Norman Frantz | Page 34
Service Manager
Toyota of Coconut Creek
5201 W Sample Rd
Coconut Creek, FL 33073
444 Reviews
Write a Review444 Reviews of Norman Frantz
October 01, 2020
Great customer service and excellent service Klaus Cobb is always great along with the team. Thank you for always checking and taking good care of my car is always great along with the team. Thank you for always checking and taking good care of my car More
Other Employees Tagged: Austin R, Klaus Cobb
September 20, 2020
Service was prompt safe and polite. Representative was extremely careful and very informative. Outside waiting area had enough room for multiple people to be socially distant. extremely careful and very informative. Outside waiting area had enough room for multiple people to be socially distant. More
Other Employees Tagged: Chris Leporte, Jarrett Elder Sr., Zeke Howes , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi, Austin R
September 02, 2020
The customer service experience was bad. No, one even greet you. I stood there while everyone walked pass me like I was not standing there. When I did get notice, they were acting like I am boring them. greet you. I stood there while everyone walked pass me like I was not standing there. When I did get notice, they were acting like I am boring them. I asked for a manager after the three bad experience and that’s was also bad customer service experience also. The manager was inform that I would like to speak with him and he even walked pass me without saying anything to me. More
Other Employees Tagged: Chris Kulazidis
August 31, 2020
Very professional attitude, quick service, friendly personal, I definitely recommend to do service in this Dealership, additional service complementary driving to and from service, very good experience personal, I definitely recommend to do service in this Dealership, additional service complementary driving to and from service, very good experience. More
Other Employees Tagged: HENRY DELGADO
August 25, 2020
Great service and knowledgeable personnel. I usually deal with Chris Laporte and find that his expertise and courtesy has really made it easier to have my car serviced and any problems resolved. deal with Chris Laporte and find that his expertise and courtesy has really made it easier to have my car serviced and any problems resolved. More
Other Employees Tagged: Chris Leporte
August 23, 2020
Always a pleasure with the service center at Al Hendrickson Toyota. My service agent, Oscar, is so helpful and courteous and I really appreciate it. Hendrickson Toyota. My service agent, Oscar, is so helpful and courteous and I really appreciate it. More
Other Employees Tagged: Oscar Vizcarra
August 04, 2020
A very long wait for an oil change . I don't know what is going on of lately but it seems like no one cares when you go there these last days which is bad you have very few you seems to I don't know what is going on of lately but it seems like no one cares when you go there these last days which is bad you have very few you seems to care but I just don't know whats going on lately More
Other Employees Tagged: JEFF is the worst!!
August 01, 2020
Excellent Service .... took care of me ASAP addressed all my Concerns with Care and commitment ...i would not take my RAV4 anywhere else... above and beyond Excellent service from everyone from service and p my Concerns with Care and commitment ...i would not take my RAV4 anywhere else... above and beyond Excellent service from everyone from service and parts ... More
Other Employees Tagged: James Daus , Klaus Cobb
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