Norman Frantz | Page 35

It is always a pleasure to visit this dealership. Normal is our service rep and is an asset to your dealership. We have bought two Toyota’s at this dealership and am looking for another. Normal has always b is our service rep and is an asset to your dealership. We have bought two Toyota’s at this dealership and am looking for another. Normal has always been there for us. More

by rfd2473 Verified Customer Verified Customer

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Awesome Customer Service and quality work The team are all wonderful, professional and work with integrity. Hours are convenient, for whenever you need you can make online appointments or call The team are all wonderful, professional and work with integrity. Hours are convenient, for whenever you need you can make online appointments or call and More

by BILLISIV Verified Customer Verified Customer

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Norman and Klaus provided excellent service in an outstanding and professional manner. Appointment was timely and work was completed as promised. Vehicle was delivered like a new car. outstanding and professional manner. Appointment was timely and work was completed as promised. Vehicle was delivered like a new car. More

by ROGPARK Verified Customer Verified Customer

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It’s always great , made my appointment and it worked fine . They took care of a recall on my car . My full detail car wash made my car look great and looks new ! Thank you Henry ( advisor ) and Nor fine . They took care of a recall on my car . My full detail car wash made my car look great and looks new ! Thank you Henry ( advisor ) and Norman . More

by arango_claudia Verified Customer Verified Customer

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A very good experience When I pulled up I was automatically approached by a service adviser asking what he can do for me. And that made me feel welcomed and wanted into the When I pulled up I was automatically approached by a service adviser asking what he can do for me. And that made me feel welcomed and wanted into the dealership. More

by michealyudovin Verified Customer Verified Customer

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Great service and good clean facilities. We are on car 7 and many more to come. We have no issues with car or appointments w dealer. Always good and many more to come. We have no issues with car or appointments w dealer. Always good More

by MAVPAINT22 Verified Customer Verified Customer

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Awesome service team! Klaus and Norman always take good care of me whenever I get my car serviced or if any issues come up. I fully trust them with my baby (my car) and I know they always go above and beyo care of me whenever I get my car serviced or if any issues come up. I fully trust them with my baby (my car) and I know they always go above and beyond to make sure all is well. More

by BRITTANY.PHILLIPS Verified Customer Verified Customer

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I was treated fair by all, especially Fernando. Love the Highlander, still not thrilled with the leather job on my seats. Overall experience was OK. Highlander, still not thrilled with the leather job on my seats. Overall experience was OK. More

by CEPEKM2 Verified Customer Verified Customer

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Al Hendrickson is the best dealership for sales and service I have used Al Hendrickson for 18 years. Bought several cars and know Al Sr.and Al Jr. personally. Norman Franz is awesome. Highly recommend. I have used Al Hendrickson for 18 years. Bought several cars and know Al Sr.and Al Jr. personally. Norman Franz is awesome. Highly recommend. More

by srcrow7872 Verified Customer Verified Customer

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Awesome service as always. Thank you Klaus and Norman. Al Hendrickson service dept is a pleasure to work with and keeps my cars in great shape. Hendrickson service dept is a pleasure to work with and keeps my cars in great shape. More

by M.BOHM Verified Customer Verified Customer

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