Noel Montesano

Michael was fine as a salesperson, very helpful and efficient on this out-of-state purchase. He seemed a bit rushed when it came time for reviewing the vehicles functions and features though. I was im efficient on this out-of-state purchase. He seemed a bit rushed when it came time for reviewing the vehicles functions and features though. I was impressed with the dealer's ability to process my state's taxes and licensing transfer... although there was a significant upcharge for the service. The primary hit on the ratings is due to the condition of the car on pickup. Apparently three-days' notice was not enough for the dealer to give the car a proper detailing. The detailer had more wax on the black plastic trim work than on the paint. Further the detailer did not bother to remove any of the hard water marks from either the paint or the windows...appears the new car was sitting outside for some time. More

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Michael is great! Helpful, knowledgeable, professional and friendly. He guided us to just the right car, our first Mini! The whole deal came together marvelously. Than Helpful, knowledgeable, professional and friendly. He guided us to just the right car, our first Mini! The whole deal came together marvelously. Thanks, Michael! The dealership is clean, comfortable, modern. Enjoyed looking at the cars on the showroom floor as we found what was right for us - just outside! No hard sales pressure. A good experience. More

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I had such a great experience! Michael was very knowledgeable and helpful when it came to picking the perfect car! Michael was very knowledgeable and helpful when it came to picking the perfect car! More

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Clean, professional yet friendly and over all fair to deal with. They did for me what 6 other dealers could not. deal with. They did for me what 6 other dealers could not. More

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Had a amazing experience working with Pete. Everything went nice and smooth with my car buying experience. Thanks once again Pete Everything went nice and smooth with my car buying experience. Thanks once again Pete More

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our Mini experience at Otto’s has been one of relaxation…the dealership offers a knowledgeable sales staff and a comfortable setting in which to do the often stressful task of buying and/or tradi relaxation…the dealership offers a knowledgeable sales staff and a comfortable setting in which to do the often stressful task of buying and/or trading automobiles…in nearly sixty years of doing this kind of business—becoming the owner of forty-some different types and brands of vehicles—I can sincerely assert that the ease of car shopping was never made easier than what we experienced at Otto’s… we would be remiss if we did not mention the professionalism of Pete…easy-going, no pressure, we can work it out… Ed Ruyter—and Donna Happy Mini Owners More

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Honestly, this was the most pleasant dealership experience I've ever participated in. Most pleasant in the context of sales usually translates to "not horrible", but I honestly do mean "pleasant" experience I've ever participated in. Most pleasant in the context of sales usually translates to "not horrible", but I honestly do mean "pleasant" as in the Oxford dictionaries definition. There was no pressure. I mean, none. We told our salesman, Michael, what we wanted and he looked up the inventory and told us to go out and check them out. That simple. No one following us or hovering...just walking by ourselves looking at the vehicles they had. We even went and got lunch before coming back to make a decision. Michael was the best. No upsetting, No pressure. Wasn't even sure we were going to get another Mini, but I'm glad we did. More

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Michael was very friendly and knowledgable. He did not pressure us into buying anything. The dealership was pristine and well organized. Otto’s has a great selection of Mini Coopers. The easies He did not pressure us into buying anything. The dealership was pristine and well organized. Otto’s has a great selection of Mini Coopers. The easiest car buying experience we ever experienced. Thank you! More

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I had a great experience with Otto’s Mini. Found a certified pre-owned car on the web site that I wanted to test drive & Peter Barcus hooked me up the next day. The car drove great & was in ex Found a certified pre-owned car on the web site that I wanted to test drive & Peter Barcus hooked me up the next day. The car drove great & was in excellent condition so I bought it that afternoon. The process could not have gone smoother. More

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While I took my old Mini in for service hoping the issue had a solution, it didn't. However, the service staff gave me options including speaking to sales. I spoke with Michael about my must- haves and he h had a solution, it didn't. However, the service staff gave me options including speaking to sales. I spoke with Michael about my must- haves and he had a certified pre-owned that exactly met all my criteria and was in my budget. All of the Otto's Mini staff were efficient and attentive. It was the best car buying experience I've had. More

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