Norman Vassell | Page 39

Norman Vassell was my service advisor long before at TTB, while he was at Sears. I was thrilled when he made the move. I fully trust the manner in which he treats/respects both me and my car. I ALWAYS leave while he was at Sears. I was thrilled when he made the move. I fully trust the manner in which he treats/respects both me and my car. I ALWAYS leave there with great confidence that my car will continue to do its best to take care of me. When he is not available, Justin handles my needs. Having been in the service industry, I am quick to notice when a business operates under the "team system." TTB service staff most definitely operates as a team and supports each other, from the moment your car comes up the drive until the moment it drives out. I didn't get the name of the young man who said he wanted run the car thru the wash before I left. I love when it is mentioned how much respect the staff has for Norman.....I totally agree! NORMAN VASSELL ROCKS!!! More

by SUPERDHB Verified Customer Verified Customer

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Norman Vassell was my advisor and he was outstanding. He was prompt getting to me when I drove in, listened to my concerns and took care of them. He kept me abreast on the status of my auto and checked m He was prompt getting to me when I drove in, listened to my concerns and took care of them. He kept me abreast on the status of my auto and checked me out quickly. Mr Vassell is a professional and a tremendous asset to the dealership. More

by AJ Contreras Verified Customer Verified Customer

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Great service and pricing on tires. Thank to Harvey and Austin. Thank you for service Thank to Harvey and Austin. Thank you for service More

by burrmann Verified Customer Verified Customer

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Thank you Norman Vassel and the team for quickly resolving our vehicle emergency fix! We were back in the road in no time! Another example of stellar service. Thanks Norman for all you do. resolving our vehicle emergency fix! We were back in the road in no time! Another example of stellar service. Thanks Norman for all you do. More

by KEN Verified Customer Verified Customer

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Great job as always Norman Vassel! Excellent customer service. We plan to continue to service all of our vehicles at TOTB! Thanks again! Excellent customer service. We plan to continue to service all of our vehicles at TOTB! Thanks again! More

by KEN Verified Customer Verified Customer

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Excellent,customer service timely service, nice tech video, clean facility, friendly Mr Vasser professional great attitude. I tell folks how I enjoy your specials/ deals. I am retired from a 33 year video, clean facility, friendly Mr Vasser professional great attitude. I tell folks how I enjoy your specials/ deals. I am retired from a 33 year automotive career. More

by ALLMADD2 Verified Customer Verified Customer

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This dealership's service department is always quick to get me in, gets me a ride there and back and works with me and my budget. I love my service advisor Norman get me in, gets me a ride there and back and works with me and my budget. I love my service advisor Norman More

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Norman is exceptional. He is trustworthy and knows his stuff. I will always go back to Norman because he is honest and treats you right! Ask for Norman every time. He is trustworthy and knows his stuff. I will always go back to Norman because he is honest and treats you right! Ask for Norman every time. More

by catman15 Verified Customer Verified Customer

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Norman is professional and courteous. He went out of his way to ensure that I had transportation to and from my doctor's appointment. He went out of his way to ensure that I had transportation to and from my doctor's appointment. More

by gifi33 Verified Customer Verified Customer

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from the initial greeting to the writing of the report, and keeping the communication open about everything. Experience has been excellent.thank you. and keeping the communication open about everything. Experience has been excellent.thank you. More

by BERNHARD88 Verified Customer Verified Customer

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