Nicole Damiano
Nicole Damiano at Lester Glenn Subaru

Nicole Damiano | Page 41

Service Advisor

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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5.0
574 Reviews
5.0

574 Reviews

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574 Reviews of Nicole Damiano

June 15, 2024

Dealership Rating
Employee Rating

Took me in on a busy Saturday bc battery died. Did oil change, rotation & alignment. Great customer service. And my salesman/manager Sal was attentive as well! Nicole kept me updated on the work t More

by maurd005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sal Falcone

Jun 27, 2024

Lester Glenn Subaru responded

Hey Maurd, Thank you for sharing your experience! We're thrilled to hear that our team was able to assist you on a busy Saturday and that you received great customer service! It's wonderful to know that Sal and Nicole were attentive and kept you updated on the work being done! Kudos to our team for making it happen! If you have any more comments or need further assistance, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

June 15, 2024

Dealership Rating
Employee Rating

Clean professional and respectful. Kept me fully informed with the process and asked if there was anything needed More

by JREBELO1494
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Grace, Patrick Piro, Ekaterina Espinosa , Ronald Giordano

Jun 27, 2024

Lester Glenn Subaru responded

Hi Jrebelo, Thank you for your feedback! We're glad to hear that you found our dealership clean, professional, and respectful. It's great to know that you were kept fully informed throughout the process and that we were attentive to your needs! If you have any more comments or need further assistance, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

June 14, 2024

Dealership Rating
Employee Rating

Excellent, the BEST Making me write 15 words is just stupid. Who ever makes up these requirements should be fired. More

by MJMCATEER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2024

Lester Glenn Subaru responded

Hey MJMCATEER, Thank you for your feedback! If you have any concerns or further feedback you'd like to share, please feel free to reach out to us directly. We're here to assist you! Happy Driving, The Lester Glenn Subaru Team

June 14, 2024

Dealership Rating
Employee Rating

Nicole is excellent but staff is constantly pushing service package options that are not listed in the maintenance schedule and it is pricy. Please consider a different approach More

by KENKERWIN.KERWIN283
Recommend Dealer
No
Jul 30, 2024

Lester Glenn Subaru responded

Hi KENKERWIN.KERWIN283, Thank you for your feedback! We're glad to hear that Nicole provided excellent service! We apologize for the inconvenience. We are always looking for ways to improve our service and will look into your request. Thank you again, The Lester Glenn Subaru Team

June 11, 2024

Dealership Rating
Employee Rating

They take care of all your needs and answer all your questions with politeness and understanding More

by BACKFOOT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Piro, Alicia Nash , Keith Conroy, Margaret Parker, Emily Wiggins

Jun 27, 2024

Lester Glenn Subaru responded

Hey BACKFOOT2, Thank you for your review! We're glad to hear that we took care of all your needs and answered your questions with politeness and understanding! If there's anything else we can assist you with, please let us know! Happy Driving, The Lester Glenn Subaru Team

June 11, 2024

Dealership Rating
Employee Rating

Lester Glen Subaru is efficient and professional to deal with. Service managers are thorough, knowledgable and kind. More

by SUEJBAIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2024

Lester Glenn Subaru responded

Hey Sue, Thank you for your kind words! We're pleased that our team provided you with efficient and professional service! It's great that our service managers were thorough, knowledgeable, and kind. If you have any more feedback or need further assistance, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

June 08, 2024

Dealership Rating
Employee Rating

Great service and the service people were great. I feel totally confident that the work was done correctly More

by GATORNOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2024

Lester Glenn Subaru responded

Hi GATORNOW, Thank you for your review! We're pleased to hear that you received great service and that our team made you feel confident about the work done on your vehicle. If you have any more feedback or need further assistance, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

June 08, 2024

Dealership Rating
Employee Rating

Loved working with Nicole and very pleased with her kindness, patience and her ability “calm” me when I had concerns. The service department has always provided good service. More

by GLTHOMAS194
Service Communication
Recommend Dealer
Yes
Jun 26, 2024

Lester Glenn Subaru responded

Hey GLTHOMAS194, Thank you for your kind words! We're delighted to hear that Nicole's kindness and patience made your experience a positive one! It's wonderful to know our service team consistently meets your expectations! If you need anything else, don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

June 08, 2024

Dealership Rating
Employee Rating

Nicole was able to get my car in quickly for service. She keep me informed on the progress and go a loaner for me since there was substantial work to be done. Honest about everything! More

by RABROWN601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2024

Lester Glenn Subaru responded

Hey RaBrown, Thank you for sharing your experience! We're delighted to hear that Nicole was able to assist you promptly and keep you informed throughout the service! It's great to know you found her honesty and the loaner car helpful. If you need anything else, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

June 07, 2024

Dealership Rating
Employee Rating

Nicole is helpful and informed about the best ways to maintain my Subaru. I always give the general experience four stars because I find the waiting area crowded, noisy and not conducive for those of More

by MARIABSANZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2024

Lester Glenn Subaru responded

Hi Maria, Thank you for your feedback! We're glad Nicole has been helpful and informed about the best ways to maintain your Subaru! We appreciate your suggestion regarding the waiting area! Creating a more conducive environment for our customers who need to work while they wait is important, and we will consider your idea for a "quiet area." Your input helps us improve our services! Happy Driving, The Lester Glenn Subaru Team

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