Norma King | Page 6

Norma King Is Wonderful! This was the easiest car buying experience we've ever had. Norma was very laid-back and we were very comfortable with her, and never pressured in any This was the easiest car buying experience we've ever had. Norma was very laid-back and we were very comfortable with her, and never pressured in any way. Thank you Norma for this quick and painless transaction! Michele & Mike Lamare More

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All around great experience I worked with Norma and she was able to quickly understand what I was looking for and make a great recommendation. I went with a particular car in min I worked with Norma and she was able to quickly understand what I was looking for and make a great recommendation. I went with a particular car in mind and after test driving decided it wasn't the best fit. She had me drive something else and it ended up being exactly what I was looking for. Everyone from the back offices to other sales staff I interacted with were very helpful and friendly. I feel valued as a customer after the fact, which having had the opposite experience previously, is very important to me. I would absolutely recommend Morong-Falmouth. More

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Easiest car-buying experience! I worked with Norma on my 2019 VW Golf Alltrack purchase. I originally went to Morong to test drive another vehicle and after Norma asked me some ques I worked with Norma on my 2019 VW Golf Alltrack purchase. I originally went to Morong to test drive another vehicle and after Norma asked me some questions about what I was looking for, she recommended I look at the VW. And she was right - it fit my needs and budget, was comfy, quick and practical. Norma worked with me to land on a price I was comfortable with - there was no pressure and she was responsive to follow up questions via email. The whole transaction went so smoothly - within 3 days I was driving off the lot with my new car. Thanks Norma for your diligence, expertise and great personality! It was a true pleasure and the EASIEST car-buying experience I ever had. More

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Very easy new Mazda CX5 purchase Norma King is a pleasure to work with. The whole car buying process was seamless. She got the exact vehicle I wanted and she personally brought it to Norma King is a pleasure to work with. The whole car buying process was seamless. She got the exact vehicle I wanted and she personally brought it to my house. More

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If you want an easy car buying experience see Norma king.... she actually cares and listens which made the purchase so much better.... highly recommend. king.... she actually cares and listens which made the purchase so much better.... highly recommend. More

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First Mazda Norma was easy to work with. She was open and explained everything thoroughly. She was patient and accomodating. She greeted me when I walked in and k Norma was easy to work with. She was open and explained everything thoroughly. She was patient and accomodating. She greeted me when I walked in and knew the cars I was interested in. More

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Thank you Norma king for your help buying my new Jetta .....as well as all at morong vw .just getting to know car but hopeful of purchase .....as well as all at morong vw .just getting to know car but hopeful of purchase More

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Overall Good Experience Found car on Car Gurus and sent email to Morong through Car Guru's web site to in quire about the car. The accident box was checked on the Car Guru's Found car on Car Gurus and sent email to Morong through Car Guru's web site to in quire about the car. The accident box was checked on the Car Guru's and i was looking for more details . Alex followed up the same day with an email indicating there was no accident on the Car Fax which she sent to me. I responded to her to better understand the disconnect but did not hear back. I called Morong and was put into Alex's voicemail. No response for over day and called back only to find out she was gone for a few days. Was not told this when I called the first time. Regardless, spoke with Norma and she was very helpful and carried the ball from there. Norma was easy to work with and I really never felt pressured. Given it was 2 hour drive from my home and the car was exactly what I was looking for, I decided to take it home. The car was in immaculate condition as it was pre-owned and they made sure the tank was filled before I left. Jordan in Finance was very nice as well though I felt she was disappointed that I did not bite on the up sell for additional coverage. A bit awkward for a moment until we moved on. All in all not a bad overall experience More

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A few minor awkward moments but overall a killer experience Overall a great experience. Buying a car always takes a long time and Morong was no exception. That said, they did their best to make me comfortable Overall a great experience. Buying a car always takes a long time and Morong was no exception. That said, they did their best to make me comfortable and welcome during that time. My only slight complaint was that, when I walked in, there was no one to be found; no one greeted me and no one was visible. It was a slow time of day and a slow day of the week BUT I'd made an appointment ahead of time, so it wasn't unexpected that I'd be there. I had to wonder into the adjacent Audi space (I was there for VW) and find someone myself--which was awkward--and when I did, I was essentially dismissed by the first person I found. It was several minutes before I saw anyone on the VW side. But from then-on, it was a stellar experience. My sales rep was great and friendly and helpful (in fact, everyone I did actually interact with was!); the test drive was fun; and even the financing/paperwork piece was painless. Overall, I would highly recommend these guys and am psyched to continue to work together for the duration of my lease (and hopefully beyond). More

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Morong helped me pick the right car. I bought a 2019 Mazda 6 from Norma King at Morong-Falmouth. It was a good car at a fair price, but my back was bad and would not accept the driver's I bought a 2019 Mazda 6 from Norma King at Morong-Falmouth. It was a good car at a fair price, but my back was bad and would not accept the driver's seat. After three months, Norma agreed to take the car as a trade-in, again at a fair price; and she helped me find an Audi, imported from another dealership, with a seat that was better for my back. Throughout, she was sympathetic to my plight and assured me that her primary concern was to get me into the car that was best for me. Other employees were similarly helpful. After this experience, I highly recommend Morong-Falmouth to anyone looking to buy a car. More

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