ODYSSEY AROCHO
ODYSSEY AROCHO at Sarant Cadillac
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ODYSSEY AROCHO

Service coordinator

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

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5.0
18 Reviews

Dealership Experience

2 yrs

Industry Experience

4 yrs, 3 mos

Languages Spoken

English English

5.0

18 Reviews

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18 Reviews of ODYSSEY AROCHO

April 19, 2025

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Employee Rating

excellant service people and whole experience Sarant Cadillac is the best Cadillac dealership in Tri state More

by fbaroneprov
Service Price Transparency
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Recommend Dealer
Yes

April 13, 2025

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Service was professional and knowledgeable Waiting area very comfortable and the technician answered all our questions and helped us to change the seat position. More

by anntomitz313
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Recommend Dealer
Yes

March 30, 2025

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I was told a loaner car was waiting for me for my service. When I got to service, there was no loaner and the person told me we just called you to tell you we had no loaner when I was already in ser More

by economouc
Service Communication
Recommend Dealer
No
Apr 01, 2025

Sarant Cadillac responded

Hello, I just wanted to take a moment to introduce myself. My name is Matthew Ryan, Customer Experience Manager, here at Sarant Cadillac. It has been brought to my attention that you recently had an experience with us that was not up to our standards. I would like for the opportunity to have a brief conversation with you regarding this matter. We value each and every one of our clients, and we strive for nothing less than complete satisfaction, because you are a part of the Sarant Cadillac Family, and you deserve it. What time today or tomorrow would be best for us to connect ? Best Regards, Matthew Ryan Customer Experience Manager Sarant Cadillac

Apr 01, 2025

economouc responded

I am available any time. My cell is 516-455-1212 Chris

March 01, 2025

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Everyone was extremely courteous and helpful. Easy drop off and pick up, issues were all taken care of in a timely manner. More

by HCASSISI
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Recommend Dealer
Yes

February 22, 2025

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This place is awesome! From top to bottom Customer Service is great! Dina was absolutely excellent, would highly recommend! 🚗 More

by 🆘 Sauce On Sunday 🆘
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Recommend Dealer
Yes
Feb 22, 2025

🆘 Sauce On Sunday 🆘 responded

This place is awesome! From top to bottom Customer Service is great! Dina was absolutely excellent, would highly recommend! 🚗

January 23, 2025

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very nice dealership, staff Matthew was very kind work done of my car and everything taken care of quickly. Thanks More

by SAEEDATTARIPK
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Recommend Dealer
Yes

January 04, 2025

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Service and Sales departments are excellent. My service on 1/3/25 was prompt, courteous and well done. More

by kmicucci
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Recommend Dealer
Yes

December 29, 2024

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Would come back anytime, they are so much better then King O’Rouke in smithtown. More

by curciod
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Recommend Dealer
Yes

November 09, 2024

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Employee Rating

Sarant Cadillac has been great, there was an issue with my vehicle. although it was not taking care of the first service visit, it was resolved the very next day and a nice thank you gift was offered to me More

by ehabmobarak
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Recommend Dealer
Yes

October 11, 2024

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The executive manager there is the best around. He made sure all our needs were taken care of. More

by SKI2XTREME
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Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Anthony Soriano , Dawn

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