Nora Halstead
Nora Halstead at Ken Garff Lexus of Santa Barbara

Nora Halstead

Sales Manager, Lexus Master Certified

Ken Garff Lexus of Santa Barbara

350 Hitchcock Way
Santa Barbara, CA 93105

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6 Reviews

Dealership Experience

6 yrs, 8 mos

Industry Experience

29 yrs, 11 mos

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rated

6 Reviews

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6 Reviews of Nora Halstead

February 06, 2020

Dealership Rating
Employee Rating

FRUSTRATED BY A NASTY SALES MANAGER NORA HALSTEAD IS THE MOST DISMAL SALES MANAGER i HAVE EXPERIENCED IN MY 70 YEARS OF PURCHASING CARS. DESPITE THE CAR WE WERE RESPONDING TO, BEING ON More

by daviddvorak
Recommend Dealer
No

Other Employees Tagged: Glauco Pergolizzi

Feb 12, 2020

Ken Garff Lexus of Santa Barbara responded

David, thank you for your feedback. However, I sincerely apologize about your experience. Please contact me at 805-324-6059 at your earliest convenience, so I can learn more and hopefully make amends. I would appreciate the opportunity to understand the issues you had and to hopefully restore your faith in us. I look forward to speaking with you soon. Thank you, Larry Puryear, General Manager

September 30, 2019

Dealership Rating
Employee Rating

Nora, Eddie and Mike did an outstanding job selling me my new Lexus. I would buy my next car at this dealership and have already recommended it to friends and family. Nothing but a fantastic experience from More

by Pete
Recommend Dealer
Yes

Other Employees Tagged: Mike Courville

Oct 01, 2019

Ken Garff Lexus of Santa Barbara responded

Pete, thank you for your kind words about Nora, Eddie and Mike. We are so glad he made you feel comfortable enough to shop with us at DCH Lexus of Santa Barbara and we hope you'll come back again. Thank you for your business and enjoy your purchase.

September 09, 2019

Dealership Rating
Employee Rating

Robin and the team at DCH Lexus of Santa Barbara Robin was very helpful in helping us to purchase our new car , all of the staff were a pleasure to work with ! Thank you Mike and Vicki Jacobson More

by Jordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abby Gaetz , Robin Tidd

Sep 10, 2019

Ken Garff Lexus of Santa Barbara responded

Jordan, thank you for taking the time to write this awesome review! We are thrilled that your experience was satisfactory. I will give your kind regards to our staff and hope to service you again in the future.

August 08, 2019

Dealership Rating
Employee Rating

Joshua Bowman you are the best sales guy they have! You should definitely AVOID NORA Halstead if you're going there. It's such a bummer to see that a dealership that is supposed to "Deliver Customer Ha More

by Author
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Joshua Bowman

May 30, 2019

Dealership Rating
Employee Rating

Love my new Lexus Mark, Eddie, and Nora have made my car buying experience so simply happy and easy. Any one looking to buy a vehicle I would completely recommend Lexus More

by Kristib
Recommend Dealer
Yes

Other Employees Tagged: Mark Bourdo

May 31, 2019

Ken Garff Lexus of Santa Barbara responded

That's awesome! We're so glad to have staff members like them to keep us going strong. Thank you for this fantastic review and recommendation. Enjoy your new Lexus!

May 29, 2019

Dealership Rating
Employee Rating

Abby is awesome to work with! Not only Luxury cars, but also luxury service! My new lease was very very easy! So happy to be in the Lexus family now! Very happy! More

by M4L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abby Gaetz

May 30, 2019

Ken Garff Lexus of Santa Barbara responded

We're glad to hear it! Congratulations on your new Lexus! Let us know if you need anything at all from us.

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