Norm Faller | Page 2

I waited over two hours for an oil change. The service man told me that my car would be ready pretty soon. I noticed that my car was still in the parking spot where I had left it an hour and a The service man told me that my car would be ready pretty soon. I noticed that my car was still in the parking spot where I had left it an hour and a half ago he lied to me. I was not very happy at that point More

by Karen Ondatje Verified Customer Verified Customer

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Friendly and always helpful they take care of their customers with loving care!! Thank you. customers with loving care!! Thank you. More

by GIUSYCOLUCCI Verified Customer Verified Customer

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The video was great, helpful staff got car wash looks great, the technician did a great job great, the technician did a great job More

by ababiczu Verified Customer Verified Customer

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It’s been so great working with The Capistrano dealer excellent service from the service department to the sales people excellent service from the service department to the sales people More

by J.PARR Verified Customer Verified Customer

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I recently brought my VW in for service at Capo VW, and I couldn’t be more pleased with the entire experience. From the moment I arrived, the staff was welcoming, professional, and clearly committed to provi couldn’t be more pleased with the entire experience. From the moment I arrived, the staff was welcoming, professional, and clearly committed to providing top-notch customer care. The service team took the time to explain what my car needed and answered all my questions without rushing. They kept me updated throughout the process, and the work was completed on time and done right the first time. My car is running perfectly, and it’s clear they take real pride in their work. The waiting area was clean, comfortable, and well-stocked with coffee and snacks—just another sign that they care about their customers’ comfort. Big thanks to the service advisors and technicians at Capo VW! I’ll definitely be coming back for future maintenance and will recommend them to any VW owner looking for reliable, honest service. More

by BigMike Verified Customer Verified Customer

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It’s clean and professional workers they give you a ride home and pick you up home and pick you up More

by LMELKONLAN Verified Customer Verified Customer

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The dealership was very professional staff people got me my appointment time. People are nice. Have a Starbucks coffee which is nice. my appointment time. People are nice. Have a Starbucks coffee which is nice. More

by irina_karavay Verified Customer Verified Customer

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Everyone so pleasant. They really work to get you in and out on time . They let you know up front the costs. They really work to get you in and out on time . They let you know up front the costs. More

by Nszymkow Verified Customer Verified Customer

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Very pleasant and helpful. I enjoy the video to see what was being done. Thanks I enjoy the video to see what was being done. Thanks More

by ellen10 Verified Customer Verified Customer

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Dishonest service—they will overcharge you into the thousands of dollars for service and parts that aren’t needed. Workmanship is very poor and staff is incompetent. Work is never completed on time and thousands of dollars for service and parts that aren’t needed. Workmanship is very poor and staff is incompetent. Work is never completed on time and is terribly shabby. What was supposed to be fixed isn’t fixed, and they don’t conduct quality control and check their work. For example, my interior headliner had to be removed to do service involving the sunroof, but the headliner wasn’t reattached properly and was covered with dirty fingerprints. Stay away from this place! More

by VW owner Verified Customer Verified Customer

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