Novi Cammarata | Page 7

Above and beyond well before they knew they had a sale! My wife and I went down to Marquardt to drive an Acadia to just test it out. After driving it, I did not like it and mentioned I was interested in a My wife and I went down to Marquardt to drive an Acadia to just test it out. After driving it, I did not like it and mentioned I was interested in a Canyon. There were no Canyons on the lot, and Tim Holloway said he'd let me know when one that matched my specifications came in, and I could take it for an extended test drive. Tim found out what color and options I was interested in, and he tried to get one matching that for me to just test drive! However, he was unable to do so. Tim had a truck on order that matched what I wanted, and he kept me in the loop about when it would be coming in and how it was built, etc. The day it came in, Alexis from Customer Care called and set up a test drive with me. The best part is that Tim took the extra step of getting me a vehicle that I might actually want to buy so that I could drive the ONE I'd be buying. This may not have been the intent, but that's how I felt. I believe they went above and beyond before I even knew if I liked the truck or not! When it came down to it, the numbers were fair, they gave me a great deal, and Novi got us financing that was very low and beat a lot of those rate available at many banks. Great experience, great guys to work with, and very little pressure. Great place. Great people. More

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An excellent experience and new car I research 5 AWD sedans of different makes and narrowed my choice to 2. Selected and custom ordered an AWD Regal, Premium II, Confidence 1 package. W I research 5 AWD sedans of different makes and narrowed my choice to 2. Selected and custom ordered an AWD Regal, Premium II, Confidence 1 package. What a great car. Representative Novi Cammarata met me at the door on my 1st visit. He stayed with me throughout the process and followed the order from factory to delivery while keeping me informed. The service warranty, available concierge pick-up, free car wash, and available loaner cars made a good impression. But it was the mechanical technology of the car that I was shopping for. The AWD package on the Regal is tops. More

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Thorough, knowledgeable and efficient Knowing what I wanted to buy and getting it done within the budget, set my mind at ease quickly. Teaching me how it all worked priceless!!! Knowing what I wanted to buy and getting it done within the budget, set my mind at ease quickly. Teaching me how it all worked priceless!!! More

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Great Experience! Like so many, I hate buying a car. We can't say enough about Novi Cammarata as our sales person and the entire Marquardt experience! Like so many, I hate buying a car. We can't say enough about Novi Cammarata as our sales person and the entire Marquardt experience! More

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Novi Cammarata and Frank White are two of the BEST! After being involved in a car accident I was forced to purchase a car, an experience I wasn't looking forward to. I walked into Marquardt of Barringto After being involved in a car accident I was forced to purchase a car, an experience I wasn't looking forward to. I walked into Marquardt of Barrington and was pleasantly greeted by Novi. He was honest and caring, never once did I feel pressured. He took my needs into consideration and found me the auto that fit my budget. Frank worked with several different financial companies until he found me one with a low interest rate and an affordable payment. Frank was genuinely concerned about making the financial process smooth for me. Not only did I get a great car, a low payment, I also got a very stress free process, thanks to Frank and Novi! I will send my friends to Marquardt of Barrington. More

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Outstanding Experience! This was an outstanding experience at Marquardt! I was greeted by Carey Lynch from the start who made sure I was taken care of during my visit. I work This was an outstanding experience at Marquardt! I was greeted by Carey Lynch from the start who made sure I was taken care of during my visit. I worked with Novi Cammarata in looking for a new vehicle. I wasn't even sure what I wanted when I walked in but he listened to everything I said and made the buying experience a breeze! No pressure at all. I came to the dealership several times before I eventually purchased my new 2015 GMC Terrain and he was patient with me each time. Awesome salesman! When it came time for the financing, I worked with Frank White who advised me of warranty options that were available-but again-there was no pressure. He too listened to what I wanted and needed and did not go beyond that. I cannot say enough good things about this dealership. If you want a great buying experience and want outstanding customer service-you will not be disappointed! More

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"OUTSTANDING EXPERIENCE" "Outstanding Experience" Novi Camarata explained to us how the new technology works Frank Whiteexplained in detail all the financing Carey Lynch w "Outstanding Experience" Novi Camarata explained to us how the new technology works Frank Whiteexplained in detail all the financing Carey Lynch was able to get the car we wanted with all the bells and whistles More

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Incredibly caring This dealership makes you feel at home immediately. Caring general manager and superior service staff set the standard for dealership customer service This dealership makes you feel at home immediately. Caring general manager and superior service staff set the standard for dealership customer service! Sales process was open and honest! Staff communicated clearly and promptly! Will go no place else. More

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Best. Car buying experience I have ever had!!! Bravo to Carey, Novi and Tim. Carey and Novi were no pressure sales people who didn't care about my many questions. Novi brought an Enclave out to u Bravo to Carey, Novi and Tim. Carey and Novi were no pressure sales people who didn't care about my many questions. Novi brought an Enclave out to us in Highland Park and let us use it for a weekend. We decided we loved the car but not the color, and they offered to bring us another color, just to see it. Finally when I did make it out to the dealership with my trade, Carey held true on all our discussed deal and even got me some more money off. They are the best!!!! Would never hesitate buying another car from these folks and will refer everyone I know. Thank you for making it just so easy! D.S. Highland Park, Illinois More

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A++ Dealership Marquardt took care of me when another GM dealer had frustrated me. They were honest and fair and gave me an option that I never considered. Novi & Marquardt took care of me when another GM dealer had frustrated me. They were honest and fair and gave me an option that I never considered. Novi & Carey took care of me throughout the whole process and I left there completely satisfied and happy! More

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