Norman Vassell
Norman Vassell at Toyota of Tampa Bay

Norman Vassell | Page 39

Service Advisor

Toyota of Tampa Bay

1101 East Fletcher Avenue
Tampa, FL 33612

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4.9
411 Reviews
4.9

411 Reviews

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411 Reviews of Norman Vassell

March 25, 2024

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Employee Rating

I always receive excellent service from the Service Department of Toyota of Tampa Bay. Norman Vassell is the Best. More

by popedc
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Service Communication
Recommend Dealer
Yes

March 24, 2024

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I had an appointment in the morning because I work at 12. My advisor was busy on the phone and instead of getting another advisor to help me , I had to ask for a manager to help me. I asked if I was speaking More

by dbarrella620
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Austin Carr

March 23, 2024

Dealership Rating
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Norman is an EXCELLENT maintenance advisor. He stays connected and provides advice that’s cost effective. More

by Pastor Arnett
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Josue Lopez

March 16, 2024

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Orlando at Toyota Tampa Bay provided exceptional service as my advisor during my recent visit. Not only did he assist me with purchasing windshield wipers, but he also went above and beyond to ensure I had More

by JUSTINBRADEN95
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Recommend Dealer
Yes

March 15, 2024

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Norman is the best. He is competent, knowledgeable, and has a great customer service attitude. More

by 120SAVOY
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Recommend Dealer
Yes

March 13, 2024

Dealership Rating
Employee Rating

Thank you for asking, my experience was Excellent due to Norman Vassell. I have always had an Excellent Experience with Norman Vassell. Thank you Debra More

by DEBRABELTON
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Recommend Dealer
Yes

March 08, 2024

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Norman did an excellent job in taking care of my car. I was sent a video with the areas that needed repair. I was also given a rental car while my car was being repaired. Norman kept me informed through More

by yolanda.small
Service Price Transparency
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Recommend Dealer
Yes

March 07, 2024

Dealership Rating
Employee Rating

Norman is great, caring and honest. Highly recommend him as my service advisor always, that why we come to Toyota of Tampa Bay More

by lap2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Josh Fuller

March 05, 2024

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Employee Rating

My recent experience with Norman Vassell is nothing less than SUPERB! Norman has been my vehicle technician since 2017 when I relocated to Tampa. He has been both professional and personal in ensuring my More

by Pastor Arnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2024

Pastor Arnett responded

My recent experience with Norman Vassell is nothing less than SUPERB! Norman has been my vehicle technician since 2017 when I relocated to Tampa. He has been both professional and personal in ensuring my vehicles are repaired at the best possible price and quality of service. I have rarely had to return the vehicles for follow-up work. I own a 1998 4-Runner with 409K miles and a 2006 Avalon with 208K miles. Both vehicles are well-maintained and operate as if they were new vehicles. This could only have been possible with the timely and cost-effective recommendations for service and repairs that Norman has made over the years. I will continue to bring my vehicles to Toyota of Tampa (on Fletcher Blvd) as long as Norman is there. Dr. Arnett A. Rogiers – Retired Marine Gunnery Sergeant & Senior Pastor

March 03, 2024

Dealership Rating
Employee Rating

The staff is courteous, friendly, provide clean service, professional in appearance and attitude. Excellent greeters. They are conscientous of the customer's time. More

by APOLONIA2226
Recommend Dealer
Yes
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