Nina Paul
Nina Paul at Lexus of Pembroke Pines
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Nina Paul

Product Specialist Assistant

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.8
25 Reviews
4.8

25 Reviews

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25 Reviews of Nina Paul

October 11, 2023

Dealership Rating
Employee Rating

Nina was great to deal with. She also managed to save me some money! Nina made it easy for me. Anyone looking to buy a new Lexus should go see Nina Paul at Lexus of Pembroke Pine More

by Mgar77
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 11, 2023

Lexus of Pembroke Pines responded

It's fantastic to know that Nina was able to provide you with a great experience and some savings at Lexus of Pembroke Pines. We appreciate your recommendation and hope you enjoy the new ride!

October 10, 2023

Dealership Rating
Employee Rating

Nina Paul has been wonderful in assisting me with my new purchase. She was knowledgeable and reliable throughout the entire process. My family and I appreciate her assistance and kindness! Nina Paul has More

by samantha01111@gmail.com
Recommend Dealer
Yes
Oct 10, 2023

Lexus of Pembroke Pines responded

We're so glad to know that Nina was able to assist you with your new purchase at Lexus of Pembroke Pines. It's great hearing how knowledgeable and reliable she was throughout the process. Thank you for sharing this wonderful feedback!

September 29, 2023

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Unreliable source. Swindled me into a deal without letting me know all the details. Ran my credit without permission. A+ for her persuasive skills. Gave me a very BAD d More

by Ashley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Luis Llorens

Oct 06, 2023

Lexus of Pembroke Pines responded

Ashley, I'm sorry to read about your experience. It's important for us that our customers feel informed and comfortable with any decisions made during their visit. We'd like the opportunity to discuss this further and address any concerns you might have - please reach out at your earliest convenience. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

August 14, 2023

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Service Adviser was a little arrogant when I was explaining how we were coordinating the appointment for ceramic coating. Also, I needed my gas tank release checked and they said it was looked at bu More

by Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeffery Hernandez

Aug 24, 2023

Lexus of Pembroke Pines responded

Kay, I'm sorry that you were not satisfied with your experience. It's important that our customers feel heard and respected when they bring their concerns to us. I apologize for any lack of communication and would like the opportunity to ensure these ongoing matters are addressed. I will not be able to find you in our system with just a first name, so when you can, please call me directly. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

August 08, 2023

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Clean and friendly enviorment, Nina met us at the door and was a super person to work with, absolutly excelent customer service and very knowledgeable as well More

by SUPERFISHFERTILIZERUSA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 09, 2023

Lexus of Pembroke Pines responded

We're so glad to know you had a positive experience at Lexus of Pembroke Pines! Your kind words about Nina and our customer service are greatly appreciated. We hope to see you again soon!

August 05, 2023

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Nina was great! Very professional and helpful. Very attentive and responsive to my needs and questions. Highly recommended. More

by hstarrdo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 07, 2023

Lexus of Pembroke Pines responded

We're delighted to know that Nina was able to assist you professionally and attentively at Lexus of Pembroke Pines. Your recommendation means a lot!

July 18, 2023

Dealership Rating
Employee Rating

Attentive, knowledgeable, helpful, courteous, friendly, great sense of humor. Nina was exceptional and she made my experience the best car buying experience ever. More

by msbloom1114
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darren Lusane

Jul 18, 2023

Lexus of Pembroke Pines responded

Thank you for the amazing review! We're so glad that Nina provided exceptional service and made your car-buying experience the best ever. Enjoy your new car, and we hope to see you again at Lexus of Pembroke Pines!

June 30, 2023

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Nina was so amazing and helpful the entire process. She kept me updated on the ETA of my NX that I ordered in April. Thank you Nina for being patient with me. More

by angella.m93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 03, 2023

Lexus of Pembroke Pines responded

Angella, we're elated that Nina offered accommodating and communicative assistance throughout the process! Thank you for supporting Lexus of Pembroke Pines with your business and 5-star review. Enjoy your new Lexus NX!

June 22, 2023

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Exceptional service and I really enjoyed how fast the whole procedure took. It was fast & smooth easy as 123 More

by Smithjesula
Sales Price Transparency
Recommend Dealer
Yes
Jun 23, 2023

Lexus of Pembroke Pines responded

It's always a pleasure to deliver seamless experiences at Lexus of Pembroke Pines! Thanks for the 5-star review!

May 27, 2023

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Employee Rating

Could not ask for a more pleasant person(Nina Paul). She was patient, very helpful, knowledgeable, with a good sense of humor. I could not have asked for any for anything more. Also, your pricing was so More

by JIMFRATT
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rafael Genao

May 30, 2023

Lexus of Pembroke Pines responded

Thank you for taking the time to share your positive experience with us, Jim! We're thrilled to hear that Nina provided excellent assistance. We will share your kind words with her. It is exciting to know that our prices are unbeatable! We hope you enjoy the new ride!

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