Alicia Nash

Lester Glenn Subaru responded

Hi BACKFOOT2, Thanks for sharing your experience! We’re so glad to hear our Subaru team has always been there to help and made you feel supported throughout your visits. Providing attentive, friendly service so our customers always feel taken care of is exactly what we strive for every day! We truly appreciate your kind words and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi EMIL36, Thank you for taking the time to share your feedback. We sincerely apologize for the frustration caused by the continued calls, emails, and text messages after you requested that they stop. We understand how important it is to respect our customers' communication preferences, and we’re sorry that your experience did not reflect that. Your feedback is valuable and will be shared with our team so we can review our processes and work to prevent this from happening in the future! We appreciate you bringing this to our attention and thank you for your honest feedback. Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi rjstaunch, Thanks for sharing your experience! We’re glad to hear the team provided a professional yet friendly experience and was able to answer all of your concerns throughout your visit. Delivering knowledgeable support while maintaining a welcoming atmosphere is exactly what the team strives for every day. We truly appreciate your kind words and your recognition of the teamwork involved! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi VICTORCELI, Thanks for sharing your experience! It's wonderful to hear that you received great service and that our staff made a positive impression during your visit. We’re especially glad you’re enjoying the service videos as part of the process, as they’re designed to provide clear transparency and help keep you informed about your vehicle every step of the way. We truly appreciate you taking the time to leave your feedback. Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi jmulhearn0, Thanks for sharing your experience! It's great to hear that, and the team was very friendly and professional, helping to make the entire process easy for you. Creating a smooth and comfortable experience for our guests is exactly what we strive for, and we’re glad that came through during your visit. We truly appreciate you taking the time to leave your feedback. Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi stepowanygene, Thanks for sharing your experience! We’re thrilled to hear that Joe provided such helpful, professional, and informative service throughout your visit. It’s wonderful that the entire process was smooth and enjoyable, making your experience one of the best you’ve had in a long time! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Tralo70, Thanks for sharing your experience! It’s wonderful to hear that Anthony provided such a professional, knowledgeable, and personable experience. We’re glad the entire team helped make your car-buying process smooth and enjoyable. Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Pmr314, Thanks for sharing your experience! It’s great to hear that Seth and Brandon made leasing your new Outback easy and smooth. The team truly appreciates your feedback and is glad your visit was positive! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Jimnyclkit, Thanks for sharing your experience! It’s great to hear that the team was patient and thorough throughout your vehicle selection and purchase process. We understand your concern about the deposit, and we appreciate that you recognized the option to decline if needed. We’re glad everything was clearly explained and that, overall, you had a very good experience. Happy Driving, The Lester Glenn Subaru Team