Nino McMorris | Page 12

Unexpected It was 20 years since I purchased a vehicle, so I was concerned and skeptical, but my experience with Dana and Nino, especially Kelly, put me at ease. It was 20 years since I purchased a vehicle, so I was concerned and skeptical, but my experience with Dana and Nino, especially Kelly, put me at ease. They were courteous, professional and listened to my wants. I went to other dealerships, but because Kelly took the time to explain the unusual engine, the extra support structure and showed me the entire workings of the Forester, I came back to Gerald to purchase the Subaru. More

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Great Customer Service I leased a 2016 Subaru Legacy 2.5 Limited and Gerald Subaru of Naperville really went above and beyond to find the car that was right for me. Eric rea I leased a 2016 Subaru Legacy 2.5 Limited and Gerald Subaru of Naperville really went above and beyond to find the car that was right for me. Eric really listened to what I was looking for in a vehicle and this lead to a car that had so much more than what I expected to get. They really worked with me and my budget in order to get me into the vehicle I wanted. I would highly recommend this dealership, Eric, Tony and Nino to anyone looking to get a quality vehicle. More

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Grateful for the service I purchased Subaru Crosstrek 2016 at Gerald Subaru of Naperville last week. I was pleasantly surprised by the dealership efficiency and speedy purchas I purchased Subaru Crosstrek 2016 at Gerald Subaru of Naperville last week. I was pleasantly surprised by the dealership efficiency and speedy purchasing process. I noted the professionalism of Sales Consultant Cristian Alva and Sales Manager Leo Katsnelson. They offered me multiple options and helped find the car that fully satisfied my requirements. More

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Purchase Used Forester Pretty much a positive experience, although visiting any car dealer is painful. I saw on the web this Forester and decided to check it out. I was gr Pretty much a positive experience, although visiting any car dealer is painful. I saw on the web this Forester and decided to check it out. I was greeted promptly by salesman Eric who quickly took a copy of my DL, found the keys and off we went within 15-20 minutes. We came back and I decided to purchase. Eric took whatever paperwork he needed from me and went back and forth to the sales manager. This was time consuming and I made sure Eric knew I wanted in and out ASAP. OK, this was the painful part on the first day. There was no haggling on the price, although the trade-in they quoted was less than I expected. I spent about 1.5 hours this day. I said I'd come back in a couple days, but they tried to get me to buy at that moment. That was the only pressure that day. I came back after the weekend and Eric was already there - said he came in early to get the paperwork up to speed. Then off to the finance guy. This was painful. Sign this, sign that, why won't you buy an extended warranty - it's such a good deal. The finance charge initially was 4.99%, but after the guy called the bank, and sold me a basic warranty at 1/2 cost, the finance rate went to 2.39%. Hmmm. Anyway this day I was at the dealer for 1.5 hours, too. Too long if you ask me. Gerald dealership gives you an exclusive lifetime powertrain warranty. That's nice. Overall, you got to watch out for yourself at all these places, but this was pretty straightforward. More

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New 2016 cross trek We bought a 2016 Cross trek. Absolutely love the car. In terms of the dealer: Excellent service, great prices, extremely clean facility knowledgeable We bought a 2016 Cross trek. Absolutely love the car. In terms of the dealer: Excellent service, great prices, extremely clean facility knowledgeable salesman! Would recommend! More

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