Norm Rosen | Page 5
Service Advisor
Earnhardt Hyundai North Scottsdale
8445 E Frank Lloyd Wright Blvd.
Scottsdale, AZ 85260
90 Reviews
Write a Review90 Reviews of Norm Rosen
August 03, 2018
THEY AIM TO PLEASE I have been an Earnhardt customer for many years. I purchased and get the vehicle serviced with them. It is amazing to see how normal practice is to b I have been an Earnhardt customer for many years. I purchased and get the vehicle serviced with them. It is amazing to see how normal practice is to be 100% for their customers. Their professional staff always has made themselves available for help and questions. They outdo and out perform any other Car dealers and Auto service I have experienced in the 50+ years I owned vehicles. Its a positive experience from the second you set foot on their premises. More
Other Employees Tagged: Ricardo Garcia, James Orosco, Michael Southern, and all their staff are helpful,professional approachable and very friendly
May 25, 2018
cruise control problem Earnhardt Hyundai found the problem on the first visit and after two visits too Chapman Hyundai where I bought the car they could not. The service wri Earnhardt Hyundai found the problem on the first visit and after two visits too Chapman Hyundai where I bought the car they could not. The service writer at Chapman did not believe I even had a problem. I asked for a loaner car at Chapman Hyundai and was told no . Earnhardt Hyundai offered me a loaner car. No comparison between service departments, Chapman F-, Earnhardt A+ More
April 01, 2018
Absolutely terrific! Had a wonderful experience. Everything was great.will recommend to my friends. There quick and make it so easy. The staff is so nice and friendly. Had a wonderful experience. Everything was great.will recommend to my friends. There quick and make it so easy. The staff is so nice and friendly. More
March 31, 2018
Love this dealership!, Fantastic service. Norm was wonderful and he made the service easy and stress free. I work nearby and they dropped me off at work and picked me up whe Fantastic service. Norm was wonderful and he made the service easy and stress free. I work nearby and they dropped me off at work and picked me up when my car was ready. I was contacted the next day to see how my experience was with the dealership....who does that now days? This is the second time I’ve dealt with this dealership and I would highly recommend them. More
March 29, 2018
Radio and back-up system problem. I love this dealership. but I am unhappy that they haven't contacted me again with my car problem. My radio and back up system goes out constantly wh I love this dealership. but I am unhappy that they haven't contacted me again with my car problem. My radio and back up system goes out constantly when I start the car and put in reverse. I have been able to get the system to work by pushing the blue link button on and than immediately off. This is not a good way to keep the system working. I would like this to be resolved. I love this car and want to keep it. Sincerely, Bea Whisenand More
March 09, 2018
Great Service ... As Always! Norm Rosen was professional and courteous and made me feel valued via pleasant conversation and acknowledgment of the number of years I have been a cu Norm Rosen was professional and courteous and made me feel valued via pleasant conversation and acknowledgment of the number of years I have been a customer at this North Scottsdale Hyundai dealership. More
January 27, 2018
5 Star Experience! Jason Coburn (Service Advisor) displayed a true willingness to assist, and provided OUTSTANDING customer service! Jason accommodated a last minute sch Jason Coburn (Service Advisor) displayed a true willingness to assist, and provided OUTSTANDING customer service! Jason accommodated a last minute scheduling conflict to get our Sonata in for an oil change. In addition, he identified and corrected a recall campaign concern. The entire team at Earnhardt Hyundai-North Scottsdale are awesome!, especially Michael S., and Anthony F., who have always been great to us for many years!! More
Other Employees Tagged: Mike Smith Ph.D , Doug Bjarko, Jason Coburn, Tony Femiano, Matt Kirwan, Adam Rodriguez, Robert Sandberg, Michael Southern
June 27, 2017
Excellent in all aspects. Always a pleasant experience in both Sales & Service. Always prompt, pleasant, responsive & knowledgeable. I am enjoying my new Santa Fe very much. Ea Always a pleasant experience in both Sales & Service. Always prompt, pleasant, responsive & knowledgeable. I am enjoying my new Santa Fe very much. Easy to learn the features, with Julian's initial orientation. More
Other Employees Tagged: Julian Foldes, Ian Parker , Jason Coburn, Bobby Gentile, Robert Sandberg
June 08, 2017
Genesis G80 Purchase Experience Excellent Both sales people with whom I worked (Drew Gabler and Tony Wahl) could not have been more pleasant or helpful. I especially appreciated that they wer Both sales people with whom I worked (Drew Gabler and Tony Wahl) could not have been more pleasant or helpful. I especially appreciated that they were able to get me exactly the Genesis I wanted. More
Other Employees Tagged: Tristan Crook, Tony Wahl and Drew Labert
June 08, 2017
sonata The buying experience was efficient and I am satisfied with all aspects of the transaction. Julian Foldes is very knowledgeable and easy to deal with The buying experience was efficient and I am satisfied with all aspects of the transaction. Julian Foldes is very knowledgeable and easy to deal with. Norm Rosen is always a pleasure to deal with. More
Other Employees Tagged: Julian Foldes
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