Novi Cammarata | Page 7

Best buying experience ever - from sale to delivery. Best buying experience ever. Surpasses any other of many automobile purchases we have made. Tim McIntyre, our salesman, made sure we got every incenti Best buying experience ever. Surpasses any other of many automobile purchases we have made. Tim McIntyre, our salesman, made sure we got every incentive possible, located the Enclave I wanted, and took time with the delivery. He explained everything thoroughly. He is very knowledgeable about Buick products and answered every question we had in detail. Would definitely recommend and buy again from Marquardt. More

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Fantastic customer service Everything was great and went as smoothly as buying a car could go. From finding the car online to showing up on Memorial Day at the dealership(they w Everything was great and went as smoothly as buying a car could go. From finding the car online to showing up on Memorial Day at the dealership(they were actually closed) and still Matthew Marquardt was there working and allowed me to take the car for a test drive. Since they were closed I ended up going back the next day to finalize my purchase and got to meet more of the friendly staff of Marquardt Of Barrington Buick and GMC. I also learned I get free lifetime car washes! ~William More

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Very pleasant and easy to work with I visited Marquardt early on a Saturday to look at a new GMC Canyon, i met with Novi, and the sales manager who were both very knowledgable and up fro I visited Marquardt early on a Saturday to look at a new GMC Canyon, i met with Novi, and the sales manager who were both very knowledgable and up front with all the information I was looking for. After reviewing all options i chose to check one other dealer on a similar truck, and the minute I arrived at the other dealership, I immediately regretted ever leaving Marquardt. After being tossed around and waiting for answers, I called Novi from the lobby and finalized negotiations over the phone, promptly told the salesman who was still trying to negotiate a deal that I had made a mistake, and immediately returned to purchase my new truck from Marquardt. Everything went smooth and I couldnt be happier with my purchase. Top notch! More

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A fun adventure! Greeted immediately by Troy. Introduced to our sales person, Tom Ostrow. Test drove the car I wanted, bought it for the price we hoped, work with No Greeted immediately by Troy. Introduced to our sales person, Tom Ostrow. Test drove the car I wanted, bought it for the price we hoped, work with Novi on the financing, and left with a handful of licorice and a beautiful Lacrosse. A very nice experience for me - and car negotiating is one of my least favorite things to do! You will be happy too! More

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An excellent experience and new car I research 5 AWD sedans of different makes and narrowed my choice to 2. Selected and custom ordered an AWD Regal, Premium II, Confidence 1 package. W I research 5 AWD sedans of different makes and narrowed my choice to 2. Selected and custom ordered an AWD Regal, Premium II, Confidence 1 package. What a great car. Representative Novi Cammarata met me at the door on my 1st visit. He stayed with me throughout the process and followed the order from factory to delivery while keeping me informed. The service warranty, available concierge pick-up, free car wash, and available loaner cars made a good impression. But it was the mechanical technology of the car that I was shopping for. The AWD package on the Regal is tops. More

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Above and beyond well before they knew they had a sale! My wife and I went down to Marquardt to drive an Acadia to just test it out. After driving it, I did not like it and mentioned I was interested in a My wife and I went down to Marquardt to drive an Acadia to just test it out. After driving it, I did not like it and mentioned I was interested in a Canyon. There were no Canyons on the lot, and Tim Holloway said he'd let me know when one that matched my specifications came in, and I could take it for an extended test drive. Tim found out what color and options I was interested in, and he tried to get one matching that for me to just test drive! However, he was unable to do so. Tim had a truck on order that matched what I wanted, and he kept me in the loop about when it would be coming in and how it was built, etc. The day it came in, Alexis from Customer Care called and set up a test drive with me. The best part is that Tim took the extra step of getting me a vehicle that I might actually want to buy so that I could drive the ONE I'd be buying. This may not have been the intent, but that's how I felt. I believe they went above and beyond before I even knew if I liked the truck or not! When it came down to it, the numbers were fair, they gave me a great deal, and Novi got us financing that was very low and beat a lot of those rate available at many banks. Great experience, great guys to work with, and very little pressure. Great place. Great people. More

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Thorough, knowledgeable and efficient Knowing what I wanted to buy and getting it done within the budget, set my mind at ease quickly. Teaching me how it all worked priceless!!! Knowing what I wanted to buy and getting it done within the budget, set my mind at ease quickly. Teaching me how it all worked priceless!!! More

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Great Experience! Like so many, I hate buying a car. We can't say enough about Novi Cammarata as our sales person and the entire Marquardt experience! Like so many, I hate buying a car. We can't say enough about Novi Cammarata as our sales person and the entire Marquardt experience! More

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Novi Cammarata and Frank White are two of the BEST! After being involved in a car accident I was forced to purchase a car, an experience I wasn't looking forward to. I walked into Marquardt of Barringto After being involved in a car accident I was forced to purchase a car, an experience I wasn't looking forward to. I walked into Marquardt of Barrington and was pleasantly greeted by Novi. He was honest and caring, never once did I feel pressured. He took my needs into consideration and found me the auto that fit my budget. Frank worked with several different financial companies until he found me one with a low interest rate and an affordable payment. Frank was genuinely concerned about making the financial process smooth for me. Not only did I get a great car, a low payment, I also got a very stress free process, thanks to Frank and Novi! I will send my friends to Marquardt of Barrington. More

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Outstanding Experience! This was an outstanding experience at Marquardt! I was greeted by Carey Lynch from the start who made sure I was taken care of during my visit. I work This was an outstanding experience at Marquardt! I was greeted by Carey Lynch from the start who made sure I was taken care of during my visit. I worked with Novi Cammarata in looking for a new vehicle. I wasn't even sure what I wanted when I walked in but he listened to everything I said and made the buying experience a breeze! No pressure at all. I came to the dealership several times before I eventually purchased my new 2015 GMC Terrain and he was patient with me each time. Awesome salesman! When it came time for the financing, I worked with Frank White who advised me of warranty options that were available-but again-there was no pressure. He too listened to what I wanted and needed and did not go beyond that. I cannot say enough good things about this dealership. If you want a great buying experience and want outstanding customer service-you will not be disappointed! More

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