Norm Rosen | Page 4

All the staff are excellent. They are competent, knowledgeable effective at solving any customer issues. All of the staff that I had engagement with, have been with the Company They are competent, knowledgeable effective at solving any customer issues. All of the staff that I had engagement with, have been with the Company a long time. I highly recommend this dealership. More

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Service Dept is excellent: terrific service by Service Advisors: Norm Rosen & Ricardo Garcia AND Service Dept Mgr: Mike Southern Advisors: Norm Rosen & Ricardo Garcia AND Service Dept Mgr: Mike Southern More

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Everything was straightforward and above board. What they said they would do, they did. Norm in service was accommodating and professional. Mike (service mgr.), went overboard to make things right. What they said they would do, they did. Norm in service was accommodating and professional. Mike (service mgr.), went overboard to make things right. They are definitely geared toward the customer. More

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Honest Service Center This store never pushes parts or service you don't need. This is a big deal in todays competitive world. Your service writer and manager are there to This store never pushes parts or service you don't need. This is a big deal in todays competitive world. Your service writer and manager are there to care for you and your vehicle. More

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Great service Very happy with service at this dealership. Norm is a very professional service rep.... friendly and helpful. Always explains in detail what needs to Very happy with service at this dealership. Norm is a very professional service rep.... friendly and helpful. Always explains in detail what needs to be done and how much it will cost. More

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Norm is always polite and professional! He is helpful and has a smile on his face! He explains services needed and upcoming services as well! has a smile on his face! He explains services needed and upcoming services as well! More

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I have been a customer of Earnhardt North Scottsdale Hyundai since they opened. I have never been disappointed. Norm Rosen is the best service advisor I have had in over 50 years of car ownership. Tony Hyundai since they opened. I have never been disappointed. Norm Rosen is the best service advisor I have had in over 50 years of car ownership. Tony Femiano is great to deal with. I have bought my last 4 cars with him and plan on another soon. More

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This was my initial visit for service on the 2019 Santa Fe. Mr Rosen greeted me on arrival, told me the timeframe & answered all questions. Fe. Mr Rosen greeted me on arrival, told me the timeframe & answered all questions. More

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Fifth car from Earnhardt Hyundai North Scottsdale Went in for service on my 2019 Santa Fe and ended up leaving later that day with a 2020 Palisade Limited. Jonathan and I talk every time I'm getting m Went in for service on my 2019 Santa Fe and ended up leaving later that day with a 2020 Palisade Limited. Jonathan and I talk every time I'm getting my vehicle and my wife's vehicle serviced and I asked him to take a look at the Palisade since I hadn't seen one in person. Jonathan, Tony, and Ian were able to work out a deal where I got a lower interest rate and kept my payment the same while getting into an amazing vehicle I never thought I could afford. Thanks again, guys! I always refer everyone I know to the Hyundai Brand and this dealership in particular. It is also important to note that the service team is the best in the industry. This is my 19th vehicle so I have had cars serviced at many different places. One of the many reasons I stick with Hyundai is for this service team. I have worked with every single adviser including Michael Southern, the service director, and they are all incredible. More

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Easy and pleasant purchase of a new Hyundai Tucson! From beginning to end, the guys here attended to my every need and made the new car buying experience very pleasant. Julian could not have done more f From beginning to end, the guys here attended to my every need and made the new car buying experience very pleasant. Julian could not have done more for me and was very gracious! LOVE my new Hyundai! More

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