Nicole Frederick | Page 39

No pressure, always accommodating, and willing to help. Everyone I dealt with was so friendly and professional as well as down to earth and always more than willing to do what they had to in order to make t Everyone I dealt with was so friendly and professional as well as down to earth and always more than willing to do what they had to in order to make the transaction complete. Nicole, my sales person was a pleasure to deal with, she was very personable and understanding when it came to working through our deal. I would highly recommend her to anyone in the market for a new vehicle. More

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Excellent overall experience! Was drawn to this dealership from the huge selection and incredible prices, drove over 3 hours to get there but was well worth the drive. Ended up dri Was drawn to this dealership from the huge selection and incredible prices, drove over 3 hours to get there but was well worth the drive. Ended up driving away in a new F150. Was taken care of immediately after walking through the door and our salesman, Ben Nolan, was very laid back and personable. Really appreciated Dave helping us out so much in the Finance process. Great experience, will buy my next vehicle here. More

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Different It was a much different experience going to a non -commission car lot. The prices were good and the staff was friendly and helpful. Thanks! It was a much different experience going to a non -commission car lot. The prices were good and the staff was friendly and helpful. Thanks! More

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good service & selection Nicole was wonderful to work with---very helpful and patient. Zeck Ford has a huge inventory to choose from and everyone was eager to please. Nicole was wonderful to work with---very helpful and patient. Zeck Ford has a huge inventory to choose from and everyone was eager to please. More

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Great service Great experience. I was able to get a vehicle that I love and fit with in my budget. I would recommend this dealership to anyone in the market for a Great experience. I was able to get a vehicle that I love and fit with in my budget. I would recommend this dealership to anyone in the market for a high quality vehicle for an affordable price. More

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Fantastic Nicole made my experience fantastic, fun, and fulfilling!!! I've never dealt with a car salesperson that was so up, so willing to please, and just a Nicole made my experience fantastic, fun, and fulfilling!!! I've never dealt with a car salesperson that was so up, so willing to please, and just a wonderful person. She answered all my questions, even asked questions to ensure that I was getting what I wanted, and was so pleasant throughout the process that I didn't even realize that I'd spent 2.5 hours buying my car!!! Just a fantastic experience. More

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Excellent Service Nichole was wonderful to work with and she really took her time to make sure I picked a car that would fit my needs. She didn't pressure me to buy a c Nichole was wonderful to work with and she really took her time to make sure I picked a car that would fit my needs. She didn't pressure me to buy a certain car although she did explain the different benefits of the cars available. Nichole made sure I had a good experience and the rest of the staff was great as well. I will definitely be coming back in the future. More

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Excellent customer service I purchased a used 2013 F150, and after driving for a week a problem came up requiring service. I live about 45 minutes from the dealership so I didn I purchased a used 2013 F150, and after driving for a week a problem came up requiring service. I live about 45 minutes from the dealership so I didn't want to bring it back to Zeck, but I also felt that since it was so soon after purchasing the truck that Zeck should take care of the problem. No questions asked...my sales rep offered to send a driver with a loaner vehicle to pick up my truck, fix the problem, and then deliver my truck and take the loaner back. Everything was coordinated over text message as I was tied up in meetings all day and unable to take phone calls. My sales rep was out of state for training, so she worked with a colleague to get everything lined up. The loaner was a brand new 2016 F150, and they had my truck serviced and returned to me in just over a day. Everyone at Zeck followed through on their commitments, including the service technician who called me when service was complete and explained the problem and the repairs. I was a bit skeptical when purchasing a used vehicle from a small town Ford dealership, as I was trading in my BMW and over the last few years had grown accustomed to the top notch customer service that BMW provides. My experience with Zeck totally exceeded my expectations and everyone involved went out of their way to take care of me. I couldn't have asked for the situation to be handled any better. More

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Amazing I had a wonderful experience. I love that they do not work on commission yet they give 110% when is comes to making sure that you are happy in the car I had a wonderful experience. I love that they do not work on commission yet they give 110% when is comes to making sure that you are happy in the car you leave with. More

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kia sorento Nicole made this process super easy and super fun! Would recommend:) for used car as well as new. The finance dept worked to secure a good rate as Nicole made this process super easy and super fun! Would recommend:) for used car as well as new. The finance dept worked to secure a good rate as well... More

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