Nicole Dobbs
Nicole Dobbs at Elder Ford of Tampa

Nicole Dobbs | Page 20

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.6
257 Reviews
4.6

257 Reviews

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257 Reviews of Nicole Dobbs

June 24, 2023

Dealership Rating
Employee Rating

Nice service ni time waiting and the coffee it is delicious. I feel like family More

by camposags
Service Price Transparency
Recommend Dealer
Yes

June 23, 2023

Dealership Rating
Employee Rating

Nicole has the best customer service. Thank you for always helping me with my car. More

by LAURADEVI84
Service Price Transparency
Recommend Dealer
Yes

June 17, 2023

Dealership Rating
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by chelsealauren223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 15, 2023

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Dealership has always taken great care of me with all my Ford vehicles...Great customer service. More

by Itpartsman
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

June 11, 2023

Dealership Rating
Employee Rating

I went in for service I was quoted for an entire battery cable change for about 900$ I went to 2 other shops and both informed me that my battery cable was absolutely fine and all that was needed was a batt More

by TBELVISO366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 14, 2023

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

June 07, 2023

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They were very curtious and friendly. I will definitely be bringing my car back to this dealership. Many thanks!! More

by Thompson2be
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 10, 2023

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 21, 2023

Dealership Rating
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The best purchase I have ever made love my car highly recommended to friends and family More

by gibranwoodard22
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 26, 2023

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

May 21, 2023

Dealership Rating
Employee Rating

Good but expensive customer service was extremely good but the cost for repairing is wayy to expensive overcharging about $300 or more every time More

by ELIJAHHIERS3131
Service Price Transparency
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Recommend Dealer
Yes
May 26, 2023

Elder Ford of Tampa responded

Hello, we appreciate you taking the time to leave us this feedback. Safe travels!

May 13, 2023

Dealership Rating
Employee Rating

Great customer service everything explained what there were going to be completed on the vehicle More

by roseetorres
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 15, 2023

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 10, 2023

Dealership Rating
Employee Rating

Nichole is awesome and very informative great service experience and quick to get you in and out More

by johnovasquez
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 11, 2023

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

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