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Nicole Dobbs
Nicole Dobbs at Elder Ford of Tampa

Nicole Dobbs | Page 24

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.6
257 Reviews
4.6

257 Reviews

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257 Reviews of Nicole Dobbs

January 29, 2023

Dealership Rating
Employee Rating

Friendly and polite willing to help. Agent seems knowledgeable and took time Explaining the problem and procedure to solve it. Thank you for your service. More

by EVEOFOZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 31, 2023

Elder Ford of Tampa responded

Hi, your comments keep us motivated and working hard for all our guests! Thanks for your business! Take care!

January 27, 2023

Dealership Rating
Employee Rating

Elder Ford cares about it’s customers and provides exceptional service every time I take my truck there! More

by mspangler5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 30, 2023

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

January 25, 2023

Dealership Rating
Employee Rating

Very satisfied with Edwin and Badre Made me feel like a valued customer. Thank you More

by semccoy1
Recommend Dealer
Yes

Other Employees Tagged: Robo Rivera, Badre Ghoumari

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Jan 27, 2023

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if you have any additional questions about services you received and thank you again for choosing Elder Ford of Tampa!

January 22, 2023

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Employee Rating

The experience was great. The car completed as promised. Counter was very helpful and explained the process More

by Jvaldes4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 24, 2023

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 18, 2023

Dealership Rating
Employee Rating

Nicole was my customer service rep. She was communicative and thorough. Dud a great job. Thank you. More

by Tilley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 21, 2023

Elder Ford of Tampa responded

Hi Tilley, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

January 17, 2023

Dealership Rating
Employee Rating

When in need of service, I always take my vehicles to Nicole. Very informative and good coordination for service completion to meet a clients expectations. More

by 1210dmr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2023

Elder Ford of Tampa responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

January 16, 2023

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Employee Rating

First time staff were not very helpful & didnt seem to really want to help. Came back for appointment & person inside was professional & helpful. Person outside when I drove into service area was rude. More

by R_BIRDSONG
Recommend Dealer
No
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Jan 18, 2023

Elder Ford of Tampa responded

Hello, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 06, 2023

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Employee Rating

Liars! Up sale bandits will never do business with these crooks again. Service crew stole personal items from my car to add insult to injury More

by JOHN.ADDIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 09, 2023

Elder Ford of Tampa responded

Hi John, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

December 23, 2022

Dealership Rating
Employee Rating

It is the best I always take my care there just amazing I tell you. More

by trac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea, Dan Beavers, Andrew Gentile, Peter Nieves, James Decaro , BJ Llanos, Luis Nunez, Brandon Rodriguez, Jake Rubin

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Dec 25, 2022

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

December 21, 2022

Dealership Rating
Employee Rating

Service with a smile, on time delivery and even arranged an Uber for lunch. I forgot to ask when the oil was changed last. If you can email that date to me I would greatly appreciate it! Five stars so far. More

by roffjerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 23, 2022

Elder Ford of Tampa responded

Hi Roffjerry, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

Dec 23, 2022

roffjerry responded

I need to know when Elder Ford changed the oil in the Mercedes Benz GLE that I bought in November of 2022. My email is roffjerry@ outlook.com. Thank you.

Dec 23, 2022

roffjerry responded

Please email me the date that the oil was changed in the Mercedes Benz gle350 that I bought in November. Thank you very much!

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