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Nicole Dobbs
Nicole Dobbs at Elder Ford of Tampa

Nicole Dobbs | Page 23

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.6
257 Reviews
4.6

257 Reviews

Write a Review

257 Reviews of Nicole Dobbs

March 10, 2023

Dealership Rating
Employee Rating

My service advisor was awesome . She took care of all my automotive needs and because of her I will continue to buy ford. More

by Dtcarroll1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 13, 2023

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

March 08, 2023

Dealership Rating
Employee Rating

The worst service, no one responds to you. I have tried to contact regarding my serving and heard nothing. More

by Madikersh4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jennifer Perez , Jake Rubin

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Mar 10, 2023

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

Mar 10, 2023

Madikersh4 responded

Hi Dan, I have been trying to get in contact regarding my keyless entry and remote start after undergoing service. However seems no one knows what going on nor answers when I have tried to reach out!

March 04, 2023

Dealership Rating
Employee Rating

Great service, all staff were professional and polite. They all did what they could to go the extra mile to provide me with the best deal and services that they had to offer. An overall good experience. I More

by Alicia.bedard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob and Billy

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Mar 07, 2023

Elder Ford of Tampa responded

Hi Alicia, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 02, 2023

Dealership Rating
Employee Rating

Awesome and they keep you informed and always do a great job. I recommend them. More

by JOHN.MAYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 06, 2023

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 01, 2023

Dealership Rating
Employee Rating

Service center was great. Worked through all the issues that I needed to address. Lessa and Nicole did a great job at making sure they got everything taken care of. More

by dshipp8931
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lessa Assistant Service Manger

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Mar 04, 2023

Elder Ford of Tampa responded

Hello, we are happy we could make your experience a positive one. Safe travels!

February 19, 2023

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Employee Rating

I have been with Elder Ford for many years and they have sold me a few cars and they have always took good care of Me. More

by Thomas L Doyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea

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Feb 22, 2023

Elder Ford of Tampa responded

Hi Thomas, we are happy we could make your experience a positive one! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

February 04, 2023

Dealership Rating
Employee Rating

The entire staff at Elder Ford are very helpful, cordial, and always answer any questions I have. More

by ChristineD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea, Dan Beavers, Jennifer Perez, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro , Brandon Rodriguez, Jake Rubin

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Feb 06, 2023

Elder Ford of Tampa responded

Hi Christined, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

February 02, 2023

Dealership Rating
Employee Rating

Great customer service with a smile. Nicole Dobbs was awesome. Kept me updated on the process More

by Ellyzma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 05, 2023

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

January 31, 2023

Dealership Rating
Employee Rating

I have had good service for many years from Elder Ford. I feel like I am part of the family.i would recommend this dealership too my family members. More

by Thomas L Doyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 01, 2023

Elder Ford of Tampa responded

Hi Thomas, we appreciate your recommendation of our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 30, 2023

Dealership Rating
Employee Rating

Nicole was terrific & able to fit us in the schedule after we got stuck on the way home & barely made it to the dealership before the car completely stalled out More

by JSIMMS20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 01, 2023

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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