Norm Rosen
Norm Rosen at Earnhardt Hyundai  North Scottsdale

Norm Rosen | Page 5

Service Advisor

Earnhardt Hyundai North Scottsdale

8445 E Frank Lloyd Wright Blvd.
Scottsdale, AZ 85260

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5.0
90 Reviews
5.0

90 Reviews

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90 Reviews of Norm Rosen

August 03, 2018

Dealership Rating
Employee Rating

THEY AIM TO PLEASE I have been an Earnhardt customer for many years. I purchased and get the vehicle serviced with them. It is amazing to see how normal practice is to b More

by J Hanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Garcia, James Orosco, Michael Southern, and all their staff are helpful,professional approachable and very friendly

May 25, 2018

Dealership Rating
Employee Rating

cruise control problem Earnhardt Hyundai found the problem on the first visit and after two visits too Chapman Hyundai where I bought the car they could not. The service wri More

by wildcats67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 01, 2018

Dealership Rating
Employee Rating

Absolutely terrific! Had a wonderful experience. Everything was great.will recommend to my friends. There quick and make it so easy. The staff is so nice and friendly. More

by Missi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 03, 2018

Earnhardt Hyundai North Scottsdale responded

Thank you for the great review, Missi. Please come visit us if you need anything else, be it service or sales. Sincerely, Mark Rushford General Manager mark.rushford@earnhardt.com

March 31, 2018

Dealership Rating
Employee Rating

Love this dealership!, Fantastic service. Norm was wonderful and he made the service easy and stress free. I work nearby and they dropped me off at work and picked me up whe More

by Satisfied customer12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 03, 2018

Earnhardt Hyundai North Scottsdale responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Mark Rushford General Manager mark.rushford@earnhardt.com

March 29, 2018

Dealership Rating

Radio and back-up system problem. I love this dealership. but I am unhappy that they haven't contacted me again with my car problem. My radio and back up system goes out constantly wh More

by Yumyum56
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 03, 2018

Earnhardt Hyundai North Scottsdale responded

Bea, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Mark Rushford General Manager mark.rushford@earnhardt.com

March 09, 2018

Dealership Rating
Employee Rating

Great Service ... As Always! Norm Rosen was professional and courteous and made me feel valued via pleasant conversation and acknowledgment of the number of years I have been a cu More

by SJClark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 14, 2018

Earnhardt Hyundai North Scottsdale responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Mark Rushford General Manager mark.rushford@earnhardt.com

January 27, 2018

Dealership Rating
Employee Rating

5 Star Experience! Jason Coburn (Service Advisor) displayed a true willingness to assist, and provided OUTSTANDING customer service! Jason accommodated a last minute sch More

by Preston Golston - Alexandria DiDomizio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Smith Ph.D , Doug Bjarko, Jason Coburn, Tony Femiano, Matt Kirwan, Adam Rodriguez, Robert Sandberg, Michael Southern

Feb 05, 2018

Earnhardt Hyundai North Scottsdale responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Mark Rushford General Manager mark.rushford@earnhardt.com

June 27, 2017

Dealership Rating

Excellent in all aspects. Always a pleasant experience in both Sales & Service. Always prompt, pleasant, responsive & knowledgeable. I am enjoying my new Santa Fe very much. Ea More

by seymourrife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julian Foldes, Ian Parker , Jason Coburn, Bobby Gentile, Robert Sandberg

Jun 29, 2017

Earnhardt Hyundai North Scottsdale responded

I am happy to hear you are enjoying your new Santa Fe. Thanks so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. All best, Mark Rushford General Manager mark.rushford@earnhardt.com

June 08, 2017

Dealership Rating

Genesis G80 Purchase Experience Excellent Both sales people with whom I worked (Drew Gabler and Tony Wahl) could not have been more pleasant or helpful. I especially appreciated that they wer More

by kindershop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tristan Crook, Tony Wahl and Drew Labert

Jun 09, 2017

Earnhardt Hyundai North Scottsdale responded

Thank you for taking the time to write this 5-star review. We always strive to provide the utmost in quality and customer satisfaction and I am glad to hear that Drew and Tony helped you find the exact Genesis that you wanted. Please keep us in mind for your future auto needs as our team is always here to assist you. Best regards, Mark Rushford General Manager mark.rushford@earnhardt.com

June 08, 2017

Dealership Rating

sonata The buying experience was efficient and I am satisfied with all aspects of the transaction. Julian Foldes is very knowledgeable and easy to deal with More

by jrgm49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julian Foldes

Jun 09, 2017

Earnhardt Hyundai North Scottsdale responded

I am very happy to hear that your buying experience with us has been efficient. Our team takes customer service very seriously and I'm thrilled to know that you are satisfied with our services. Thank you so much for your business and please let us know if there's anything else we can do for you. Best regards, Mark Rushford General Manager mark.rushford@earnhardt.com

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