service exceeded your expectations! If you need anything else or have more questions, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team